ARS/Rescue Rooter Indiana Reviews (Page 2)
Very professional and friendly. Finished the job in 2 days, as promised. Cleaned up after themselves. Would absolutely recommend.
05/26/2022
I just recently bought a home and the main sewer line collapsed 3 weeks before my wedding. Every other plumber I spoke to had a week’s waiting time just for an estimate, and no payment plan. ARS was quick, they gave us the cheapest quote, and they have payment plans for people who don’t have $4k lying around. We worked with Manuel Fuentes and he was very compassionate and kind. He communicated with me about what was going to happen and when and he explained the process and all of my options.
I would 100% recommend ARS.
05/25/2022
Very professional, courteous and knowledgeable. Excellent customer service and will use again. Michael Morgan was superb and will ask for him again.
05/25/2022
homeadvisor
Excellent service replacing garbage disposal
05/23/2022
homeadvisor
Bob was personable and dilligent
05/20/2022
homeadvisor
Very polite, professional, and proficient.
05/20/2022
homeadvisor
They were able to get me appt same day. Curran who came to our house was very friendly and efficient. He explained everything so we could understand. Very pleased
05/19/2022
homeadvisor
Nice guy
05/19/2022
homeadvisor
Fermin was very respectful. Was very informative on what I needed. Also recommended me getting an access panel for my cutoff valve.
05/18/2022
homeadvisor
They are knowledgeable and very nice!
05/16/2022
homeadvisor
Promptly came to perform repair on a Sunday
05/16/2022
homeadvisor
I gave them 4 stars not because of the tech but because I was up all night waiting for them to show up because the call service they have said they do 24hr support and I had to call three times before learning they don t. Started at 2am and didn t found out till 7
05/13/2022
homeadvisor
The work was done with immaculate attention to detail and the space is much more well organized than it was previously.
05/13/2022
homeadvisor
John did an amazing job. He is a man of integrity and didn't do unnecessary work for the extra buck. He is very knowledgeable and doesn't mind showing you everything he is doing. Top notch.
05/12/2022
Project manager was knowledgeable, courteous and on time. The installation staff was polite, knowledgeable and efficient.
05/11/2022
homeadvisor
Had a water heater installed. Tony did a great job!
05/06/2022
homeadvisor
Good communication!
05/05/2022
homeadvisor
My water heater went completely in the middle of the night. They came out the next day and I had a new water heater ready to use by 4pm. Derek was friendly and did a great job.
05/02/2022
Used Mr. Plumber for plumbing scheduled maintenance on water heater and more. Technician Floyd Crenshaw was extremely friendly, knowledgeable, and professional. Definitely suggest Floyd.
05/02/2022
We had a very stubborn clogged drain and it was cleared. Josh did a great job. I recommend ARS Rescue Rooter
05/02/2022
homeadvisor
Very friendly and efficient company. Professional. **** was great! Kudos to all.
04/27/2022
bbb
Javan was my technician and was prompt, courteous, knowledgeable and fast at repairing my HVAC unit and informed me of an impending mold issue and recommended a filtration unit to take care of the issue going forward. Thank you Javan you are a great representative of ARS and as a result I now have my service contract with the company. Thank you again! Highly recommend this company and service technician.
04/27/2022
bbb
**** was amazing. Prompt. Explained everything in detail. Friendly. Just an all around great experience!! Highly recommend.
04/25/2022
bbb
Nice company, would recommend them to everyone! Go ARS team!
04/23/2022
bbb
Prompt and got the work done. Would have appreciated an email with documentation of the work done (no hard copy when service completed). Called and asked for it and he said it would be emailed to me. I believe this will happen in the next day or two.
04/20/2022
bbb
First off, these guys are amazing! Their response and customer services is some of the best I have ever seen in ANY line-of-work. I have called on off-hours and have always gotten someone on the phone who immediately went above-and-beyond to help us. Our salesman for our new HVAC system was kind, ethical, and took his time getting to know us and hearing our needs. The guys who have installed our HVAC worked HARD in their installation and did not stop until completion.
They have given my wife and I peace of mind in our major appliances and we feel confident knowing that we have made the right decisions. We plan on using ARS/ Rescue Rooter SOLELY for our home and are thankful for their work in Indianapolis.
04/19/2022
We have now used ARS/ Rescue Rooter for multiple services and could not be more pleased with their service, care, and ethic. We have just had installed new Furnace and A/C units and could not be happier! These guys really love their work and desire to do things right! The entire company --from calling at all-hours and getting someone on the phone, to having people explain things in an understandable way, to showing up, doing the work and following through is beyond exceptional. We plan on using ARS/ Rescue Rooter SOLELY for years to come. I am thankful for a company like this!
04/19/2022
bbb
Arrived on time and appears that the installation of furnace was done successfully. Gentlemen installers, polite and knowledgeable.
04/18/2022
bbb
Very friendly and professional. Im happy with our new furnace and nest, too.
04/16/2022
bbb
They always are on time when they say they'll be. They're courteous, professional and get the job done 👍 I'd use them again and again!
04/15/2022
On time. Great service guy. Diagnosed issue and took me thru step by step as to what they would be doing. Very friendly.
04/15/2022
bbb
Our AC was serviced recently for the warmer days to come. ARS came and did a fantastic job going thru it and checking it out and cleaning the unit outside. Very professional and courteous. Rich
04/15/2022
bbb
The call was for a furnace that had quit working. It the 50's so it wasn't critical but they were here the next day and I have to say, it was the most professional servicemen and experience I have had with HVAC work. Resolved less than an hour and didn't break my bank.
04/14/2022
bbb
Very thorough and professional work. No complaints here, and I would highly recommend them to those with heating and cooling needs.
04/14/2022
bbb
Both Technicians were polite, friendly and knowledgeable. **** did a great job explaining everything to us on how our new water heater and softner works. I will be calling back for any plumbing needs.
04/13/2022
bbb
**** was excellent today, he helped me identify a solution and was extremely courteous.
04/12/2022
bbb
On time, **** was polite, professional and cleaned up area before leaving Reviewed all payment options with me very clear. I would definitely recommend to anyone needing hot water heater repair or replacement done.
04/11/2022
bbb
I called around 9a and there was a tech arrived at my home by 3p. The technician was knowledgeable, explained the drain issues, repaired the issues, and didn't seek to upsale me on things I didn't need. 10/10. I'll definitely give them a call in the future or any other issues I may experience.
04/08/2022
On time, clean and thorough job, would definitely recommend to anyone.
04/07/2022
bbb
Very polite and thorough in his inspection and repair. Thanks
04/06/2022
bbb
Had water heater flush for lime buildup and replaced pressure tank. The next day I noticed low hot water pressure called out ******** utilities to check they verified pressure was fine coming in so called ARS back out. They replaced lines going into and out of water heater finding plugged line. Everything has been good since after a hassle they shouldve verified before leaving first time. On positive note the tech ***** was determined to find and fix problem late on a Friday. They didnt charge for additional work on lines which I really appreciated. Im giving a positive review accordingly.
04/06/2022
bbb
Very competent and professional technician! Enjoyed meeting him and would welcome him back.
04/06/2022
bbb
Very pleasant service technician who explained everything he was doing as well as advised on things to help prolong the life of our system. Appreciate that type of service call.
04/06/2022
bbb
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