CLOSE FORMAtlas Trillo Heating & Air Conditioning Reviews (Page 1)
Perfect jobs, explain clear what they will doing .
01/26/2023
Replaced heat motor.
We’ll done.
01/26/2023
Coldest day of the year and the furnace malfunctions!! They showed up and saved the day.
01/24/2023
Wanted to install a sump pump in my basement, but wasn't sure if it's a good solution or where. The tech gave an honest assessment and suggestions of my water problem.
01/24/2023
Quick, on time, professional, decent price
01/23/2023
Technician was great, providing good explanations on the issue and what it would take to fix. Main complaint was the inability to actually arrive within my appointment slot. They had to come by multiple times between the assessment and some supply chain issues delaying parts. There was not one time that they hit the 4 hour window they provided me. The saving grace is they were apologetic and then worked to find a time later in the day that worked for me.
01/23/2023
Great service. The tech was knowledgeable, quick to assess the problem, and quick to resolve it as well.
01/23/2023
homeadvisor
Ignacio and his team did an excellent job, fixing everything even under the challenge of a terrible rain storm. I would happily hire these guys again.
01/20/2023
homeadvisor
Great service! Prompt actions !
01/19/2023
Attilas provided very good service from: sales , installation to customer service . Thus us a good outfit. The installation was performed by very experienced people with competence and know. Jose and Brian were a great team.
01/11/2023
homeadvisor
Very competent and thorough repair man. He gets an A+.!
01/09/2023
Flushed out clogged underground storm drainage from house to street. Guys were professional, knowledgeable, and on time. Did the job. Thanks!
01/09/2023
Found Atlas Trillo online. Our forced air heating was not working during one of the biggest storms we’ve had in Santa Cruz in decades. They were responsive, knowledgeable, and provided the repair in a timely manner. Ruben our technician was great. All in all , very pleasant experience for us.
01/07/2023
Danny Vo, the technician, saw the problem right away and replaced it. He mentioned that our furnace is really old and advised us to have it replaced, but he didn’t push us to have it done right away. He just mentioned that our furnace may not last longer than we expect. He was very polite and explained the problem.. I would recommend him to anyone..
01/06/2023
In midst of terrible storm wall gas heater broke. Called company and repairman arrived in 3 hours and quickly diagnosed broken thermostat and replaced it. He was very kind considerate and competent
01/05/2023
homeadvisor
Clogged sewer system
01/04/2023
Tech check the circuit board on a very old unit. Recommend to replace.
01/03/2023
I had to have a drain just off the driveway cleared so that it would drain the rain water appropriately.
01/02/2023
Very responsive
12/31/2022
Mario was great! Very thorough and efficient.
12/31/2022
Rueben arrived on time, was very professional and thorough in his work. His attitude was quite friendly and he carefully explained what I might expect in the future. I have used Atlas Trillo for 25 years and their work has always been excellent.
12/30/2022
Technician was on time, professional and very courteous. Thank you for your excellent service. Olga
12/29/2022
Great cost-effective fast timely service
12/26/2022
Repairman did a great job replacing the draft inducer motor and cleaning the fan. He was very knowledgeable and explained everything he did. He went above and beyond and still at a reasonable price.
12/22/2022
Mario was our service tech and I want to give him and your company the highest ratings possible. Your pricing is honest and decent- thank you for not trying to rob us blind like Roto Rooter’s phoney quote and THANK YOU for giving us a professional like Mario. He was so friendly, easygoing, took time to explain the cause and even took time to give us tips for preventative measures. So much chaos in the home when a kitchen sink goes bust- he made it simple, fast and very pleasant. You don’t want to lose an employee like him!! Because of him, I’ll be recommending to others in the neighborhood network app and my relatives. Thank you for your services- please don’t change a thing.
12/22/2022
Responsive, professional, and a fair price.
12/22/2022
Super professional, very impressed with the service!
12/21/2022
I called on a Saturday morning, not expecting anyone to be able to come out, but they were able to schedule a technician for later in the day. Danny arrived and was very polite and friendly. As he worked to diagnose the furnace problem, he gave me lots of information about the inner workings so that I could understand what was going on. It turned out that I needed a new fan motor. The OEM one was pretty expensive, so I asked about a generic one, and that was cheaper and easier to get. Then the bad news: Danny said he had 2 major jobs coming up on Monday and Tuesday, so he would try to come install the new motor early in the week but couldn't promise. However, then came the good news! Danny was able to find the correct motor in the shop, and since he had two other jobs nearby, he decided he should swing by again and fix the furnace right then. I got the call at 4:45 from the dispatcher saying that he was coming to fix it, and he was all done and on his way by 5:45! So we got a same-day repair on a Saturday! I am very pleased with my experience with Atlas Trillo.
12/18/2022
Mirko is very knowledgeable, he find the problem of my heating system very quick and accurately. The heating system is up and running without issue.
12/16/2022
Mirko and Gilbert did a fantastic job, very efficient and highly recommended.
12/15/2022
He was on time he was courteous professional he was very good and knowledgeable at what he was doing really hard worker passionate at what he does I would definitely use Atlas again because of the service I received today
12/14/2022
Have same day appointments scheduled and repair done for the heating system. Ruben is very professional and knowledgeable. Very impressed with the service quality. Thank you.
12/14/2022
Atlas-Trillo employee Mirko came to repair non functioning furnace. Diagnosed the issue quickly, had a replacement part in his truck! Quick & efficient, answered other questions about hvac in general. 5 Stars!
12/11/2022
When every other HVAC company I called either lied to me or blew me off, Atlas Trillo got me on the schedule in under 72 hours. Danny arrived on time, and not only diagnosed the problem quickly, he walked my inquisitive mind through how the furnace worked.
Danny could have just said, "Yeah well order the part and let you know when it arrives", but he went above and beyond to track down the part needed, got it approved, picked up, and installed in under an hour.
Many thanks to keeping us and our dog warm this winter.
12/05/2022
After a rough start (incorrect diagnosis) and delay, they sent out Mirko who was an AWESOME tech and provided great assistance. After diagnosing the problem, the only solution was a new furnace which they were able to schedule for the next morning. Awesome.
I recommend this company.
12/02/2022
They upgraded our duct system to make it rat proof by replacing all the ducts. It took a day and a half and it is working fine.
12/02/2022
I am happy with the service that was provided by Arturo Ramirez. He is very patient and very respectful. I would say he did an outstanding job. Thank you Arturo.
12/01/2022
10 out of 10
11/29/2022
Friendly, knowledgeable and professional!
11/23/2022
My technician Danny, was great! He was courteous, knowledgeable, and prompt… I would highly recommend Danny and Atlas Trillo or any heating and air conditioning work.
11/23/2022
Step 2 of 2