ARS/Rescue Rooter Pittsburgh Reviews (Page 1)
Called 15 minutes before arriving on time. Very professional and friendly. I’d highly recommend ARS!
07/26/2021
Steve was great! He was very polite, thorough, knowledgeable and efficient! He was also very informative and made sure that I knew and understood the problem and the solution. Many thanks!
07/16/2021
We realized that we were having an issue with our thermostat sensor not registering the correct room temperature causing it to run almost non-stop. Contacted ARS and they had a technician at our home within a couple hours. Steve was extremely friendly and helpful and gave us several options. Installed a new unit...was in and out in roughly 30 minutes.
07/14/2021
All three technicians were very competent and efficient installing the A/C. Salesman was also friendly and knowledgeable.
07/14/2021
Steve did a great job. He was very nice and professional.
07/13/2021
The service man was Steve very professional and polite would highly recommend ARS to everyone.
07/13/2021
We initially contacted ARS to inspect our existing AC. While conducting the exception, the technician noticed that our units were EoL (and also using a no-longer manufactured gas). As this is something we were expecting to replace in the near future we agreed to receive a quote -same day-. Installation occurred less than 10d later and was completed in less than 1d. Everyone was extremely professional, on-time, and personable. We are very happy with the entire process.
07/13/2021
From working with the sales representative to the installers, ARS/Rescue Rooter Pittsburgh provided excellent service. Jonathan, the sales representative, clearly laid out the options and stated the price and advantages of each, but did not push any product, and let us make our own decision without pressure. The installers John and Nikko, did an excellent installation, arrived early, and cleaned up thoroughly. I have been a customer of ARS for A/C and furnace service for nearly 30 years and recommend them highly.
07/13/2021
The 2 installers showed up on time and worked straight through for about 9 hours in 90 degree weather; I never saw them even take a break. They faced 1 problem after another, but prevailed in the end. Workers were clean, masked, quiet, efficient.
The estimator came out the same day I initially inquired about the unit and was efficient, helpful and knowledgeable. She arranged for the installation before Home Depot’s competitor sent out a salesperson.
The unit itself surpasses my expectations. It cools quickly and quietly, not just in the room in which it is situated but in the other rooms on that floor as well.
07/12/2021
Had Steve from ARS come out for a cleaning. He did a great job. 👍
07/09/2021
Steve is always very polite and very professional. He takes time to explain everything and asks if you have questions.
07/09/2021
Very professional employee. Clearly stated all activities performed. Would recommend and will be a return customer.
07/08/2021
Very pleased with every level from start to finish.
07/08/2021
Competent, efficient and pleasant. Rapidly diagnosed and fixed problem
07/01/2021
ARS has been a very dependable and value driven service for our pilfer HVAC system. On time every time and a good value for what they accomplish
06/28/2021
Very polite and professional. Definitely recommend for service
06/25/2021
We had a technician come to evaluate our very old AC unit. He was very straightforward and knowledgeable. ARS was recommended to us, glad we chose them!
06/23/2021
Tech was on time , very thorough , checked and cleaned everything
06/23/2021
Very quick response time and same day service. Reasonable service price for repair as well.
06/21/2021
Technician did a great job on the repair. The whole process was fast and convenient and now our AC is working great again!
06/15/2021
ARS repaired my old AC unit so we would have AC during the week's time period it took to get a new Carrier AC unit and Air Filter installed. Excellent service and response. The two installers did an excellent job and should be congratulated. Their General Manager Will Lucas was truly responsive and able to work within our budget to provide us the AC and home filter / cleaner we need for the health issues we have. I would recommend them to anyone looking for new products and/or service on older heating and AC units.
06/15/2021
ARS was very professional as well as quick. They installed an entirely new system in about 8 hours and were very courteous and proficient. Highly recommended.
06/08/2021
Appreciated Earl’s professionalism!
06/03/2021
Steve and Aaron from ARS Rescue Rooter were both very helpful and professional. They explained what needed to be done and repaired only what was necessary. ARS is always friendly and accommodating. Greatly appreciated and would highly recommend.
06/01/2021
Reasonable price. Great Service and Installation. Installer were on time and did a great job
Totally happy with product.
05/27/2021
Excellent service
05/27/2021
Jarrod was extremely professional, polite, and knowledgeable. He was thorough and efficient in his assessment and inspection of our AC unit. He came back to do the repairs and was timely and very respectful of our property. Overall, I would highly recommend ARS and would use them again for future services!
05/27/2021
Showed up when they said they would, found the problem and immediately fixed it.
05/26/2021
The service technicians were professional and the work was performed quickly and efficiently.
05/26/2021
The response from the office was exceptional. A person actually answers the phone. I called Monday and had someone here the following morning. Jared was extremely personable and knowledgable. I will definitely use ARS for any future needs.
05/25/2021
Fast appointment and see I’ve tech did a excellent job.
05/25/2021
They were very professional & finished the job without any problems cleaned & took away the old unit
05/24/2021
I had Jarrod as my technician and he was extremely professional, polite and knowledgeable. He gave me options for various types of thermostats and answered all of my questions thoroughly about my AC unit. In addition, the person on the phone who helped me schedule the appointment told me about the $50 off coupon on their website which was very courteous of them. Overall, I would highly recommend ARS and would use them again for future services!
05/24/2021
Awesome service and awesome staff!
05/20/2021
Good price when getting AC maintenance early in the season. The tech is always thorough, courteous and professional and takes time to explain how the system is operating even if nothing else is needed.
05/12/2021
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