ARS/Rescue Rooter Austin Reviews (Page 3)
Awesome experience. Robert Cooper could not have been more helpful. Immediately diagnosed bad a/c blower motor, came back early next morning with new part and had job done in no time. Answered every question and raised my HVAC IQ
07/02/2021
The service man was easy to work with. Very professional and explained to me every detail.
07/02/2021
Very professional, also whenever fabrication was necessary it was well done, and final presentation was considered.
07/01/2021
Service guy was thorough and methodical. He identified the problem and then used a cost-effective solution rather than recommending anything more expensive, unnecessary options. Only quibble was that he arrived 30 minutes outside the projected 4 hour service window.
06/25/2021
Amazing service! They were by far the fastest group as well. Props to Arturo and his crew!!!
06/25/2021
ARS is great. ***** was very helpful in arranging for our new ac/heating system.
06/25/2021
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ARS came out only hours after I called. The plumber fixed my minor issue quickly and advised us on an additional small fix which fixed my dishwasher problem just based on his observation. The plumber was incredibly nice. The price for the Sunday call was within reason.
06/24/2021
The representative (very tall) who came out to add additional insulation to the attic was teriffic. Very friendly; great service!
06/23/2021
Great job. Very pleased to have hot water
06/23/2021
Fix for AC was super simple but the tech (Bunny) gave us lots of useful information to consider when conversation turned to our existing renovation plans and HVAC considerations.
06/23/2021
Really great service. Helpful, friendly, affordable, prompt, and responsive. He fixed the issue and also recommended a couple of preventative things to help avoid more troubles. Highly recommended.
06/23/2021
What a company! They did everything they said they would and on time! Unfortunately I needed some new components to me AC unit but they installed it the next day. I couldn’t ask for a more “stand up” company. I’ll definitely call them if/when I need additional work. Many, many thanks to all involved!!!!
06/23/2021
They came & fixed our AC as quickly as possible! Saul the technician was especially helpful. Thank you very much!
06/23/2021
Brian was very honest and professional. He stayed on site to make sure house was cooling off. He quoted me a price for new unit as well. Thank you Brian for your great job!
06/23/2021
Friendly service
06/22/2021
Peter is a pro, and easy to work with.
06/22/2021
They do good work, fair pricing and very helpful. The Service manager, Joel, is very helpful and takes care of the customer.
06/18/2021
Pete Reyes did a great job explaining the work, the recommendations and overall just a friendly guy. He was patient to show me how I should be caring for the unit myself and was easy to understand. I would highly recommend him to do your next AC maintenance visit! Oh and we both are cool owners of English Bulldogs. 🐾Thanks Pete!
06/17/2021
The service tech was great and everyone I've talked to was very helpful. The only reason they don't get 5 stars is because their parts distributor messed around and sent the wrong part for the original repair instead of just communicating that the right part was not available. That caused us to be without hot water for much longer than if they had done so.
06/16/2021
Really outstanding service from Pete and ARS/RR. Answered the phone after hours, searched for a tech who could see us the next day and the price for the service was fair. One year warranty and great customer care. Recommended.
06/13/2021
Great service! Friendly and professional! I highly recommend ARS!
06/12/2021
Every thing ARS did he explained what could be wrong and how to fix it. Once it was fixed he made sure that was the only problem. I would us ARS again if needed in the future. Prices are a little higher than other repair shops but a little more money to get it done right is ok with me.
06/11/2021
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