CLOSE FORMAtlas Trillo Heating & Air Conditioning Reviews (Page 1)
The technician was respectful and knowledgeable. Did work quickly and explained what needed to be done.
09/28/2023
Both technicians are nice and polite. Explained to us the conditions of the air conditioner and we understand the need.
09/27/2023
Good personality, good presentation, good vibe. Straight talk & honest assessment of the situation. Didn’t feel hustled or pressured. Nice young man. Unable to perform tune-up but offered acceptable “next step”.
09/26/2023
Thorough timely courteous.
09/25/2023
The technician was very thorough , efficient, and knowledgeable.
09/25/2023
homeadvisor
A
09/20/2023
homeadvisor
We had to replace our ducting from rodents chewing holes in it.
09/19/2023
Jerry C. came to look at our 10 year-old tankless water heater which recently started emitting a delayed loud bang after the hot water was turned on. He went through many options with us, including a Rheem warranty swap out. We elected to go with a Navien model and Jerry and Jose came back the next morning to do the install. He suggested a few upgrades that were extremely welcome (a descaler, as Santa Clara water is notoriously hard, and a crossover valve for my husband's bathroom, which is about as far away as you can get from the tankless). They did an excellent job. There were a few speed bumps, as our original tankless was a DIY, but Jerry was on the phone making sure everything was done right. Even my crazy border collie who barks at everyone, loved Jerry at first sight! Thanks so much!
09/19/2023
This was a diagnostic appointment. Nick was on-time, friendly, very professional and knowledgeable. Very happy with the experience overall!
09/19/2023
Very professional, very detailed and gave extra tips to support me in my plumbing needs 😊
09/19/2023
Courteous, savvy workers
09/18/2023
Quick and efficient
09/14/2023
Technician Nick was Excellent…..showed up early for our appointment and did a fantastic job….. great communication all throughout the entire process from office staff and even received a call from the Supervisor…..Highly recommend this company……Thank you for your Excellent Service….. Dan Dunne (San Jose) ps: And I am a hard grader…..
09/12/2023
Very knowledgeable and well-trained technicians.
09/11/2023
I highly recommend ARS Rescue Rooter. I found out my outside sewer drain was plugged this afternoon. Called Rescue Rooter around 3:00pm. The person answer the phone, Vivian, was very nice and scheduled to have a technician to come out before. 6:00pm. Around 5:00pm the technician came and was very easy to work with. Completed the work before 6:00pm. I am mostly impressed with their prompt response and reasonable price.
08/30/2023
I would like to “Thank” for following people at Atlas Trillo AC & Heat… Samantha -, Juan-Field manager, Justin-General Manager. I installed my AC over a year ago… we had slight issues within that year but these 3 accommodate me so amazingly. I would like to say how all 3 were pretty professional in their mannerism. I could of been a “Karen” but with the way they all handle themself was amazing and now I have a full working AC, I would recommend them…. Fully! Thank you all and I am a satisfied Customer!!!!!!!
08/30/2023
Ryan was very nice and explained everyone detail to me.
08/28/2023
Your technician Mirko Mircic
is a real pro and a great person.
Thank you for the prompt diagnostic and quick repair.
08/16/2023
Very thorough and professional. The only issue was I asked him about my vents - if I needed to schedule cleaning and he said he couldn’t do that, where the scheduler said he could.
08/12/2023
William arrived on time and fixed our plumbing leak. Happy with response time and service. Thank you!
08/09/2023
They did in 2 hours what another technician could not do in two+ months. They also did the work for less than 1/4 of the estimate provided by the other technician.
08/08/2023
Very quick to schedule appointments and supply quotes.
08/07/2023
I called Atlas trillo to upgrade my thermalstat and furnace, and the appointment was very fast unlike all the other companies. After home evaluation, I was provided with several options and the installation manager, Justin, helped me to understand my current air duct situation that limits air flow going to some of the rooms on 2nd floor where other companies did not do. A detail inspection and proper explanation is very important for everyone to make a good decision that actually help your house to solve not enough airflow situation. They also did decent cleaning after installation and applied permit for the whole process. I highly recommend Atlas Trillo if you want to upgrade your house central air/furnace.
08/04/2023
We had some issues with our HOA but Atlas took care of everything including changes needed. Everything works great!
08/02/2023
Diagnosed and fixed problem in professional & economical way. Diamond certified or nothing but the best.
07/31/2023
Prompt, courteous, and knowledgeable. My technician took the time to explain my process issue which made my decision making process easier.
07/27/2023
Nick was terrific. He is very knowledgeable and made solid recommendations of what should be done and then took care of the work very professionally.
07/25/2023
Very proficient tech. Knew his way around equipment!
07/25/2023
Called Atlas Trillo on a Sunday about a dead AC, they sent someone first thing Monday morning. Technician Belsin is very thorough with the inspection; he is knowledgeable and professional to my inquiries. Best of all, He fixed the issue on the spot! We are extremely satisfied with his service! A true 5-star service!
07/24/2023
Atlas Trillo heating & air is very responsible and reliable. They sent technician for AC diagnosis and repairing next day when I called. Antony is really professional, who explained what the issue is and how it should be fixed. And also provided suggestions for how to take care the AC.
07/20/2023
Keep up the great work! I like how Mirko was very thorough in making sure our unit was properly working.
06/01/2023
I highly recommend Nick! So knowledgeable and professional. Answered all my questions. No pressure.
09/12/2022
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