ARS/Rescue Rooter Pittsburgh Reviews (Page 1)
I have nothing but good things to say about the company!! I received my quote on Monday and on Wednesday the same week my furnace was installed. The technicians showed up on time. The job was performed professionally. Guys were very knowledgeable. All my questions were answered. They cleaned up after the job was done. I highly recommend ARS!!!
10/14/2021
Great professional service. Steve was personable and explained everything he was going to do and after completing the tune up, he explained all that was seen in the furnace. I have used ARS in the past and will continue to do so.
10/06/2021
Excellent friendly service. Very happy I chose them!
09/13/2021
Had a ten year old hot water tank removed and replaced with a Tankless Instant hot water system. The install is awesome. The guys were awesome as well everything is neat and clean. Price was amazing.
09/08/2021
ARS has great customer experience. When you purchase a service agreement from them, they call you to schedule your maintenances. Their technicians are very professional. I highly recommend this company.
08/26/2021
I called at 8 am Monday morning and I had a same day appointment for a window of 10 am-2pm. The technician Steve was awesome. He was very friendly and explained and showed be the issue with my a/c capacitor. He was quick and efficient, and the cost was reasonable for the service. I will definitely use ARS in the future for my HVAC needs.
08/24/2021
Excellent service
08/23/2021
I have been using ARS since I moved into this home in 2018. They are professional, courteous, knowledgeable, and organized. That includes the admin, sales and technicians. I would highly recommend this company to anyone in the Pittsburgh area.
08/19/2021
Cleaned hot water tank sensors
08/10/2021
Our AC stopped to work this morning. We called ARS at 8 AM and technical was here at 9 AM. Job is done at 10 :40AM. Very professional and friendly. I’d highly recommend ARS!
Steve is always very polite and very professional. He takes time to explain everything and asks if you have questions.
08/10/2021
Our AC stopped to work this morning. We called ARS at 8 AM and technical was here at 9 AM. Job is done at 10 :40AM. Very professional and friendly. I’d highly recommend ARS!
Steve is always very polite and very professional. He takes time to explain everything and asks if you have questions.
08/10/2021
Perfect , quick.
08/10/2021
I have nothing but good things to say about ARS. I have been interfacing with both the office staff and the tech team on behalf of my mom since my dad passed away years ago. The office staff is always attentive, friendly, courteous, prompt in returning a call; the tech team is always wonderful - on time, friendly, courteous, informative, patient with any questions. Steve was here today for AC maintenance (late in the year being entirely my fault, the office staff had called several times to make sure we didn’t miss the spring maintenance check we were due) and as I had all these thoughts about ARS again, I thought it was time I should leave a review!
08/06/2021
Overall good value and clean installation. Wiring could have been done a bit better though.
08/04/2021
homeadvisor
They were very nice and did a great job.
They explained and showed me how to work everything. They cleaned up everything when they were done.
07/31/2021
homeadvisor
Called 15 minutes before arriving on time. Very professional and friendly. I’d highly recommend ARS!
07/26/2021
Steve was great! He was very polite, thorough, knowledgeable and efficient! He was also very informative and made sure that I knew and understood the problem and the solution. Many thanks!
07/16/2021
We realized that we were having an issue with our thermostat sensor not registering the correct room temperature causing it to run almost non-stop. Contacted ARS and they had a technician at our home within a couple hours. Steve was extremely friendly and helpful and gave us several options. Installed a new unit...was in and out in roughly 30 minutes.
07/14/2021
All three technicians were very competent and efficient installing the A/C. Salesman was also friendly and knowledgeable.
07/14/2021
Steve did a great job. He was very nice and professional.
07/13/2021
The service man was Steve very professional and polite would highly recommend ARS to everyone.
07/13/2021
We initially contacted ARS to inspect our existing AC. While conducting the exception, the technician noticed that our units were EoL (and also using a no-longer manufactured gas). As this is something we were expecting to replace in the near future we agreed to receive a quote -same day-. Installation occurred less than 10d later and was completed in less than 1d. Everyone was extremely professional, on-time, and personable. We are very happy with the entire process.
07/13/2021
From working with the sales representative to the installers, ARS/Rescue Rooter Pittsburgh provided excellent service. Jonathan, the sales representative, clearly laid out the options and stated the price and advantages of each, but did not push any product, and let us make our own decision without pressure. The installers John and Nikko, did an excellent installation, arrived early, and cleaned up thoroughly. I have been a customer of ARS for A/C and furnace service for nearly 30 years and recommend them highly.
07/13/2021
The 2 installers showed up on time and worked straight through for about 9 hours in 90 degree weather; I never saw them even take a break. They faced 1 problem after another, but prevailed in the end. Workers were clean, masked, quiet, efficient.
The estimator came out the same day I initially inquired about the unit and was efficient, helpful and knowledgeable. She arranged for the installation before Home Depot’s competitor sent out a salesperson.
The unit itself surpasses my expectations. It cools quickly and quietly, not just in the room in which it is situated but in the other rooms on that floor as well.
07/12/2021
Had Steve from ARS come out for a cleaning. He did a great job. 👍
07/09/2021
Steve is always very polite and very professional. He takes time to explain everything and asks if you have questions.
07/09/2021
Very professional employee. Clearly stated all activities performed. Would recommend and will be a return customer.
07/08/2021
Very pleased with every level from start to finish.
07/08/2021
Competent, efficient and pleasant. Rapidly diagnosed and fixed problem
07/01/2021
ARS has been a very dependable and value driven service for our pilfer HVAC system. On time every time and a good value for what they accomplish
06/28/2021
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