ARS/Rescue Rooter Charleston Reviews (Page 2)
The tech Ashley was great and very helpful and knowledgeable so if you need a tech ask for Ashley
08/04/2021
Replaced capacitor . HVAC service is overpriced in general but they worked with me to waive diagnostic fee which was helpful.
08/02/2021
Ashley was a great tech. He was timely, friendly, and provided great feedback
07/29/2021
Today Ashley and his trainee arrived on time. They were very respectful and polite. The service that they provided today was a 10 for Excellent and I would recommend your company and these two employees to all my family and friends.
07/29/2021
Great service. Mell is the best 👌🏾
07/20/2021
Techniciant that come out here done a good job and he was very knowledgeable but I still need my unit looked at. Because of a leak issue
07/18/2021
Updated Review- Another service, this time for drain flies and slow drains.
Rob was just as professional as Jamell.
I would never consider another company, I called today, they met my time schedule!! A total class act.
I always use the ARS team. Jamell knew exactly what he was doing, found the problem quickly, fixed it immediately, and cleaned everything completely before he left.
He also asked if I hand any other issues, quoted me a more efficient water heater and sent me a copy of the quote.
Great experience.
07/16/2021
Robert J. was on time, called in advance, and was very personal, had a positive attitude, explained his diagnosis, how he was going to rectify, and asked permission to proceed.
He was clean and cleaned and sanitized the worksite upon conclusion.
Extremely professional!
ARS is fortunate to have Rob on their team! He has earned and deserves a pay raise !!!!
07/13/2021
Technician arrived at 10PM and stayed until after midnight in a tropical storm to get correct diagnosis. Then ARS laid out best long term solution offering two alternative approaches. Installed the exactly perfect tankless water heater possible —- arriving on site within 50 minutes of our decision. The installing tech worked with focused professionalism to remove the old and replacing it with the new system - making sure that all old equipment was replaced with new —- such as the thermostat as one example. This to insure long term continuity with the new tankless heater. ARS and their people restored our faith! Great people doing great things.
07/12/2021
Came out to diagnose a/c unit
07/12/2021
Technician was very efficient and gave some great tips.
06/30/2021
Excellent work
06/27/2021
Annual system checkup. Very helpful and informative
06/15/2021
Very professional inspection and explanation of problem. Josh was very competent. Hoping he does the repair when parts arrive.
06/08/2021
Fixed my A/C super fast and was very kind and helpful. Thank you so much!
06/02/2021
Your tech did an amazing job. He was extremely professional & spent the time to explain everything. Great service. He is truly a keeper
05/26/2021
Need a receipt for services render, just got a bill on letter head
05/24/2021
Not just HVAC...This company has the best plumbers that know what they're doing but will also do the job without outrageous pricing. The plumbing guys are very straightforward and honest about what needs to be done to ensure no future problems will arise.
05/06/2021
