ARS/Rescue Rooter Of Nashville Reviews (Page 2)
Checked out my new unit before the cold comes. Was real quick and thorough.
11/18/2023
Very Professional, courteous, very informative, didn't rush us, took time to be sure all questions was answered and we were satisfied before leaving.
11/17/2023
Few errors by the schedule folks . But all in all good service ,friendly techs
11/16/2023
Zach was very helpful and took time to explain information on our new unit. He helped ease our minds on questions we have had since the installation. Give this man a raise. He definitely deserves it. Thank you Zach.
11/16/2023
Very efficient and professional good cat.
11/15/2023
Tech was polite professional and careful.
11/15/2023
I've had both good and not so good experiences with ARS. With the not so good, I was always able to get a hold of someone quickly and have the issue addressed asap. Overall, ARS has always been quick to come out for any issue, often on the same or next day, with enough flexibility to work with my busy schedule. Over 4 years of service, most of the technicians we had were okay, but Logan was by far the most helpful! We really appreciated his kindness and expertise when navigating our options.
ARS is a little pricey, and I wish that we had been given more information on the maintenance associated with buying a new unit with an Air Scrubber included, but overall I am happy with the care we have received for both of our home units.
11/14/2023
Technician was friendly and efficient . Part pricing is high compared to other sources, but I should expect that in the service industry. Everything has gone well and will plan on calling them in the future for my service needs.
11/13/2023
Installers were excellent. Took great care of house before and during the installation of the split unit. Pointed out issues that were evident with old unit that were not known. Installation was next day and went flawlessly. The installer took time to ensure i knew how to use Nest thermostat and incorporate it into my home system. Would highly recommend.
11/13/2023
Roger Green was super helpful and got the job done quickly and efficiently.
11/13/2023
Logan the tech knows his work and is very kind and polite
11/11/2023
Billy was on time and was very professional from start to finish. He was courteous throughout and turned off lights & locked all outside doors on all three floors when finished. He explained what maintenance he performed and gave an assessment of the two units. ARS should be proud of him!
11/10/2023
ARS technician, DeShawn Willis, was very helpful and did a fall tune up on my HVAC system. He was very professional.
11/10/2023
Very professional crew that did a quality install job
11/09/2023
ARS / Rescue Rooter installed my Package 4 ton unit April, 27 2020 and signed on for annual maintenance after my free year service. Everyone I have spoke with have been polite and professional. Last night, 8 November 2023, Logan Remley ARS HVAC Technition. Handled the winter service. He was especially helpful in pointing out an issue that we are not sure how long it has been going on and why it needed to be addressed. Logan showed us this fungus and mold that developed in the ductwork. Logan recommended a Air Scrubber Model: A1013P and what it can do to solve the issue and the benefit in the long term.
I can not rate "On Time" HVAC service appointments because that can change depending on the previous scheduled customer. The same goes for "Responsive". But I can say that last summer, we heard a noise coming from the unit and our unit was serviced at that day.
I am going to request Logan be our permanent service technition. ARS for the Clarksville, Pleasant View area is a company I would recommend.
11/09/2023
We use ARS for all our plumbing & HVAC needs. They get to us right away, usually within the same day. They do great work & are very professional. We highly recommend ARS.
11/09/2023
The tech was very curious and polite. Willing to work with me.
11/07/2023
Professional and detailed. Service person was top of the line. I'd use them again and recommend to family and friends.
11/07/2023
Nice, clean technicians replaced our HVAC in a timely manner.
11/06/2023
The employee was very friendly and a hard worker. He takes his job seriously to ensure the work is completed properly.
11/04/2023
Did exceptional work removing and running new water lines throughout the house and installing new water heater updated it up to code
11/02/2023
Good presentation and helpful with giving me the best pricing .
11/02/2023
Brennan was very professional .He worked diligently to fix the problem .Great attitude.
11/01/2023
good knowledge of solution to problem...friendly and knowledge techs...work completed to our satisfaction
11/01/2023
Aaron Croley came in and assessed the situation and explained everything perfectly. He did an excellent job installing our tankless water heater.
11/01/2023
Great guys
10/31/2023
Isaiah had great customer service
08/25/2023
