ARS/Rescue Rooter Durham Reviews (Page 2)
Very good customer service..
06/15/2022
Arrived on time, addressed our questions, performed the work perfectly, and was clear on possible future needs for our system. We recommend them and will use them again !
06/14/2022
homeadvisor
ARS installed my HVAC system and maintain it as part of a service plan
06/13/2022
Mike was great. He found the issue right away, provided us with several choices for a fix and executed the repair option we selected right away. Now our AC is back up and running perfectly.
06/13/2022
Always a great experience with the techs and communication!
06/10/2022
ARS Micheal was great, came in with a smile. He knew exactly what the problem and explained it to me in detail. He was fast and efficient; I would definitely recommend ARS to anyone with HVAC issues.
06/10/2022
My technician Arturo was awesome both times!
06/09/2022
The teck was very nice guy knew what he was doing would like to have him ever time give him a raise to keep him good workers are hard to find and he is a great worker and even better man
06/08/2022
When we called ARS we were at our wits end because we had been without a HVAC system for some time. We had called so many other companies and city agencies for help with no success. ARS quickly scheduled a consultation appointment for us and Alfredo Olivo came and thoroughly explained the installation process and was able to obtain hassle free financing for us. He scheduled an appointment for installation, and told us he would let us know if there were any cancellations because he wanted us to have air, since we were experiencing 90 degree weather. Within a day or so we were informed of a cancellation and the technicians (Juan Cruz and associates), came out and did all of the installation and duct work in a day, and we were up and running! They returned to do the zoning two days later. All of the work was done efficiently, the technicians covered their shoes so they wouldn’t track dirt into the house, and the work was done quickly and quietly. All garbage was removed and clean up was immaculate! I would give this company ten stars if I could and would highly recommend them. This company lives up to the standards and guarantees they promote. It was such a pleasure doing business with them!
06/08/2022
Very professional service.
06/07/2022
He came in and went to work, with a good attitude about his work. Thanks.
06/07/2022
Very professional, confirmed and arrived when they said. Excellent customer service a little pricey, but was timely with the repair.
06/02/2022
homeadvisor
Identified issue within minutes of arrival. Very professional and customer service was great.
05/28/2022
Great Great service and Tech was Awesome!!
05/27/2022
Was very impressed with Donnie and his ability to help get my unit up and going. Extremely courteous and explained very well what was needed and how to make my next move.
05/26/2022
