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ARS/Rescue Rooter Columbus Reviews, Page 4 of 4

 

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NOTE: A representative will contact you by phone to confirm your appointment time. The date and time are not guaranteed, but we will make every effort to accommodate your request. Same day appointments not accepted via internet.  For emergency service please call 866-399-2885.  Diagnostic fees or trip fees may apply.

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ARS/Rescue Rooter Columbus Reviews (Page 4)

Quotation mark. The problem was the valve in the outdoor faucet and the flow of water ran unimpeded.

04/16/2023

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Quotation mark. Leak detected and repaired in a timely manner

04/13/2023

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Quotation mark. The service gentleman was very professional and pleasant. He took his time to explain what he he was doing and what the options would be if the garbage disposal wasn’t repairable. I was very happy with his service and he was extremely kind and polite .

04/10/2023

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Quotation mark. Tech was on time, professional, efficient, knowledgeable about service options. Clogged drain line was cleared. ARS was first to respond and solved the issue. Thank you Rescue Rooter.

04/10/2023

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Quotation mark. Tech came ontime. He did an awesome job with install and explaining how it works.

04/06/2023

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Quotation mark. Celio bentacourt was very professional.

04/05/2023

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Quotation mark. On time. Polite and friendly. Explained what they were doibg. Cleanedvup after service completed.

04/03/2023

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Quotation mark. While I wish my water heater replacement wouldn’t have been such an expense, likely a feeling shared by many, I am happy with the experience of working with ARS/RR. The consultant was pleasant, helpful, and willing to discuss my concerns regarding the quote when he came to evaluate my situation. The installers were great guys with positive attitudes, and they took it upon themselves to ensure they left no trace. It was a rainy day, which is not ideal for floors and carpets, especially with installers in work boots and water heaters being transported up and down stairs on dollies. To my delight, they wore protective booties and they even cleaned the dolly wheels and covered them with duct tape to keep our house clean. I don’t know of anyone who would go the extra mile like that without being asked. They took time to educate me on the product after it was installed and were very friendly and personable throughout the process. As they say, you get what you pay for, and for the level of service provided, it was well worth the cost.

03/31/2023

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Quotation mark. Devin came in to evaluate water pressure concerns in upstairs bathroom. He was very nice and courteous and made recommendations as well as an estimate for the cost of the repairs. He explained what was included in the repairs and what would need to be done.

03/30/2023

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Quotation mark. Very good service. Reasonable people, work appreciated.

03/28/2023

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Quotation mark. Arrival within arranged appointment window. 2 servicemen were very polite & pleasant. They honored offer for $83 drain snake & were successful. They answered our questions & concerns throughout their service call . We are very pleased with their service & that they represented a good company We will remember this & file away your info for future reference & will certainly recommend you to others. Thank you... Sarah & Shawn

03/27/2023

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Quotation mark. I was very pleased with the service provided by ARS. I called them at 7am on a Saturday morning and they were at my house by 8:45am. Jon was very professional and respectful of my property. I would highly recommend ARS.

03/25/2023

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Quotation mark. They were really helpful and professional. Also did Fantastic work.

03/23/2023

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Quotation mark. Had a great experience, they were very helpful and had my issue resolved quickly

03/23/2023

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Quotation mark. Tyler and Monty had our old hot water heater out and the new one installed very quickly. They answered all of our questions, and even explained some things we didn’t know to ask about. After they were finished they cleaned the area up. Complete professionals.

03/23/2023

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Quotation mark. I can't say enough great things about ARS. Beginning to end I was informed, the scheduling process was super efficient, and they were prompt within their quoted days/times for service. My initial discovery session was very informative and they went out of their way to make sure I understood and were able to answer my questions. They were very knowledgeable about discussing repair vs replacement and professionally presented it a manner that let me choose what was best for me and family. I was very impressed I was able to be coordinated for install within hours of meeting with an advisor on site. The installation crew couldn't have been more informative explaining why they were doing certain things during my service. The attention to detail of the install (upgraded shut off valve, water tray, etc). was appreciated. They explained the functionality to me and made sure I was completely satisfied before leaving. From there, the company proactively texted me to advise they were scheduling my needed inspection with the county. I couldn't have been more pleased with the overall coordination, education, fair pricing, process, quality, and service I received from ARS. This is the gold standard for a service provider and I have referred them to family already. I've found a plumbing partner for life! Thank you ARS!

03/22/2023

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Quotation mark. Very professional. Reliable. Can get an appointment when I need one.

03/21/2023

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Quotation mark. Our technician Celio was awesome I needed a main drain clean out, but I also had another problem that I thought would be impossible to fix. He handled it like a Pro and got the job done! I was really impressed! I also like how ARS would text me and call me to keep me informed to when my technician would arrive. Thank you Celio you’re an asset to the company!!

03/20/2023

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Quotation mark. Did good job...carried thru on promise, service, and concerns. Would use again.

03/20/2023

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Quotation mark. Jim was very professional give him a raise

03/18/2023

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Quotation mark. EXCELLENT WORK! They were on time, professional, and knew exactly what he was doing! I highly recommend MARVIN! He deserves a raise!!!❤️❤️❤️❤️❤️

03/16/2023

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Quotation mark. Jon was very knowledgeable

03/16/2023

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Quotation mark. I called them Saturday morning and they were at my house Saturday afternoon/evening. Great service and quality work. My drain was cleared in about an hour.

03/15/2023

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Quotation mark. Very friendly and professional!

03/10/2023

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Quotation mark. This company was very nice from beginning of answering phone to the repairman. Everyone was friendly and did a great job. Very satisfied and highly recommend.

03/10/2023

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Quotation mark. Their service is faster then I expected, Awesome.

03/09/2023

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Quotation mark. Carmen is the best

03/07/2023

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Quotation mark. They came after hours same day of call. Cleared out drain and honored a coupon. Great job!

03/07/2023

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Quotation mark. Marvin was great

03/06/2023

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Quotation mark. Examine sump pump dysfunction + recommended fixes to broken drain. Excellent customer service and expertise.

03/04/2023

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Quotation mark. Jonathan was very professional and courteous. I would definitely recommend this company for your plumbing needs!

03/04/2023

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Quotation mark. The installers and sales representative where awesome! Both did a great job and professional.

03/03/2023

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Quotation mark. Very good !

03/03/2023

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Quotation mark. Very professional, kind & on time! Cleared the drain as promised! Thank you

10/26/2022

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Quotation mark. Very professional and courteous kept me well informed of everything that needed to be done and how much it was gonna cost me I would recommend this company ARS came out to my house and put in a sump pump as well as they had to dig up my back yard to tie lines together that connected to sump pump. The guys did great work took there time and cleaned up everything. They left no questions unanswered. I would definitely recommend them for work that needs to be done excellent service. Thanks for your service.

07/14/2022

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Special Offers

Save Up to $2,000 On a New Water Heater (Tax Credits)

Homeowner may save up to $2,000 in Federal tax credits on select systems. It is the homeowner's responsibility to consult with tax advisors on eligibility. Valid at participating ARS/Rescue Rooter Network locations. May not be valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Void where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

OH License # 45655, WV034354

$83 Main Drain Line Cleaning or It's Free!

If we are unable to open your main sewer line drain, you will not pay the cleaning fee. Offer valid for cable of main sewer line up to 100 ft. Proper cleanout access required. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

OH License # 45655, WV034354

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