McCarthy Services Reviews (Page 1)
Needed my water heater replaced as it started leaking and was 11 years old anyway. Put in my information through the Lowe’s web site on a Wednesday evening and a McCarthy’s rep called me within an hour. Their technician came out the next afternoon, right at the beginning of the arrival window. He was very professional and knowledgeable and was able to find the parts I needed that day (he wasn’t sure he’d be able to). He came back that afternoon and replaced the heater. I thought I needed another look the next morning when my shower pressure was low, but I figured out it was the shower head and nothing to do with the installation of the heater. He was still willing to come back and take a look though. Very happy with my service.
08/13/2021
Got the job done same day
08/10/2021
Start to finish every single person helping to replace our heating/AC unit did their job and did it well. It’s been a long time since I have had such a seamless experience. Professional, efficient, knowledgeable, helpful, friendly and on time - this group exceeded all my expectations!
06/28/2021
Guido did a great job repairing the shoddy job Michael and Sons did on our outside faucets. I would recommend him and McCarthy to all. We have used them for year, ever since Michael and Sons gave us the shaft.
06/28/2021
McCarthy Services was able to install a new heat pump within two days of our order! Then, the installation team (Jeremy Neal and Thomas Dillman) was top-notch. Their attention to detail was superb. For instance, they created a metal flange on site to connect the new air handling unit to our existing ductwork, and they made a new damper for one branch of the ductwork. I highly recommend these guys!
06/08/2021
We’ve had a service contract with McCarthy for years. We had an AC glitch yesterday and they sent a tech out on a Sunday. We were most appreciative. Their technicians always explain everything and are friendly and professional.
Highly recommend!
06/07/2021
I have been having reoccurring problems with my HVAC...but FINALLY I found Toan Phan at McCarthy. He kept at it until the problem was found. It took way more time than HQ had allotted, but his professionalism and commitment kept him going! What a great service provider. I'll use McCarthy again just for "Tony" -- thank you so much!!!
05/20/2021
My initial call was responded to very quickly, James came out both the evening of my call and the next morning to access my unit. Jeremy and Tom diligently and professionally worked at my home a few days later. They were very knowledgeable and answered all of my questions thoroughly. I felt that all 3 gentlemen were honest and hard working, took all the necessary safety precautions, and left everything tidy when they left. I appreciate their work and highly recommend this company!
05/05/2021
As an employee, excellent company to work for. Professional team leadership and great atmosphere. Each day brings its own unique excitement. Detail oriented management and colleagues that care.
05/04/2021
Rafael was quick, kind and had great customer service!
05/01/2021
We had a whole new HVAC system and gas water heater installed. The installation team members were Jeremy, Tom and Tyrone from McCarthy Services. They were excellent and exceptionally knowledgeable in the system installation process. They showed up on time, were courteous, and professional. They took the time to explain things I had questions about and completed the job in one day. In addition they thoroughly tested everything and explained the new system and thermostat to me before they left.
04/29/2021
They came on time and with a professional service crew. They stayed late until the job was done. Great work!
04/27/2021
I’m satisfied with their service
04/24/2021
I’ve used McCarthy for all HVAC inspections over the past 3 years. Great customer service & professional advice. Today Henry did our air conditioning inspection & cleaning. Very professional & polite, explained everything and provided quality recommendations.
04/23/2021
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Great on inspection basis. Not pushy for anything, more but educated on potential future issues with the system.
04/16/2021
Always professional, dependable, and good service at a reasonable price! Rafael - the technician was very informative.
04/13/2021
We discovered McCarthy through Home Depot in Falls Church. They served as a subcontractor for Home Depot’s HVAC installation. The service was so great we hired them to replace a 15 year old water heater. Randall is an outstanding plumber. He is meticulous and very professional. Many thanks for his hard work and dedicated service.
04/09/2021
