ARS/Rescue Rooter Columbia Reviews (Page 4)
Good service
08/03/2023
He called when on his way and very efficient and friendly.
08/03/2023
Shadoe is always nice, courteous and professional.
08/03/2023
I had an amazing experience with the salesperson and technician. Both of them were professional, knowledgeable, and polite.
I appreciated the engagement by the technician. While he worked, he let me watch and answered my questions about maintenance and his experience. He stayed until 7:00pm to get the job done and I appreciated that considering how big my hot water leak was. I will definitely go to them again for any more water problems.
08/03/2023
ARS was prompt and efficient with their service and sales team. Our AC unit stopped working and the team of professionals responded the same day. We had to have our 17 year old unit replaced. The technician was on time and finished everything by 3pm.
Highly recommend using this company for any AC issues. Our house is 62 years old and required a few upgrades to install but they did it all and explained what was done. I especially love how fast and professional they were with the whole process.
08/02/2023
He came he performed very smart guy definitely will ask for him again
07/31/2023
Thanks for checking one by one with good explanation.
07/31/2023
Despite a late arrival due to a previous job. The technician Joseph was very apologetic and professional
07/29/2023
Carl did an exceptional job and made great recommendations. While he was performing the six months tune up, I asked for a product sheet on the Air Scrubber air purifier to read. He answered my questions, I purchased the Air Scrubber and Carl installed it.
I felt the results of the Air Scrubber a few hours after the installation. My asthma and allergies improved greatly. It also felt that the dust, pollen and other contaminants in the air also got better. Carl assured me that all maintenance will be done at my bi-yearly tune up. The stand-alone units advertised on TV require that you purchase supplies to maintain the air purifier yourself.
Also, if you are a subscriber to NextDoor, ARS is recommended most of the time for furnace and A/C purchase and repairs.
07/29/2023
Had a technician from ARS and rescue rooter come out and do my annual maintenance on the A/C. Great guy that performed professional services. With that being said. Thank you Jordan for your support and service.
07/28/2023
Courteous and on time
07/28/2023
I like the way they give you service and so kind and professional.
07/28/2023
Daryl completed the repair in a timely manner and was very professional.
07/27/2023
ARS is a great company to get the job done Roger was very professional and experienced with his work thank you ARS
07/26/2023
Great Technician , excellent service and technician provide excellent customer service.
07/24/2023
Prompt and proficient. Work was complete in a short time, A bit pricey for the area but finished in less than one hour.
07/24/2023
Very good service.
07/24/2023
The technician showed up in a timely manner. He also called within an hour prior to arriving on site to confirm appointment time. He was also very professional and work efficiently and completed a job within a short amount of time. I was surprised to be able to get a technician on a Sunday without an emergency service call price. The technician had performed a yearly service maintenance on my HVAC and took care of any issues that he had seen within my system. He also cleaned the system and made sure that everything worked at its normal efficiency, I would recommend this company to anyone who is interested in a routine maintenance on your HVAC because their prices and the professionalism was excellent.
07/23/2023
Responsiveness and courteousness
07/22/2023
Tech was on point
07/21/2023
Fabrice the technician was wonderful, explained everything so that I understood. Very manner-able. Will definitely recommend to friends and family.
07/21/2023
Matthew Nettles was very Professional and very Knowledgeable about the company and the service they provide. Andrew Barr was my installer. Same day service. Within the hour. Also very Professional And Knowledgeable with my installation. And even when tracking in and out my house they where very clean. Thank you again!!
07/21/2023
Very satisfied with the service!
07/21/2023
System died, I called that night, ARS was there next day to assess, gave a reasonable quote, and installed day after that, 48 hours total to put in a good new system
07/21/2023
Overall happy with product and service. We had some issues with the product but ARS came back out and made things right. Our technicians today were very knowledgeable and made sure everything was right upon completion. 10/10
07/12/2023
George and Jordan was Awesome Jordan was very knowledgeable and very helpful and the first person to delivered what he said he would and that was to find out the real issue with the system I will use you guys again thank you Jordan
07/05/2023
