ARS/Rescue Rooter Austin Reviews (Page 4)
ARS replaced my AC unit. The entire process went extremely smooth. Guys were on time(moreso than me haha) and were extremely knowledgeable. My system works like a champ so far!
01/20/2023
They replaced my HVAC and I was really impressed. The technicians were very professional and courteous. Arrived at my home, went right to work, and were done in less than 6 hours. I highly recommend ARS for your plumbing and A/C needs.
01/20/2023
Water heater replacement
01/19/2023
lots of options available for equipment and financing…no delay in performing tasks…very informative about products and operation
01/18/2023
Very knowledgeable. Professional. Pleasant.
01/18/2023
ARS installed a toilet for me that I purchased two years ago from Home Depot. After the initial installation was completed there was a leak under the toilet on the floor. A second installation was made by ARS. Two years later, the toilet began to leak again under the toilet and on to the floor.
I called ARS, disgruntled that the toilet was leaking after the second installation.
I spoke to the General Manager. Renee.
Renee had a technician out to my house within three days. The tech completed this installation and explained to me, each step of the process. ARS made this repair one year after the warranty had expired.
There are not many companies out there that would provide this type of service anymore.
Kudos to both Renee and ARS Plumbing.
01/17/2023
Very pleasant technician, notification of arrival. Pleased with the service.
01/17/2023
Nice people and Excellent service.
01/17/2023
This 5-star is specifically for Daniel Banning, his knowledge, and his honesty. Thank you, Daniel.
01/17/2023
We had a main sewer line blockage that backed up water in our bathrooms leaving us with no working bathrooms and unable to use our waterline. It happened last night and this company was the only emergency service that was responsive in getting us an appointment as soon as possible. Cameron, our tech/ plumber showed up ready to work. He was highly knowledgeable and professional. He kept me informed every step of the way. He got the issue resolved efficiently. I am highly satisfied with the service I received. I highly recommend this company.
01/17/2023
Troy was very professional and did the job quickly!
01/16/2023
homeadvisor
Troy did an excellent job for us today. Troy is very knowledgeable, and explained all of our concerns during his visit.
We could have not had another great service from ARS without another fantastic technician like Troy. KUDOS to Troy and ARS
James M
01/14/2023
Very smart people
Responds on time
01/14/2023
Had a generic maintenance visit today and the representative was excellent, explained everything as I watched and he was very helpful! Great service!
01/13/2023
Service was taken care of without a problem.
01/13/2023
I have to say that I am impressed with the service from ARS, from the sales team to the final inspection.
01/13/2023
They called us and said we were due for our 6 month checkup. 45 minutes later they arrived. Another 45 minutes and they were done. Doesn't get any easier than that.
01/12/2023
Techs were awsome
01/12/2023
Furnace maintenance was done to my satisfaction. Peter was very professional and I would request him for future maintenance
01/12/2023
ARS Rescue Rooter has great customer server and their technicians are top notch!
01/12/2023
The plumber was Christain Jimez. He was very professional, helpful and patient. Christian was awesome!
01/11/2023
Thermostat adjustment:
Exceptional service and client education.
01/11/2023
Bunny was great! He worked with me to find the best solution. It was clear he cares about his work and customers.
01/11/2023
The technician came on time and explained everything and replaced my pressure valve and main water line
01/10/2023
Excellent job
01/10/2023
Kyle was great! Provided clear detail regarding the repair work that needed to be done and cost. He was very respectful and professional.
01/10/2023
Excellent technician excellent customer **********************. He showed up on time and answered all of my questions
01/10/2023
bbb
Great knowledge, excellent customer service and good plan.
01/09/2023
homeadvisor
Very professional and excellent customer service.
01/07/2023
Professional and knowledgeable. Would recommend and use them again.
01/06/2023
Friendly and Daniel B. Was amazing super friendly and answered all of questions and didn't get mad when I asked him to explain things twice
01/04/2023
We use ARS for everything... we've even come to have our own "crews". Trent is our plumbing guy and Louie is our HVAC guy! They are awesome! They both have great crews that they bring with them. Brad, the GM, is such a caring man! He makes sure that everyone on his team is tuned in to determine what you need and the best way to give it to you. They have a loyalty to you, which makes you want to be loyal to them. Their people are the best! They're the BEST, most reliable and honest company out there... HIGHLY recommend!
10/12/2022
Came back on a clogged sink after a visit the month before. Recommended another procedure to clear to which he didn’t have the equipment. Will call back to schedule service.
12/20/2021
Great technicion. Friendly and took time to explain what he did.
09/08/2021
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