ARS/Rescue Rooter Bay Area South Reviews (Page 1)
I needed to have the long, 1940's sewer line under my house replaced. Enzo was the lead on the project and he was excellent. He explained every step of the process (which took 2 days) and gave me updates regularly throughout the day. He brought a crew of 2 and they worked really well together to get the project done in a timely manner. Their work area was neat and tidy and they designed an approach that caused minimal impact to the house. I very much appreciated Enzo's patience with my questions. I am greatly relieved that what could have been disaster is now taken care of with a 10 year warranty. I highly recommend ARS as a company and Enzo as a lead.
08/04/2022
Jerry and his team from Ars did a phenomenal job taking care of our daughter needs that we needed we were down for about six weeks however 100 employees that had to go without indoor bathrooms using outside for parties and they made a whole experience much easier to go through I would highly recommend them anytime
06/23/2022
Better service at half the price of the service I had been using. . (Thanks to a low fee special that may be frequently available. )
05/18/2022
homeadvisor
Excellent. Very helpful and thorough. Also gave a quote, same day, for work to repair issue permanently.
05/15/2022
homeadvisor
Thank you very pleased with your service
05/02/2022
Jerry was wonderful. He showed up when we had a entire house backed up with sewage. We weren't able to use any bathrooms until he was able to solve our problem. Thanks again for your help
04/07/2022
Quote was high
04/03/2022
My outside drain was plugged this morning. Called Rescue Rooter around 9:00 am. Got an appointment for 10:00 to 2:00. The technician showed up before 1:00 pm, and unplugged the drain. I like their prompt response. I wish that the technician hose wash the pavement afterwards.
Martin
03/28/2022
Adrian Was very professional, courteous and helpful. Walked us through every step of the process and did not do anything until we were fully aware of what needed to be done and it had been thoroughly explained to us. He did his best to keep the cost down to a minimal while still doing the maximum amount of work. Very satisfied
03/24/2022
Ignacio was professional and did a good job. I would recommend ARS rescue rooter.
03/09/2022
I had a plumbing emergency on Sunday and the technician Juan Téllez arrived in less than 30 min. He provided an amazing service and spent plenty of time sharing with me the problem that the clean up has.
03/07/2022
Duane did a good job to replace the damaged pipe and unclog the drain pipe
02/19/2022
Well experienced and efficient.
02/18/2022
Arian arrived on time and get the job done very efficiently. I am very satisfied.
02/09/2022
Duane was very helpful and professional and easily solved my problem. He also took the time to explain everything to me and to answer my questions. I would use him again!
02/06/2022
It was all good polite and fast service.
02/03/2022
The technician, edgar, was on time, professional and very helpful. I will be using this business for any plumbing needs I may have.
02/02/2022
Have used ARS for a few years when we have had drain clogs. I lose a lot of hair in the shower, and even though we use a hair trap in our drain, every 18 months or so it clogs up and needs to be cabled. Have used ARS in the past for this. Used them again today but was very surprised at how much their prices have increased. Their drain special/coupon is only for a clean out, and does not include cabling a regular drain. While they came down on their price to give us a break, it still was quite a bit more than it has been in the past. Not a good value for the service. However, their plumbers are always nice, respectful, and on time. We will continue to use them for any drain clog that they run specials for, but at this price we won't use them for our shower drain again.
12/01/2021
These guys get the job done efficiently.
11/23/2021
Jerry C. was very helpful in both cleaning our tankless water heater, and also installing a recirculating pump. He was very knowledgeable, professional, and courteous and a joy to work with. Getting hot water much faster than before. Highly recommended.
11/20/2021
The gentleman that came was very professional and polite. Followed safety rules. Was on time, for some reason machine didn't work. He went and brought another one. Immediately.
And finished the job perfectl
Done
11/18/2021
Duane was great, he explained and tried all options. We are happy with the final results.
11/10/2021
Edgar was very professional and efficient.
I would recommend this business. They were the only business that offered me a same day appointment
11/03/2021
These guys age fast and knowledgeable and go above and beyond to get the job done.ignacio was great I highly recommend rescue rooter and Ignacio for any of your plumbing needs he should get a raise for his dedication when it comes to customer satisfaction.
10/24/2021
We have used ARS/Rescue Rooter several times and been very happy with them. Today, I called because none of our toilets would flush and the shower wouldn't drain. I called at 9:40am, got two calls afterwards updating me on the arrival time of the plumber. The plumber was finished and gone by 11:15, including running a camera down the drain line before and after the repair and augering out the tree roots that were blocking the pipe, all for $88. Everyone was very friendly and professional. Overall, a great experience!
10/21/2021
Jerry and Jason recently replaced my main water line to my house and I was really impressed with their work and how efficient they were. Jerry also upsold me a new hot water recirculation system that provides me hot water much quicker and also saves water. So happy with new system. Feels good saving water and having hot water much quicker than before.
10/19/2021
I am a firm believer great companies are all about their people. The reps at ARS were not only kind and courteous but they were also honest. The technician assigned to our job, Ignacio, was on-time, took the time to listen to our problem, went through the options and even took extra time to sort through some confusion with his front office. He is the type of person you'd want working for your own company. No nonsense, got the job done, was kind to my family and totally professional.
10/12/2021
Step 2 of 2