ARS/Rescue Rooter Durham Reviews (Page 2)
Alfredo arrived on time and performed the AC maintenance check efficiently. He was courteous and friendly and explained what needed to be done for my systems to operate at the most effective level.
05/18/2021
I have used there service for some time. Always a great experience, very courteous, job done right the first time. Today the company put in a new air conditioning unit. The two technicians did a great job. Worked very clean. An other satisfied customer.
05/18/2021
The service was great. The technician was very knowledgeable and courteous!!
05/12/2021
Mike is a very good and thorough technician. Services performed in professional manner.
05/11/2021
Richard Cooper your Service Tech was excellent! Prompt and very professional. He knows his business.
05/10/2021
Service rep ******* was professional and thorough. Very good service
05/10/2021
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ARS has always taken care of us. Today Alfredo Olivia was our technician. He was very professional and thorough.
05/07/2021
Checked system
05/07/2021
Our service tech, Adam, was personable and thorough. He explained everything in great detail.
05/07/2021
***** ****** provided satisfactory service in all respects. He merits a rating of 10/10. I'm entirely satisfied; thank you, ARS, for arranging this service.
05/07/2021
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Ignacio Muñoz was very knowledgeable and professional . He did a great job in getting my upstairs circuit board working again and performed my spring HVAC maintenance to ensure the system is up and running this summer!
05/04/2021
ARS is great. And Andy from ARS is awesome! Very friendly and always reliable and trustworthy.
05/03/2021
Ignacio figured out the problem almost instantly. This company is good; but this rep saw things that were missed by others. Good company. Ask for Ignacio if you want absolutely excellent results quickly.
05/03/2021
Ars rep was very good. Installed hot water heater, explained what he was doing, and made sure everything was right before he left.
04/27/2021
Installers did a great job. Clean, polite and they knew what they were doing
04/27/2021
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**** the technician was very knowledgeable and up front about the charges and services.
04/26/2021
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Very professional and knowledgeable.
04/20/2021
Arturo was awesome! He listed all things that could’ve fixed my air issues. It was a simple fix and then I scheduled another appt for him to come by and actually balance the air flow to each room in my home. Awesome job! He’s definitely someone who cares. I’d recommend him to anyone
04/19/2021
Ars representative ***** was very informative, took time to explain product and services that was being provided.
04/17/2021
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Kevin Melendez was the Project Manager that came to my house after the repair tech said that i needed a new AC unit. Kevin was very kind and professional. He really helped me understand what was needed and help me make the best choice. I really appreciated his service.
04/11/2021
They are professional and courteous. They work quickly and efficiently.
04/07/2021
Am trying to decide which HVAC replacement system to buy. ARS has been a useful source of technical information.
04/05/2021
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The Service man that came out was very efficient, personable and friendly.
04/02/2021
I'm trying to use the system and it doesn't seem to be working
03/31/2021
Although broken heating system is never fun, Ignatio made the whole experience as pleasant as it could possibly be. Not he was only able to fix it, but he was very professional and patient with all our questions. He explained the problem and provided very helpful advice on how to prevent it from breaking in the future. Thank you, Ignatio!
03/27/2021
Derrick was the technician that serviced our HVAC unit. He was very pleasant and professional. I was very impressed with how he explained each recommendation and how it would extend the life of our unit along with improving the air quality in our home. I will be requesting that Derrick be the assigned technician for our next service call.
03/25/2021
Derrick and Christian installed Air Scrubber Plus and Whole House Dehumidifier. Very happy with installation process and explanation/ instructions for systems. Very professional!
03/24/2021
Very professional and they are very upfront with what they will do and their recommendations!
03/24/2021
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The maintenance man was courteous and professional. He was very COVID-19 awareAnd wore a mask and practice social distancing. He did the AC maintenance on the house. At the same appointment he installed a dehumidifier for my crawlspace and got me a discount.
03/15/2021
I worked with service tech Alfredo and sales/installation pro Jose. They were both professional, friendly, and quick. Not sure who I talked to on the phone but he was also very friendly and scheduled service for me immediately (with a discount)! Jose was very straightforward when explaining my replacement options. My heater broke on Tuesday evening and I had a new one installed on Wednesday morning. I’d never had to deal with a house problem of this magnitude before and ARS made it very painless <3
03/13/2021
