ARS/Rescue Rooter Columbia Reviews (Page 5)
The technicians, Joseph D. And John W. were very courteous and professional. They were very hard working and welcomed all question . We would absolutely recommend this company based on these two gentlemen. The sales manager, Brian R, was a great first contact with the compan . He was very thorough with the initial inspection, he explained what we needed for our home using publicly available charts and tables to show legitimacy and honesty from the company. He was very accurate with his measurements and how our home was actually limited for the HVAC use based on old construction desig . He gave us several payment options and good easy financing. The job was a custom job, where all of the work was custom made at our home, so it's not some standardized factory mold that we had to settle for. All in all, the whole experience was absolutely positive and we would recommend them to anyone.
12/18/2020
When our air conditioning quit in the middle of the night on July 4th, we thought we have to endure 100 degree temps until after the holiday weekend. We called ARS early that morning and they showed up around noon, fixed the problem. Being senior citizens, the heat is harder on us. Thank you Steve Phillips. ARS will always have our business!
12/18/2020
Joseph Delong and Larry Brown were awesome. They were on time and informed me of everything they were going to do to install my ac. They were very polite, informative and were very professional. They were aware of my pets and were very helpful with them. I highly recommend them.
12/18/2020
This team of professionals are on their mark!!
12/18/2020
Best service around!
12/18/2020
I Purchased an AC Unit through HOME DEPOT. ARS was the supplier/contractor who installed the unit. The unit has been working great,
There was no issues from the time of purchase ARS provided all AC Check ups per the installation contract. The service tech (JASON PUGH) assigned to provide service checkups was very professional, and explained his results to me upon completion. I appreciated his hard work
and his professional outlook and demeanor.
12/18/2020
Today, Oct. 8, I received excellent service from Chris M. He came out for my fall heating service check. I could hear how thorough he was performing the check. But, the best was yet to come: After informing me that my system checked out OK, Chris took the time to inform/educate me on my system, bringing up facts and issues that I was never aware of. I appreciate his professionalism, expertise and courteous, friendly manner. I was so impressed with what he explained, that I plan to make ARS my choice for all future needs on my heating and cooling systems. Further, I prefer to have Chris be my rep from ARS/Rescue Rooter from now on.
12/18/2020
