ARS/Rescue Rooter Columbus Reviews (Page 2)
I'm finishing my basement and needed assistance locating my existing drain lines under my basement slab. I called ARS for an estimate. John M came out and provided great advice that allowed me to find the pipes on my own. No charge. Free advice. Great service. I found my drain line this weekend and John saved me time and hundreds of dollars. I'll be calling ARS for all of my future plumbing needs.
05/14/2020
Chris was so diligent in making my repair. Had many delays in attempt to have water shut off to my condo. Chris was always on time and pleasant in dealing with a situation over which he had no control. He worked quicky and was very professional. I would definately recommend using the services of this business!
05/13/2020
Sam arrived promptly this morning, was very professional and started work right away. He had our main drain cleared out quickly. Coupon price was honored as promised and no hidden charges or fees (like trip charges etc) Overall a very good experience, excellent customer service from Sam, he did a great job!!
06/21/2020
From the time I called to have them come out just for an estimate to install a waterline/shut-off valve for my refrigerator, until the actual job was completed, only took them 3 1/2 hrs., all in the same day, on a Saturday even!! Unlike 2 other plumbing companies that had me scheduled for just an estimate 1-2 weeks out!
Vern and Jacob were very courteous, professional and informative as to my options. The cost wasn't even that bad!
I would definitely recommend their services/company and now I know who to call for any more of my families' plumbing needs!
Thank you all so much!!
07/26/2020
Damon was polite, considerate and quick! Would use him again if needed.
08/24/2020
The staff was very kind and friendly when i was already stressed out. Very appreciative.
08/31/2020
We noticed a problem on a Friday morning in our master bathroom first the toilet wouldn't flush and then we had stuff coming up through the pipes Into the bath tub and then the shower. We had a few different guys out to assess the situation. They tried the snake, auger and nothing worked, at that time it would've done no good to try with the camera.
There was mention of cutting our living room ceiling to replace the pipes or flushing out the pipes. I can tell you we were not liking those options. So we waited till Monday morning when a gentleman by the name of John Milburn came out, at that time he was able to get his camera down the pipe and get it unclogged. He saved us a lot of money because everyone else was talking the two options above.
Thank you again John. We would definitely use this company again..
09/01/2020
Chris is very professional and took the time to explain in details everything he was doing
09/03/2020
We had John Milburne come out and run a camera for us. He was on time and well dressed for the job he was was assigned. John Milburne was very clean with his job as well as his equipment was very clean. I could not have asked for a better person for this job. After he was done explaining everything I felt like I had been in the trade for years myself. He did a very good job and I feel like his boss needs to give him some recognition for his work. He is a very good guy and I would like to thank you for your time and your work as well as the wonderful conversations in time of need sir. Thank you so much
09/10/2020
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