CLOSE FORMHauser Heating & Air Conditioning Reviews (Page 2)
Zach, the tech, was professional and explained the issues with our ac system in a way that I understood.He completed the ac maintenance ina timely manner.
08/29/2022
Robin and Ryan were fabulous! Very friendly and helpful. They were a joy to speak to and very efficient and professional!
08/25/2022
Robin was very helpful and knowledgeable. Fantastic service! Highly recommended!
08/23/2022
The service tech was on time, very professional and addressed all of our concerns. I would use them again.
08/11/2022
As a VIP member, John completed my air conditioning service today. He was very personable and professional. I am thankful that Hauser was recommended to me several years ago. They replaced my heat pump to a gas furnace and air conditioning unit 3 years ago. I have been completely satisfied with all of their work.
08/11/2022
bbb
The tech were professional and very efficient in installing our new system
08/08/2022
bbb
Zach was an amazing technician. Really took the time to explain services and repair.
08/05/2022
Most recently we had an issue with our central air upstairs not working properly...They came right out to fix it...After our tech left...The AC stopped working...We called him and he came back after hours on his own time to fix even after spending an hour on the phone with us trying to resolve it.
HIGHLY RECOMMEND!!!
08/05/2022
Had Hauser out to do air conditioner heat pump maintenance. Professional, efficient, and have been consistent over 10 years of business relationship.
08/02/2022
Fantastic service man--knew his field & very courteous.
08/02/2022
John W. came out today, did a great job and even fixed a door to the room of my furnace. He was polite, efficient and took the time to thoroughly explain what had to be done.
08/02/2022
Excellent description of work done and great quality
08/02/2022
The salesman was very polite and professional he answered all my questions without hesitation the installation crew was very clean professional just all around Good company to have work done for you
08/01/2022
Great service. Good rate. On time. I had a clogged condensation line.
08/01/2022
Will serviced tankless hot water heater...Navien. 2nd time. Unit is 2 years old. He is very thorough and takes time to explain things. Arrived early to our house which we liked. Extremely knowledgeable and obviously highly competent. Highly recommend Will, and Hauser overall.
08/01/2022
bbb
I called after hours on Friday & Jarrod showed up Saturday morning, couldn’t believe the fast service. Jarrod explained my smart thermostat functions in detail to show that I wasn’t using all the options.
Great system check visit, very professional & even my bulldog liked Jarrod & he doesn’t like anyone normally.
Really glad we choose Hauser for our new systems!
07/30/2022
My service technician, Alex was professional and very knowledgeable. I will definitely request him to return for additional services.
07/28/2022
We subscribed to Hauser Maintenance program and Jarrod Matthews (Residential Service Manager) and his trainee went over our system thoroughly and efficiently yesterday morning. About 7:30 pm, we noticed the system was not working and the touch key pad was completely off -- no way to activate it.
Jarrod had left his card, so I texted him about 8:00pm to request a return service call for this morning. Instead, he immediately texted me back to direct me how to investigate the issues.
After inspecting the keypad (with pictures), he walked me through inspections of the actual unit wiring using FaceTime. We had a lengthy discussion and interaction resulting in tracking down the problem and solving it (a switch that was not activating properly on the door closure mechanism). PROBLEM SOLVED!
I WANT TO CONGRATULATE JARROD AND HAUSER FOR PROMPT AFTER HOURS SERVICE AND POSITIVE RESULTS. I repeatedly told Jarrod that we could wait till an AM return service call-- he insisted on solving the problem ASAP. Great Service!
07/28/2022
Rob is very professional. He identified the problem in a minute of trouble shooting.
07/27/2022
Excellent company to work with. Knowledgeable and punctual.
07/23/2022
Zack was personal and professional. News not great for my ancient air conditioning but Zack presented it logically. Haven’t replaced it yet.
07/22/2022
The installation team was right on time, and did a very nice job. They were very professional and very courteous. They answered all of my questions, and did great work. Thank you Brad and your team! The same can be said for Patrick, my sales rep. I would highly recommend Hauser to anyone.
07/20/2022
Excellent service. Friendly and professional. The best in the business. 100% Satisfied.
07/20/2022
bbb
They did a great job,
quick and easy.
07/19/2022
15 August 2022
Robin kept the reputation of the Hauser team at the very highest level with the service she provided today. This was the first A/C maintenance visit for us and Robin was exceptionally thorough in all aspects of the job and explained everything before and after completing the work. She even evaluated some duct work that needed to be repaired and set us up for a follow-up visit to ensure it get done right. Robin was top-notch in every way and made our experience extremely nice. We highly recommend her and the entire Hauser team.
Jul 2022
Zac and the entire Hauser team were absolutely outstanding! The team made us feel like were were a priority for them and Zac absolutely delivered by providing fantastic service. He was courteous and professional in every way and was able to troubleshoot our A/C problem and resolve it quickly. We couldn't be happier with the way the service was conducted and really appreciate the great results. We highly recommend the Hauser team and Zac in particular.
07/18/2022
Zac the technician did a great job
07/18/2022
Very nice personable technician. Did a great job servicing the ac unit would highly recommend.
07/14/2022
On call tech was on time to diagnose our system failure (due to age). Donovan and Aaron installed our new furnace and A/C on July 4th. They lent us a room cooler from the Friday before until they could fit the install in. Prompt response from Bill in sales to get us scheduled and ordered. Everyone was plesant and knowledgeable, so 9/10 would recommend without hesitation.
07/10/2022
Step 2 of 2