ARS/Rescue Rooter Charleston Reviews (Page 4)
The technician I had to repair my ac unit was Steve Gordon. He was very polite, well mannered, and very knowledgeable in repairing my ac unit. He made sure the unit was running to factory specifications after repairs. If I had anything say about Steve Gordon, ARS needs to keep him as a long term employee.
11/13/2022
Always great service and Ashley is wonderful as our technician!
11/11/2022
The guy they sent was polite, informative, and had a great attitude.
11/10/2022
Job well done.
11/09/2022
Amazing job! Professional! Would definitely do business with ARS again!!! Outstanding!!!
11/08/2022
Did a great job
11/08/2022
Mr. Ashley was on time and efficient. He also waited
around after installation to make sure the thermostat was cooling the house properly. Thanks again Mr. Ashley.
11/07/2022
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Great at his job, polite, &clean ,did his job timely.
11/04/2022
Responsive to my request for installation of heating and air conditioning system on my home which is part mobile home with addition. I was very happy to find a reputable company that was willing and able to work on the house as it took me nearly 12 years for this to happen as no Company would work on the house due to it's mobile home status. Also, I was very happy that we were accepted and that the Company does work on mobile homes. There was a mobile home company whom I contacted for assistance but they didn't have personnel at the time to do repair work on the mobile home. The only thing that is left to be done is the upgrade of the Breaker box and removal of the old thermostat that is original to the mobile home. I was told that it was going to be replaced on Monday, October 31,2022 but it wasn't and I didn't hear back from ARS Rescue Rooter. The Company is always courteous in notifying us if there was going to be a delay in service but I didn't hear from them on Monday or Tuesday. I was told that the new Unit may trip our old system, so if possible I would like to get this last item completed. Otherwise, my family is very happy and our family and friends are also happy for us, too. We still have a learning curve to overcome with the new system, but we are very happy! I am very happy because when I walked into Home Depot and I told the female representative that I was always denied help because of the mobile home status with the addition, she checked with the Company and assured me that they worked on mobile homes. I was Really surprised but skeptical. I didn't know the name of the Company at the time but I filled out the application anyway. She was very nice, polite, friendly, no pressure; she gave me a beautiful kitty calendar, candy and bottled water. I didn't realize that when I saw ARS Rescue Rooter's telephone number appear on my cellphone that this was the Company that was going to do the work on the house. This was the Best phone call ever! We are going to have a wonderful, warm Holiday season this year and forward on. I want to say "Thank you ARS Rescue Rooter Team!" for your work and also involving us every step of the way! XOXOXO!". Please have a wonderful Holiday season!
11/03/2022
Water heater leak! They came out same day and replaced!
11/01/2022
The assessment of our needs and proposal to furnish and install a new unit was done by Scott Morrow. He was very knowledgeable, friendly and helpful. The installation team was also very knowledgeable, friendly and helpful. I am very glad to have used ARS to perform this service.
10/29/2022
My technician, Harley Cammack, was very polite and professional. He answered all of my questions, I greatly appreciated his willingness to help me with a small task.
10/29/2022
Tony Carnevale was the tech. He is friendly and very knowlegable. He worked diligently and completed several tasks in a very timely manner. Thank you Tony!
10/28/2022
homeadvisor
The technician who came (Ashley I believe) was wonderful. He was personable and professional. He was on time and very theral. I would recommend him to anyone.
10/26/2022
ARS was wonderful to work with! We were quickly quoted, and scheduled an installation the next day. Our representative and installers were so kind and professional. Our installers put in some serious hours to make sure everything was hooked up properly. We are so grateful!
10/24/2022
Great service
10/24/2022
Very professional. Explained everything that I could understand.
10/24/2022
Harley did a superb job with his work to identify why our unit was not cooling. Thank you!
10/22/2022
homeadvisor
Ashley was very professional, respectful and talked me through the process of what he was doing. He explained it so I could understand and showing me as he troubleshot my unit. If I ever have any issues with my unit please put Ashley’s name in my file. Thanks again Ashley. Sincerely, Ruby
10/20/2022
Friendly and Efficient Service Every Time I need them. Great job!
10/20/2022
