ARS/Rescue Rooter Bay Area South Reviews (Page 3)
Met Edgar S. while he and his co-worker Carlos were working on our neighbor's house to street sewer line. After talking about what we had already done they offered a photo survey of our remained upgrade need of a new pipe across the house.
Their explanation of what they would do was clear. We agreed to proceed with the job and they worked very hard and steady and completed it in one morning.
09/30/2020
On time actually early. Very communicative about the issues. Would definitely recommend
06/14/2020
We had a sewer backup and ARS rescue rooter helped us diagnose the problem and spent a lot of time getting to the real cause. Our sewer pipes needed replacing which is a big job. jerry and the team were the utmost professionals and arranged schedules to do the job from start to finish. They know how to deal with removal of cement and vegetation to install brand new piping It is a relief to be done and can’t say enough about ARS.
06/16/2020
Jerry and his crew were remarkably kind and accommodating of my special circumstances. They did a beautiful job and went the extra mile for me. I was impressed with the professional and helpful service and good workmanship. And they finished the job in a timely manner.
06/21/2020
What a pleasant experience working with the tech who came to look at the problem. The problem was unusual and beyond what Rescue Rooter could solve but they provided great guidance on how we may be able to solve it. Also, provided tips on avoiding it in future. Needless to say, didn’t charge for the trip to my house.
06/23/2020
I had a kitchen sink backup which resulted in gray water pouring out under the sink. I had confidence in him because of his professionalism. I never felt like he was rushing to get my job done so he could get to the next job. He was easy to work with and told me my options. The work was completed the same day and he left my home clean. Even his wheeled snake cart had blue coverings on the wheels! I will certainly call this company again.
06/24/2020
Jerry and Greg are outstanding professionals. We had an external gas line leak on the line that ran out to our pool heater. Other service providers wanted to sell us an entire reinstallation that would have cost $17,000 or more. Jerry understood the technical specifics of the pipe and knowledgeable in a safe, durable more cost effective repair of the damaged section. He and Greg then restored the landscape to its original state. Greg also made a PG&E recommended improvement to meter connection. The system was pressured test and run through its paces. They were in and out in one afternoon. All work came with a 10 year warranty.
We are very satisfied.
09/30/2020
Great crew- very good plumbers and personable- I was really surprised at how cohesively they attacked my plumbing issues- Thanks Jerry and Greg!
06/26/2020
This was my first time using ARS/Rescue Rooter Bay Area and I'm so glad I did! Jay did a fantastic job! He was knowledgeable, efficient and provided prompt, friendly service. He went beyond the call of duty, not only by diagnosing and explaining every aspect of the services offered, but also by providing me with helpful options and recommendations. Also, he took Covid-19 precautions by wearing PPE made me feel at ease! Great customer service, great price, and overall, GREAT EXPERIENCE! Thanks Jay! I will definitely hire ARS/Rescue Rooter again and will highly recommend them to my friends!
07/06/2020
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Edgar and his crew did great work and completed major work for us in a short amount of time.
07/07/2020
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Rescue Rooter did a great job. Edgar arrived early within the window and explained clearly what needed to be done to fix our clogged drains. It ended up to be major work because the sewer pipe was found collapsed (original orangeboard pipe from 1957) and needed to be replaced. Edgar and his crew were professional and courteous and were able to complete the project ASAP. Highly recommended.
07/07/2020
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Our service tech jay ********* was excellent! If my family ever has any problems I will definitely recommend ARS RESCUSE ROOTER
07/09/2020
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Jerry & Lonnie and their crew did a great job of fixing our plumbing issues. We’ve had months of problems and even met with at least 5 different plumbing companies beforehand and none of them were able to really resolve anything. If you want the job done right, call these guys. Great service. Quality work. I highly recommend.
07/13/2020
Came when they said and got the stoppage cleared really quickly. Jay was polite and very helpful.
07/13/2020
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