ARS/Rescue Rooter Charleston Reviews 2

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ARS/Rescue Rooter Charleston Reviews (Page 2)

Great company!

08/08/2020

google

They blew my first appt off at the end of the day with no notice, sid they'd be there same time next week...didn't show up so called and said was coming the next day. Didn't arrive till late at night. Granted mine was maintenance and they already had my money, but my time and rescheduling is just as important as theirs. A phone call letting know whats happening would go a long way!! The gentlemen that came was very nice and knowledgeable, hence the 4 stars

08/12/2020

google

So we purchased our home at the end of 2016....now its August 2020....So along with other things wife and i were getting replaced and done, I decided to get us a brand new ac unit installed....so our previous uit was a Payne unit with a Lennox air handler....8 to 10 years old.....2.5 tons....our house is 1569 sq.ft....so it was at its max capacity for our home and we went with the 3 ton carrier system.....Trent was our salesperson and did our quotes for us and DJ was our installer......dj showed up at 1030 and by 630 that evening was done.....By himself.....our experience with ARS was fantastic...and professional. I would use and recommend ARS to anyone....Thanks guys for great and exceptional work.

08/16/2020

google

My wife and I recently purchased an older home that all seemed to be in order, everything even checked out running in top shape. Well, three weeks into living here, water began to back into the shower from other areas of the house. Not cool, right? I reached out to ARS and they had someone out to our home in just two hours. I spoke with Nancy in their office and Mel that completed the work found us the perfect solution. Both folks were great and will be my go to if anything else does arise. Thanks again y’all.

09/30/2020

google

Posted a negative review the other day and called ARS to complain. They took my complaint serious and sent a technician. I watched him go over my system. He explained to me what he was looking for and double checked the work. They completed the job as described and came back when i wasn't satisfied. They explained everything to my satisfaction. They didn't find the problem though, I did, but they made sure the the work I paid for was completed correctly. Thank you ARS for following up.

10/01/2020

google

Very professional, on time and knows what they are doing. Highly recommend them.

10/05/2020

google

Very professional and thorough. Polite. Followed CDC guidelines.

10/05/2020

google

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Removal and disposal by Company of existing Heating and Cooling System and purchase and installation of complete heating and cooling system required. Customer will receive $1,750 off the purchase of 20+ SEER systems, $1,500 off the purchase of 18-19 SEER systems, and $1,000 off the purchase of 16-17 SEER systems, and $500 off the purchase of 14-15 SEER systems. *Loans provided by EnerBank USA, Member FDIC, on approved credit, for a limited time. Repayment terms vary from 12 to 144 months depending on loan amount. 9.99% fixed APR, effective as of April 1, 2020. Minimum loan amounts apply. The first monthly payment will be due 30 days after the loan closes. Payment example based on a $7,500.00 purchase price with 9.99% APR for 120 months. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2020.

License # M2842

$59 Heating or A/C Tune-Up*

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*Tune-up price valid for one working unit. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2020.

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Reviews for
ARS/Rescue Rooter Charleston

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Our unit is 5 years old and on Sunday our thermostat was in a constant WAIT mode meaning no air conditioning. I called ARS North Charleston on Monday morning and they had someone out to our house by 9 am on Tuesday. D'Angelo was our service guy and I must say he is a very polite and knowledgeable guy! He checked everything and learned it was all from a loose wire! My husband and I are grateful for D'Angelo taking the time to explain the problem to us and for getting our ac back on!! (I do hope I spelled his name right because he deserves recognition!)

google 10/13/2020

Jamel was a very customer-oriented technician, an exceptionally good communicator, and provided exceptional service.

google 10/16/2020

Jamall was fantastic. I couldn’t be happier with the level of service, professionalism and value. He went above and beyond and I will certainly use again!!!

google 10/12/2020