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ARS/Rescue Rooter Austin Reviews, Page 3 of 3

 

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NOTE: A representative will contact you by phone to confirm your appointment time. The date and time are not guaranteed, but we will make every effort to accommodate your request. Same day appointments not accepted via internet.  For emergency service please call 866-399-2885.  Diagnostic fees or trip fees may apply.

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ARS/Rescue Rooter Austin Reviews (Page 3)

Quotation mark. Technician was wonderful.

08/31/2023

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Quotation mark. Didn't show up the first time, they called 2 days later and apologized.

08/30/2023

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Quotation mark. My tech was great, professional, knowledgeable and very focused.

08/30/2023

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Quotation mark. Peter provided exceptional customer service. Fortunately, he has serviced my units in the past. He explained the outcome of the service which was good. Also explained the options (Inflation Reduction Tax Credits) in case I wanted upgrade my unit. He will plans to follow-up with me regarding my Nest Thermostat which I still cannot monitor and control remotely since 2018 when my upstairs unti was replaced. This should be ARS responsibility to get this rectified through Nest. There should some sort of protocol in place.

08/29/2023

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Quotation mark. Came out right away and replaced my water heater same day. The installer John was great.

08/29/2023

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Quotation mark. Very good tech

08/29/2023

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Quotation mark. Evething very good 👍❤️

08/29/2023

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Quotation mark. Just got a full system replacement. So easy! Started on time and finished within 4 1/2 hours.

08/29/2023

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Quotation mark. Remove and replaced electric water heater and main shut off valve. Technician did a professional job. He had the new water heater with him. Installation took about 1 hour and 45 minutes. I would recommend ARS to anyone.

08/29/2023

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Quotation mark. Serviced my A/C Unit, discovered a leak in evaporator and condenser.

08/29/2023

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Quotation mark. Jacob was professional and courteous

08/27/2023

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Quotation mark. Needed an inspection done for a possible problem. Service rep made it out and was very helpful

08/26/2023

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Quotation mark. Jose Mendez was a great customer experience during our AC pre-maintenance appointment. His knowledge of AC units /components and professionalism was a great experience… Thank You!!!

08/26/2023

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Quotation mark. Fast response and fixed the issue pretty fast! The camera on the “snake” was cool to see where the clog was. The clogged drain was repaired and advice was given to keep it unclogged. Thanks Jacob

08/26/2023

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Quotation mark. Jason was such a professional!! Gave me all information and cost before starting. Did a great job !! Thank you Jason and ARS where I am now a member!!

08/26/2023

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Quotation mark. Peter was a good technician very knowledgeable and very nice man. Thank you ARS for your service.

08/26/2023

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Quotation mark. Miguel/Jeremy were fantastic with the install of our new A/C, we hired through home depot to replace the service after 20 yrs and couldn't be happier. We had a service call for it going off they sent a tech the very next day. Daniel worked fast to establish the issue and fixed it within no time. ARS has been great to work with from start to finish and answered any and every question we had regarding the install, repair, operation of the new system. Thank you

08/26/2023

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Quotation mark. The TECHS were great! Joshua and Ryan were amazing technicians and worked fantastic in the heat! They deserve a raise!!!

08/26/2023

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Quotation mark. Richard took the time to explain the issue and subsequent repairs to us. Very knowledgeable and pleasant young man!

08/25/2023

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Quotation mark. Very polite and professional team. They completed the Split AC system installation fast and efficiently. Left everything clean. Will be glad to leverage ARS for my needs.

08/24/2023

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Quotation mark. Great experience, tech John Medina was great! He was on time, informative and met my expectations.

08/24/2023

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Quotation mark. The electricisns were great, outstanding work and very professional,waiting now on the ac install

08/24/2023

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Quotation mark. Great experience and excellent crew! Definitely recommend ARS on any of your current or future installations. They saved the day!

08/24/2023

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Quotation mark. Ramiro was fantastic. He explained everything he was doing and why. Only thing lacking from a 5 star review was scheduling. I was bumped 1 day due to employee calling out, then pushed to back 1/2 of the day because they overbooked appts. Overall I’ll definitely recommend them and use them again in the future.

08/22/2023

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Quotation mark. Peter Welc was great!! Got a deep clog cleared from my kitchen line down to the mainline and was very informative on maintaining the line to prevent further build up. Definitely will use them again for future services.

08/22/2023

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Quotation mark. Peter Wabbel, was above and beyond! He helped me diagnose the problem and then gave me advice on how to maintain a healthy ac. Unfortunately, the fix is a much larger issue but he gave me some options to consider.

08/22/2023

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Quotation mark. ARS promptly scheduled my appointment to look into a water leak and the guy repaired the broken water pipe on the spot.

08/21/2023

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Quotation mark. ARS ran behind schedule today for a scheduled maintenance, but Khan was very courteous and professional.

06/16/2020

google

Special Offers

Save Up to $2,000 On a New Water Heater (Tax Credits)

Homeowner may save up to $2,000 in Federal tax credits on select systems. It is the homeowner's responsibility to consult with tax advisors on eligibility. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited . Any other use may constitute fraud. Cash value $.001. Offer expires 10/31/2023

License # TACLB97192E. J Hernandez, MPL37063 Jimmy Dunn, TECL35534 J. Liston

Save up to $1500 on a New Generator

Savings vary depending on type of generator selected. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited . Any other use may constitute fraud. Cash value $.001. Offer expires 10/31/2023

License # TACLB97192E. J Hernandez, MPL37063 Jimmy Dunn, TECL35534 J. Liston

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