ARS/Rescue Rooter Columbus Reviews (Page 4)
The problem was the valve in the outdoor faucet and the flow of water ran unimpeded.
04/16/2023
Leak detected and repaired in a timely manner
04/13/2023
The service gentleman was very professional
and pleasant. He took his time to explain what he he was doing and what the options would be if the garbage disposal wasn’t repairable. I was very happy with his service and he was extremely kind and polite .
04/10/2023
Tech was on time, professional, efficient, knowledgeable about service options. Clogged drain line was cleared. ARS was first to respond and solved the issue. Thank you Rescue Rooter.
04/10/2023
Tech came ontime. He did an awesome job with install and explaining how it works.
04/06/2023
Celio bentacourt was very professional.
04/05/2023
On time. Polite and friendly. Explained what they were doibg. Cleanedvup after service completed.
04/03/2023
While I wish my water heater replacement wouldn’t have been such an expense, likely a feeling shared by many, I am happy with the experience of working with ARS/RR. The consultant was pleasant, helpful, and willing to discuss my concerns regarding the quote when he came to evaluate my situation. The installers were great guys with positive attitudes, and they took it upon themselves to ensure they left no trace. It was a rainy day, which is not ideal for floors and carpets, especially with installers in work boots and water heaters being transported up and down stairs on dollies. To my delight, they wore protective booties and they even cleaned the dolly wheels and covered them with duct tape to keep our house clean. I don’t know of anyone who would go the extra mile like that without being asked. They took time to educate me on the product after it was installed and were very friendly and personable throughout the process. As they say, you get what you pay for, and for the level of service provided, it was well worth the cost.
03/31/2023
Devin came in to evaluate water pressure concerns in upstairs bathroom. He was very nice and courteous and made recommendations as well as an estimate for the cost of the repairs. He explained what was included in the repairs and what would need to be done.
03/30/2023
Very good service. Reasonable people, work appreciated.
03/28/2023
Arrival within arranged appointment window. 2 servicemen were very polite & pleasant. They honored offer for $83 drain snake & were successful.
They answered our questions & concerns throughout their service call .
We are very pleased with their service & that they represented a good company
We will remember this & file away your info for future reference & will certainly recommend you to others.
Thank you... Sarah & Shawn
03/27/2023
I was very pleased with the service provided by ARS. I called them at 7am on a Saturday morning and they were at my house by 8:45am. Jon was very professional and respectful of my property. I would highly recommend ARS.
03/25/2023
They were really helpful and professional. Also did Fantastic work.
03/23/2023
Had a great experience, they were very helpful and had my issue resolved quickly
03/23/2023
Tyler and Monty had our old hot water heater out and the new one installed very quickly. They answered all of our questions, and even explained some things we didn’t know to ask about. After they were finished they cleaned the area up. Complete professionals.
03/23/2023
I can't say enough great things about ARS. Beginning to end I was informed, the scheduling process was super efficient, and they were prompt within their quoted days/times for service. My initial discovery session was very informative and they went out of their way to make sure I understood and were able to answer my questions. They were very knowledgeable about discussing repair vs replacement and professionally presented it a manner that let me choose what was best for me and family. I was very impressed I was able to be coordinated for install within hours of meeting with an advisor on site. The installation crew couldn't have been more informative explaining why they were doing certain things during my service. The attention to detail of the install (upgraded shut off valve, water tray, etc). was appreciated. They explained the functionality to me and made sure I was completely satisfied before leaving. From there, the company proactively texted me to advise they were scheduling my needed inspection with the county. I couldn't have been more pleased with the overall coordination, education, fair pricing, process, quality, and service I received from ARS. This is the gold standard for a service provider and I have referred them to family already. I've found a plumbing partner for life! Thank you ARS!
03/22/2023
Very professional. Reliable. Can get an appointment when I need one.
03/21/2023
Our technician Celio was awesome I needed a main drain clean out, but I also had another problem that I thought would be impossible to fix. He handled it like a Pro and got the job done! I was really impressed! I also like how ARS would text me and call me to keep me informed to when my technician would arrive. Thank you Celio you’re an asset to the company!!
03/20/2023
Did good job...carried thru on promise, service, and concerns. Would use again.
03/20/2023
Jim was very professional give him a raise
03/18/2023
EXCELLENT WORK! They were on time, professional, and knew exactly what he was doing! I highly recommend MARVIN! He deserves a raise!!!❤️❤️❤️❤️❤️
03/16/2023
Jon was very knowledgeable
03/16/2023
I called them Saturday morning and they were at my house Saturday afternoon/evening. Great service and quality work. My drain was cleared in about an hour.
03/15/2023
Very friendly and professional!
03/10/2023
This company was very nice from beginning of answering phone to the repairman. Everyone was friendly and did a great job. Very satisfied and highly recommend.
03/10/2023
Their service is faster then I expected, Awesome.
03/09/2023
Carmen is the best
03/07/2023
They came after hours same day of call. Cleared out drain and honored a coupon. Great job!
03/07/2023
Marvin was great
03/06/2023
Examine sump pump dysfunction + recommended fixes to broken drain. Excellent customer service and expertise.
03/04/2023
Jonathan was very professional and courteous. I would definitely recommend this company for your plumbing needs!
03/04/2023
The installers and sales representative where awesome! Both did a great job and professional.
03/03/2023
Very good !
03/03/2023
Very professional, kind & on time!
Cleared the drain as promised!
Thank you
10/26/2022
Very professional and courteous kept me well informed of everything that needed to be done and how much it was gonna cost me I would recommend this company ARS came out to my house and put in a sump pump as well as they had to dig up my back yard to tie lines together that connected to sump pump. The guys did great work took there time and cleaned up everything. They left no questions unanswered. I would definitely recommend them for work that needs to be done excellent service. Thanks for your service.
07/14/2022
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