ARS/Rescue Rooter Charleston Reviews (Page 2)
Thank you ARS, for sending Raul. He was awesome. He did a great job, explained what I needed. He worked late 2 nights to get job done.
He left everything completely
Cleaned and Neat. I would highly recommend ARS and always Raul.
02/22/2023
Excellent service. Great customer service. The technician was the best.
02/21/2023
Ashley arrived for the appointment on time. He was very professional. He explain what he was going to do. He took pictures of the issues with our system. He explained the pictures and explained what needed to be done. He was very informative of the problems and while here he set up a time for us to have a consultation on the repairs that need to be done. Ashley, did a great job and I would be happy to have him come back to my home to complete repairs or do another maintenance performance. It was a pleasure working with him.
02/20/2023
He was actually early which was 👍 informed me of an issue with Hvac which was leading to high heat bills appreciated that very much.
02/17/2023
Very profesional thank you very much .
02/16/2023
Called ARS at 7:30 am on a monday morning. Josh the technician was at my house by 9 am. Did all the work cleaned up and left in about 20 minutes. Will definitely use them again for all my plumbing needs!
02/14/2023
Scott came out almost immediately and worked out a very good deal even though prices have gone up since last year when we bought a HVAC for downstairs. Our upstairs system was 13 years old and wasn't going to last much longer. Scott was very professional and was able to get the installers out in 2 days, on a Saturday. Luke and his co-worker spent about 6 hours installing it upstairs and it is working fine. They did a fine job cleaning up after themselves. If you need a new HVAC system call Scott at ARS Rescue Rooter and I believe you will be very happy with the results.
02/14/2023
Friendly, knowledgeable,on time. The technician was helpful,informative.
02/14/2023
homeadvisor
Water Heater Maintenance
02/11/2023
Jerell Cage is the best salesman who has came here, I thank ARS for sending such a kind patient young man to me
02/11/2023
Josh Craven was excellent. Hope if I need ARS again, he is the one that's comes.
02/09/2023
Very professional and able to get a new wifi programmable thermostat back on line within two hours of our phone call
02/09/2023
The technician showed up and got straight to work, they were very polite and professional. Completed the job in approximately 2 hours. 1-10 scale ....A 10. Thank you.
02/08/2023
Thomas was friendly, professional, genuinely concerned about my needs.
02/07/2023
ARS/Rescue Rooter came to our house the same day we contacted them, worked within our budget, and began installation the very next day to replace our HVAC system. Everyone from their phone representatives, Linda and Anna, to their comfort advisor, Jerell, to their technician, D.J., were all very personable and answered my multitude of questions. By the end of the next day, our split unit heat pump unit was fully replaced. This was the second home we've used them to replace our HVAC system and would recommend anyone include them when looking for estimates. Good work and great service at a fair price.
02/05/2023
Raul was very professional and knowledgeable when handling the problem of my leaking pipes.
02/04/2023
Jeff came out and reset our heating unit that had gone off due to some problems with the roofing contractors. Fixed the problem in a few minutes. The office was really great to work with setting up the appointment. Will use them in the future
02/04/2023
Thomas blackmon was very polite technician and dog friendly. He arrived to my home today on a timely manner explained everything to me that he was doing.
02/03/2023
Quinton and his guys did a great job installing our new HVAC system. The access to our attic was too small to fit the new unit through but they were able to disassemble the steps and make it work, then rebuild the steps good as new. They were professional, clean, and answered all of our questions. Very good experience!]
02/01/2023
Excellent service. Fast and professional
01/30/2023
The ARS plumbing department did a great job replacing our main sewer line between the home and the street. I give a big thanks to their plumbing team John, Raul and master plumber on site for getting it done in 1 day for us. Thank you again!
01/29/2023
Josh and Roman performed a tankless water heater flush and checkup. They are very professional and courteous. They explained the process thoroughly and inspected for any leaks, etc. they were very neat with their work and left everything in great shape. Very pleased with both men and their service
01/26/2023
The techs are very nice and punctual
01/24/2023
The ARS team repaired a pipe damaged 2 weeks ago by ATT..but they would not take responsibility.. Thank you for fixing what was a frustrating problem.
01/23/2023
The technician Steve Gordon was very professional and knowledgeable.
01/23/2023
WAS VERY WELL APPRECIATE WITH THE SERVICES THAT QUINTIN,DERELLE AND D.J. DID THEY WHERE HIGHLY PROFESSIONAL ABOUT IT.YOURS TRULY CHERYL DUNMEYER
01/18/2023
they are a good company.
01/17/2023
Jeff was wonderful. He was kind, professional, thorough, answered all of my questions and went above and beyond!
01/14/2023
The guys came out quickly and fixed the leak then put in a new dishwasher
01/13/2023
The salesman was very informative. And the turn around time to install the unit was only 2 days.
The installation guys were efficient and very kind, respectful and informative. GREAT EXPERIENCE!
01/10/2023
Steve did a great job! Very friendly, knowledgeable & thorough with his services. They were a little later than expected but they kept me informed via email, text & phone call on time delay & arrivals. They installed our new unit about a year ago & we are in the annual maintenance plan so we were getting winter check-up.
01/07/2023
homeadvisor
Very reliable and excellent communication!
01/06/2023
ARS has knowledgeable and friendly technicians that are dedicated to great customer service.
01/05/2023
Steve was very knowledgeable and answer all my questions. I highly recommend him.
01/04/2023
Jay was here promptly. Was very professional. Knew what the problem was and how to fix it within a few minutes. Didn't mind answering questions. I will request him next time I have a HVAC issue!
01/04/2023
The technician, DeWayne was very professional, very knowledgeable and Courteous.. Dewayne was on Time and demonstrated great care and concern and respect for our property. Dewayne was very personal and demonstrated great care and compassion. He should be commended for his outstanding service. He made sure everything was working properly before leaving.
07/09/2022
Ashley Singleton arrived on time, was professional and courteous. He did the seasonal maintenance on my gas furnace, answered my questions and changed my air filters. Thank you Ashley and ARS.
05/15/2016
