ARS/Rescue Rooter Columbia Reviews (Page 1)
Very professional and informative, very nice young man a pleasure to talk to! Thank you 😊
04/30/2024
Personable and respectful
04/30/2024
Antonio was very professional and provided quality work. He was very patient with win getting the app on my phone. I will definitely call on them again.
04/29/2024
I really appreciate how knowledgeable Mr. Anthony was , at explaining the tune up.
He also touched on options as far as repairs vs
replacing the system, he also set me up with an appointment to get a free estimate on a new system.
04/27/2024
Great service, competent techs, and they work with your schedule.
04/26/2024
On time, professional AC unit inspection with photos and clear explanations.
04/26/2024
Antonio was awesome! They were prompt and service did not take too long. Thank you!
04/26/2024
He was very courteous and professional. He explained everything he did and made recommendations
04/26/2024
Wonderful
04/26/2024
Great job !
04/25/2024
Roger was great and he was very nice. Gave me a lot of info about the AC unit and the air quality throughout the house. I definitely would like for him to come back because he goes beyond what he does.
04/25/2024
The ARS technician was very prompt and very professional. After inspecting our unit he shared his findings with us and the cost of the replacement parts. He didn’t try to offer any other sales. Thank you for your professionalism.
04/25/2024
Great service and good timing. Thank you
04/23/2024
Very quick getting out to me. Friendly service
04/22/2024
Great service, Kesean Walker did a great job, he was very respectful and knowledgeable. He explained what was need and how much it cost. He also acknowledged my concerns and made sure all worked before he left. Thanks ARS Would definitely recommend.
04/20/2024
Great customer service and extremely helpful technicians. I enjoy the education and time the men take to help me understand why I need to get a part or the reassuring smile that everything is going well. As a female I have always felt safe and respected. I have always looked forward to their service arrival whether it is for maintenance or distressed service. This company always has qualified staff available with the majority of parts available within 12 hours if not on the truck. I have been with them for 10 years and am looking Forward to another 20 years. They are great people that work with you.
04/19/2024
Our technician Roger M was on time and very professional. He took his time and explained everything to us and made it easy for us to understand. Thanks Roger for all your help.
04/18/2024
The technician Steve was very friendly and professional. He finished up the service quickly. The person who scheduled the service was very friendly and I did not have to wait to get service scheduled. I called after hours, they were her the next morning.
04/18/2024
Great tech service. Some schedule hiccups but they were resolved!
04/17/2024
I was well pleased with the customer service from Brandon. He and the other young man did an excellent job. They cleaned very well after themselves. Job well done! I am very pleased!
04/17/2024
ARS came out quickly and was pleasant and professional. I will definitely call them with any future needs.
04/16/2024
Technician was very friendly and knowledgeable. He answered all of our questions. Will diffently refer to family and friends.
04/13/2024
I have been working with ARS for over a year now. It's nice to be treated like a person instead of like a customer. Each representative or technician I have spoken to does their best to ensure we are happy with what we have and give us the best deals that are available.
04/12/2024
I was pleased with the company. They call me to remind me of my 6mths ser.
On my unit. Customer service is always nice and professional. The service man informed me of what they look for on their check ups. Professional. Good job.
10/06/2023
Que was very thorough and ensured my systems were up to specs. Despite the bad weather today, he spent more time outside making sure my systems functioned properly; fully prepared for the summer temps.
01/26/2023
My technician is so friendly and understanding. I trust him!
12/27/2022
Roger McClemore showed up and was very professional. He new what he was doing. Explained things that he was doing and answered any question that I ask him.
02/27/2021
