ARS/Rescue Rooter DFW Reviews (Page 1)
Incredibly quick yet thorough service from Wade! Would recommend a tune up to your heater going into the winter!
12/01/2023
When ARS/Rescue Rooter called to set up an appointment to give us a quote didn't have very high expectations of a company name ARS Rescue Rooter being appropriate to re-insulate my attic. However, we set it up anyway. Our initial doubts changed rapidly when Liran Friedman arrived at our home to inspect the attic and provide us with the quote. Liran was professional, and knowledgeable, and quickly dispelled doubts about the company's expertise and told us of their long history in this area despite the name. He also, mentioned things that were important to us like adequate corporate insurance to protect us, the warranty his company provided, and the quality workmanship of the personnel who would be doing the work. He inspected the attic and returned with photos, as well as measurements of the existing insulation throughout the attic. He then gave us go-forward options to provide our attic with adequate insulation and ventilation (we had none with no attic vent fans whatsoever). His customer service was wonderful and we were made to feel that what we wanted was of paramount importance. After patiently answering the many questions my wife and I both had we felt fully informed which allowed us to make an educated decision about how we would like to proceed. At the end of the day, we knew Liran Friedman and ARS/Rescue Rooter's quote was the best and last quote we would need. In closing, don't be fooled by the name. This company will solve your insulation problems promptly, and professionally and provide you with the results you were looking for when you decided to search for service providers on the Home Depot site.
11/30/2023
Wade was awesome!
11/28/2023
Excellent customer service.Keep up the good work
11/27/2023
The technician did an outstanding job!
11/27/2023
Walked is through how our heating system works and provided some insight into how best to proceed. Very helpful and appreciate him being willing to come out on short notice.
11/27/2023
Your Tecnician was very knowledgeble and Professional, He is an asset to your company.
11/26/2023
The entire process was very easy. The installation procedure and pieces were well explained. The install team was quick and professional and the system was replaced in a day. I am happy with the end result.
11/26/2023
I was very pleased at the information that I was given by the technician that came out he gave me more information in the 30 minutes he was here then the handyman who's been working on this AC unit for 2 years I would be very happy to have ARS come back out and fix this system where it's running properly and everything is wired the right way but again that's up to my landlord so I have to get him to be okay with it or I'm just going to go to legal route and tell him that I'm going to have ARS fix my AC unit and he can argue that in court if he wants to.
11/25/2023
Wade did a great job and was very knowledgeable! I would highly recommend him to any of my family or friends!
11/24/2023
I called ARS at 10am due to heater not working and they had an excellent technician at my house by 11:45am same day. Tech was very pleasant and helpful. If you need quick help, I highly recommend them.
11/24/2023
Very helpful and explained everything as is easy to understand
11/24/2023
Professional, quick, and transparent! If I could have a “Wade” for every maintenance service my home needed, everything would be running at tip top shape all the time! He even took the time to explain cost saving measures while still maintaining the full integrity of our heating unit. Great quality work!
11/22/2023
ARS was extremely good. Unit was checked listen to my concerns and provided outstanding customer service will diffently use them again.
11/20/2023
We were very pleased with the service, and will recommend you 100 percent. The two installers were awesome.
11/20/2023
The guy were very knowledgeable about
our service
11/20/2023
homeadvisor
Wade was great. Very professional and he worked quickly.
11/17/2023
Great work!!!
11/16/2023
Technician was friendly and quick. Replaced the thermostat and help me connect my phone to it!
11/16/2023
Professional AC service, recommended.
11/15/2023
Wade did a great job.
11/15/2023
Very professional
11/15/2023
The Technician arrived on time as expected.
11/15/2023
Great experience! Wade Perry was very knowledgeable and patient. Not only providing a great service also teaching me a few tips to get the unit last longer! Appreciate all hard working on winter morning!
11/13/2023
Great service & Paul Dunn was very responsive to all of my questions.
11/11/2023
Wade is a fantastic technician that knows his stuff. He’s kind and explains things very well. Ask for Wade every time!
11/10/2023
Came in the day after an appointment was set and fixed the issue in like 10minutes
11/10/2023
Wade was super helpful explaining all the conditions the unit was in. He made the tune ups super quick. I would totally recommend this company to a family member or friend A+
11/10/2023
Good service
11/09/2023
Big Thanks to Sheldon and Trevor for coming out today in the rain to diagnose and fix our ac unit. They took the time to explain the problem and how they would go about repairing it. They were on time, customer friendly and very knowledgeable. I would definitely use them again if needed!!
11/09/2023
Amazing
11/09/2023
Sheldon was very knowledgeable and thoroughly explained his diagnose of what needed to be done.
11/09/2023
Very good service. Will be happy to have back for future needs!
11/08/2023
Got AC up and running quickly.
Great employees
11/07/2023
I requested a quote to add insulation to my attic and, within five minutes, Liran called and setup an appointment for the same day. The next morning, their crew showed up and they cleaned up and were gone by 11am.
11/07/2023
Fantastic experience from the time I called the person who took my call was professional, courteous, and took time to answer all my questions. The company immediately booked my appointment. Roy F. Visited our home. Roy is highly knowledgeable, professional, personable, and provided the best-to-date experience we have had in 40 plus years with any HVAC company. Highly recommend ARS. Recommend Roy be in the promotion chain and given a raise immediately as an employee that makes ARS what it is fantastic. We appreciate the exemplary service to our home. James S.
Continued great service every visit
06/27/2023
Wade explained what he was going to do. He changed my air filter, flushed AC drain with vinegar, & checked with thermometer how the heater was working in the attic. Explained possible need for a surge protector in the future, and an igniter & flame sensor in 1-2 years.
11/22/2022
Good and friendly service
09/23/2022
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