ARS/Rescue Rooter Durham Reviews (Page 2)
Very knowledgeable and helpful 🙂
09/04/2023
Did a good job reviewing heating system and explaining things to pay attention to.
09/01/2023
Answered all of my many questions. Thank you
09/01/2023
(Translated by Google) Well
(Original)
Bueno
09/01/2023
Fast and professional service, extremely responsive, and I had a new hvac system completely installed within days while it normally takes weeks to get on a schedule at other businesses. Thanks for the great produce and service.
08/31/2023
I like the quality of the product, heating & air.
08/30/2023
Quick response time & professional.
08/30/2023
Very professional and helpful and courteous
08/29/2023
Tech did a great job at explaining some things I need to do for make our units run more efficiently. He also cleaned up the units both inside and outside. Thanks
08/28/2023
Ars sent out Derrick who responded promptly and was able to diagnose and repair our leaking attic unit quickly and effectively. Thanks again.
08/28/2023
Less than three hours after I called requesting the repair my ac was up and running again. The technician was very polite. My only problem with the service was that this was the second time has been out to repair the exact same problem in less than five weeks, a blown fuse. They overlooked the likely cause the first time so of course the new fuse blew out in a matter of weeks. They DID waive the dispatch fee, but I still payed twice for the same parts and labor.
08/25/2023
Derrick is a great Service Tech. Always goes above & beyond
08/23/2023
Great service
08/23/2023
Always respectful and very knowledgeable and forthcoming with information
08/23/2023
Responsive, engaged, and professional - focused and committed to diagnosing and addressing in an efficient way
08/23/2023
We have used this company for years and have no regrets!
08/22/2023
ARS was great! They were able to get a technician to my home on very short notice. The problem was fixed quickly.
08/22/2023
The definition seem to be professional, diagnosed several problems and replaced capacitor and condenser (?). Fortunately, he had the parts with him so our air-conditioning was fixed the afternoon I called, which I am so happy about. Your service was expensive-$1500.
08/22/2023
He was very knowledge
08/21/2023
I recommend this company 100%. I got a huge discount. Originally got quoted close to $15k and they worked with me to bring the price down to 10k. Still a lot of money, but AC is an essential item for homes.
08/21/2023
Today our AC Unit went out and we had to call ARS...Even though it was Sunday, the tech (Anthony) came out and was TOTALLY professional, courteous, and thorough. He took his time in explaining the issue with the system, answered our questions, and resolved the issue. We purchased the monthly service plan in order to be prepared for the future.
08/20/2023
Very knowledgeable of the AC unit.
08/18/2023
Arturo was very helpful and professional, and ARS replaced our malfunctioning Nest Thermostat for free because it was under a year from install.
08/18/2023
Great company likes the response and quality of performance
08/17/2023
This was our first experience with ARS and it wonderful. Melvin arrived on time, he was very professional, and he took the time to explain things to my husband and me. Thank you so much everything!
08/17/2023
Excellent HVAC tech Jeff.
08/17/2023
Very knowledgeable and professional
08/17/2023
Rep was super down to earth and kept me filled in on what was going on thru the process.
08/17/2023
Job done quickly and efficiently
08/16/2023
Excellent same day service, excellent technician, explained everything that needed to be done clearly.
08/09/2019
