ARS/Rescue Rooter Austin Reviews (Page 3)
Technician was wonderful.
08/31/2023
Didn't show up the first time, they called 2 days later and apologized.
08/30/2023
My tech was great, professional, knowledgeable and very focused.
08/30/2023
Peter provided exceptional customer service. Fortunately, he has serviced my units in the past. He explained the outcome of the service which was good. Also explained the options (Inflation Reduction Tax Credits) in case I wanted upgrade my unit. He will plans to follow-up with me regarding my Nest Thermostat which I still cannot monitor and control remotely since 2018 when my upstairs unti was replaced. This should be ARS responsibility to get this rectified through Nest. There should some sort of protocol in place.
08/29/2023
Came out right away and replaced my water heater same day. The installer John was great.
08/29/2023
Very good tech
08/29/2023
Evething very good 👍❤️
08/29/2023
Just got a full system replacement. So easy! Started on time and finished within 4 1/2 hours.
08/29/2023
Remove and replaced electric water heater and main shut off valve. Technician did a professional job. He had the new water heater with him. Installation took about 1 hour and 45 minutes. I would recommend ARS to anyone.
08/29/2023
Serviced my A/C Unit, discovered a leak in evaporator and condenser.
08/29/2023
Jacob was professional and courteous
08/27/2023
Needed an inspection done for a possible problem. Service rep made it out and was very helpful
08/26/2023
Jose Mendez was a great customer experience during our AC pre-maintenance appointment. His knowledge of AC units /components and professionalism was a great experience… Thank You!!!
08/26/2023
Fast response and fixed the issue pretty fast! The camera on the “snake” was cool to see where the clog was. The clogged drain was repaired and advice was given to keep it unclogged. Thanks Jacob
08/26/2023
Jason was such a professional!!
Gave me all information and cost before starting. Did a great job !!
Thank you Jason and ARS where I am now a member!!
08/26/2023
Peter was a good technician very knowledgeable and very nice man. Thank you ARS for your service.
08/26/2023
Miguel/Jeremy were fantastic with the install of our new A/C, we hired through home depot to replace the service after 20 yrs and couldn't be happier. We had a service call for it going off they sent a tech the very next day. Daniel worked fast to establish the issue and fixed it within no time. ARS has been great to work with from start to finish and answered any and every question we had regarding the install, repair, operation of the new system. Thank you
08/26/2023
The TECHS were great! Joshua and Ryan were amazing technicians and worked fantastic in the heat! They deserve a raise!!!
08/26/2023
Richard took the time to explain the issue and subsequent repairs to us. Very knowledgeable and pleasant young man!
08/25/2023
Very polite and professional team. They completed the Split AC system installation fast and efficiently. Left everything clean. Will be glad to leverage ARS for my needs.
08/24/2023
Great experience, tech John Medina was great! He was on time, informative and met my expectations.
08/24/2023
The electricisns were great, outstanding work and very professional,waiting now on the ac install
08/24/2023
Great experience and excellent crew! Definitely recommend ARS on any of your current or future installations. They saved the day!
08/24/2023
Ramiro was fantastic. He explained everything he was doing and why. Only thing lacking from a 5 star review was scheduling. I was bumped 1 day due to employee calling out, then pushed to back 1/2 of the day because they overbooked appts. Overall I’ll definitely recommend them and use them again in the future.
08/22/2023
Peter Welc was great!! Got a deep clog cleared from my kitchen line down to the mainline and was very informative on maintaining the line to prevent further build up. Definitely will use them again for future services.
08/22/2023
Peter Wabbel, was above and beyond! He helped me diagnose the problem and then gave me advice on how to maintain a healthy ac. Unfortunately, the fix is a much larger issue but he gave me some options to consider.
08/22/2023
ARS promptly scheduled my appointment to look into a water leak and the guy repaired the broken water pipe on the spot.
08/21/2023
ARS ran behind schedule today for a scheduled maintenance, but Khan was very courteous and professional.
06/16/2020
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