ARS/Rescue Rooter Austin Reviews (Page 3)
Ars always comes on time and sends knowledgeable people.
05/26/2022
Andres helped us fix a clogged pipe. He was very knowledgeable and joy to meet. He was friendly, on time and had everything we needed to diagnose and solve our plumbing issue. Great price, great service and all do e the same day we called. Amazing - I would highly recommend ARS Rescue Rooter.
05/25/2022
First of all the company was very quick and professional to response. The Receptionist Alejandra was very polite, professional and friendly , which is probably super important to me. Secondly Peter the technician that came in was also funny, knowledgeable, friendly and professional at the same time.
05/24/2022
The man that answered my request to look at my sewer lines was very polite and respectful. He gave me all the information that I needed to have.
05/23/2022
Chris did an excellent job. He was informative, courteous, and thorough. He kept everything clean and cleaned up afterward. I would hire the again.
05/19/2022
We are so happy with the service, quality and care we received from ARS. The installers were on time, super professional and really nice guys. The unit is great, warranty is excellent and follow up customer service has been stellar. Thank you ARS!
05/19/2022
Chance Wills was awesome!
05/18/2022
The technician Ramon Fernandez and his assistant worked EXTREMELY well together. Their professional work ethics and knowledge was appreciated by us as homeowners in this large investment.
05/18/2022
They came ahead of scheduled and work super fast. This guys are really in to the jobs.
05/18/2022
Very prompt, great service tech, we enjoyed having him handle our plumbing problem. Great service, done well. Thank you so much for sending Peter by to help us.
05/17/2022
The men that came were very professional and knew their stuff! They tackled my problem and had recommendations for me. They went above and beyond what I expected. I will continue to use them.
05/17/2022
They responded quickly to take care of my air conditioner during this heatwave. Peter was helpful in describing how to keep it running efficiently too.
05/14/2022
Very friendly and prompt repair service. Explained in detail. Easy financing for a big job.
05/14/2022
bbb
I’ve used them for 25 years in Houston and Austin. The tech we had today, Peter, was amazing, and not just because our AC had been broken for 48 hours in the Texas heat. He was on time, did great work and has a great attitude. The whole experience from scheduling to service was great. Shout out to Brenda in scheduling for making us a priority! Thank you, ARS!
05/13/2022
The entire team was awesome from my Technician Austin to my entire install team. I had a family emergency come up during the process and the were patient with me me. Loved my experience
05/08/2022
Very professional, courteous, everyone I spoke or texted with was very nice. They arrived when they said they would. They did what they needed to do (replace the old water heater) . They didn't leave a mess.
I would recommend them!!!
05/06/2022
On time and very knowledgeable
05/06/2022
Jaime Castaneda did an excellent job, very professional. My system is running at top performance after he came out and serviced it. Thanks!
05/06/2022
homeadvisor
Great, friendly, professional service! Technician was knowledgeable and experienced in my electrical needs!
05/04/2022
bbb
They do good work, fair pricing and very helpful. The Service manager, Joel, is very helpful and takes care of the customer.
*Update: The warranty for parts on my new A/C is for 10 years. The labor rate is $285/ hour!!!! What the hell? I didn't think they'd do this to me. Absolutely unbelievable!
05/03/2022
Great service, very friendly and trustworthy technician, reliable company, and easy to schedule service. I even got my problem taken care of before my scheduled window because a technician became available unexpectedly.
05/03/2022
bbb
Great service!!
05/02/2022
homeadvisor
Using the online is okay if it’s not for asap issues. I got help quicker calling in for next day service however the order got lost or missed placed it was (after hours) so they kept me on hold till their supervisor called me she was very apologetic and assured me I would have a service tech drop in.
Happy to day my conditioner was repaired ❤️ we will continue service year round thank you
05/01/2022
Incredible service and installation was quick. Highly recommend!
04/30/2022
Pedro came out the same day i called and was amazing. He helped me search and locate the clear out, was a trooper about crawling around my creepy basement and gave me DIY tips to avoid another cesspool situation in my shower. I could NOT be more pleased. Bravo Pedro and ARS. You will forever be my go-to plumbing help. Thank you again, elizabeth pecore
04/30/2022
Peter was awesome and the responsiveness was excellent
04/30/2022
homeadvisor
Our commercial AC was vandalized & ARS was wonderful! The scheduled us quickly and our technician was so helpful and kind.
04/29/2022
The guy came and checked my AC and told me some stuff on what to do he did a good job I appreciate that
04/29/2022
The technician was friendly and knowledgeable. He answered all my questions about regular maintenance that I could do myself. (As a home owner, such regular maintenance jobs are important to do.)
04/29/2022
Fast, reliable, responsive, easy to talk to, and very fair on price. I love these folks.
04/29/2022
Chris Luckett was very friendly and helpful. He gave us valuable information about repairs and gave us several options. He cleaned our sewer line and gave us suggestions to follow up. Thank you for your prompt service and help.
04/29/2022
Chris Luckett was very knowledgeable and helpful. He very courteous and helpful. He took way the old toilet and left the area spotless.
04/28/2022
ARS installed my HVAC system. They communicated good throughout the process. They are prompt in answering questions. They did a very good job
04/28/2022
Peter was on time and was very informative and knowledgeable and polite.
04/27/2022
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