CLOSE FORMAtlas Trillo Heating & Air Conditioning Reviews (Page 1)
Very professional. Quick and able to respond to calls and questions.
11/03/2021
Alan and Juan did an excellent installation and i am very happy with their service. Strongly recommend for anyone! They are professional.
10/29/2021
Very professional, punctual and pleasant crew.
10/17/2021
Mike our sales guy, Anthony and everyone who did our install for us was courteous, professional and most importantly got it done quickly and easily.
10/01/2021
From sales to installation, it is very smooth and great experience. Micheal is a very knowledges and considerate sales representative. He helped me come up best solution and explained all my questions. They also beat Costco in price. Gilbert and Hector are outstanding installation team. Their work are beautifully done. They were so kind and even helped me remove two doors to accommodate a washer dryer delivery! The guys delivered them did not help. Fully recommend. Great company to get help from.
09/30/2021
The technician arrived on time, he's very professional and quickly fixed our A/C problem. He's polite and paid attention to covid wearing mask, keeping 6ft distance, etc. Very good!
09/23/2021
Tony and Senior installed the split system within the timeframe given to us at the time of sale. Because of the design/layout of our condos and HOA requirements, it included variations to a "normal" install. They were very accommodating and aware of the surroundings. Appreciate your prompt and speedy service.
09/23/2021
The installation team was absolutely fantastic and very professional. Tony and Senior explained what exactly was going to happen and what caused to original problem with our AC. I highly recommend Atlas Trillo for your HVAC needs.
09/08/2021
bbb
My AC quit. Ruben was out in 3 hours. He got it going immediately then went completely through the system, in effect completing an annual service. We’ve had Atlas Trillo since we moved into this house in 1972.
08/28/2021
Michael Lisle is a very professional advisor explaining every detail clearly. Jesus and Fabian are both very professional technicians. Wonderful jobs done! Great experiences with them from the beginning to the end.
08/28/2021
Jesus and Fabian did excellent job of installing HVAC in our property, very professional and diligent, although the whole job was very complicated due to the special structure of the house. Strongly recommend them!
08/03/2021
Great communication from the dispatching office and the technician. I've used their maintenance plan for a few years now and am always grateful for their fast response times. Highly recommended
08/03/2021
bbb
The crew did a thoroughly professional job. Courteous and knowledgeable.
07/27/2021
Great guys. So knowledgeable. Had everything they needed. A new capacitor and coolant to get my ac working again in this heat. They came out in 24 hours. Everybody else was a week out.
07/21/2021
Senior and Tony were extremely professional, and did a very thorough job of Installing a central air conditioning system in my home.
07/21/2021
bbb
Our nest thermostat detected an increase in the house temperature even though the AC was on and doing its work. Acting upon the notification I setup an appointment via Handy for a technician visit to come and have a look at our hVAC . Handy was able to locate Atlas Trillo as the company that would visit for the diagnosis.
Dillon and Belsin were the technicians that arrived dot on time and started doing their inspection. They got down to the inspection right away and found out that the unit was running low on refrigerant ( by 2.5 lbs) which Dilon mentioned is something that he notices often when he visits sites that have the installation done for a year or so. After bringing the coolant up to the limit they were able to run a few tests and found out that the duct (16 Inches) that was setup initially ( this was done by a licensed handyman working for the seller from whom we bought the hose) for the unit is not sufficient and would eventually harm the AC given it’s a 3.5 ton unit and needs at least an 18 or 20 inch duct.
Dilon was kind enough to change the filter for us while Belsin made sure our coolant was filled in to the right amount and that the unit worked fine after.
Definitely recommend their services!!
07/16/2021
The team was professional and knowlegable. Liked their service.
07/14/2021
I'm a big fan, great management, makes a great work environment. My customers have top shelf expectations, our installation and service department are the best of the best. It's a priveledge to represent this division of ARS.
07/01/2021
I want to thank Mike for a clear explanation of services that were provided by Atlas Trillo Heating. It was a pleasure dealing with him. On install day, Chepe, Senior & Bryan did a wonderful job, in fact they went beyond what our expectations were. Our install had a very difficult place to locate the Air Condenser, but our installers performed flawlessly. Great Job to all
06/05/2021
The support and professionalism were great from first quote through to final installation. Very responsive, showed up on time and explained all of my options clearly. Work was finished on schedule and cost matched the quote to the penny. Not cheap but if you want top quality and a team that knows what they are doing I strongly recommend this company. I had two full duel fuel heat pump systems installed in my home.
04/05/2021
Consummate service from Michael, the service rep, and Isaac, the lead of the installation team. Clear summary, very reasonable estimate (which was met) and completed installation in just over a day. Can easily recommend.
04/02/2021
homeadvisor
My home air heater was broken. Danny Vo with Atlas Trillo repaired it fast and very professionally. He found replacement parts nearby and everything was done in two hours! Thank you Danny and Atlas Trillo!
03/17/2021
Had a same day apt. and Ruben was a great and friendly guy.
Intalled a new Thermostat in no time showed me how to use it and my heater is now working..............Many thanks.
03/16/2021
Step 2 of 2