ARS/Rescue Rooter Pittsburgh Reviews 3

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ARS/Rescue Rooter Pittsburgh Reviews (Page 3)

ARS provides excellent service, our technician was prompt, friendly, and explained what issues there could be and helped solve a drainage issue. Top notch service!!

09/08/2020

google

Our ARS Tech, Ryan, arrived promptly and diagnosed our AC issue quickly. The repair took less than one hour, and he also took the time to walk us through the diagnosis, and the repairs he performed. He was also honest & open about the current condition of our aged AC unit, and the risk & reward of performing additional repairs on the highly aged unit; however, he did not pressure us into additional repairs while on site. I would recommend ARS for anyone requiring repairs on units similar to our's that are 12+ years old.

09/30/2020

google

Semi annual service... prompt friendly and helpful! Would definitely recommend.

09/16/2020

bbb

Outstanding and knowledgeable service as always from Ryan and ARS.

09/11/2020

google

Ryan Keller our technician was excellent very knowledgeable. I would recommend him and ARS to anyone. We also had Jon Faricellia out to give us an estimate on a new unit. He was very punctual and knowledgeable There wasn't any pressure sales. I also want to acknowledge the operator's at the office they were friendly and kept me updated on our status. ARS is an excellent company.

09/11/2020

google

Outstanding and completely professional. Ryan is very knowledgeable and technically competent in troubleshooting and performing required repairs

09/16/2020

bbb

I requested Mark because he is very nice and knowledgeable. I also purchased an air cleaner which Mark explained so well. Will request him again.

09/15/2020

google

Reliable, thorough annual service plan. No pressure to apply recommended services/ maintenance but they give you a good explanation of pros/cons associated with either choice.

09/23/2020

bbb

They were on time. They kept me up to date on their progress. They also cleaned up when they were done. Very efficient and easy to talk to. I give both of these gentlemen a two thumbs up!

09/17/2020

google

Very professional from scheduling appointment to the technician explaining everything he checked. Provided recommendations that were very useful.

09/18/2020

google

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$89 Furnace Tune-Up*

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*Standard price of tune-up is $109. Price valid for one working system. For gas or heat pump systems only; does not apply to oil fired systems. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2020.

License # HV01783, PA007796

$50 OFF Any Cooling or Heating Repair*

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*$200 minimum purchase. Valid at participating ARS® Network locations. Not valid for third party, new construction or commercial customers, tune-ups, with any other offers, discounts or prior sales. See service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 11/30/2020.

License # HV01783, PA007796

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Reviews for
ARS/Rescue Rooter Pittsburgh

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ARS has been to my home a dozen times since I moved here in 2011. I became acquainted with them because my home came with a home warranty. The first time that I used them was when the A/C Compressor needed to be replaced. Due to the professionalism of their service technician during this job, I had them come on an annual basis to perform maintenance checks on both my A/C and furnace. Every tech. who came was professional, answered all of my questions/concerns, and cleaned up their work areas. I requested that Jarred come this year to perform a maintenance check on my furnace as he had been here the time before that. I liked that Jarred was forthcoming about the positive things about the unit as well as things that were started to decline. At no time did he pressure me to get a new unit. He went so far as to find out the costs of replacements for various things after I asked him to do so. This summer, my central A/C shut down with new loud and not-so-pretty noice--similar to an old car on its last breath. I asked for an estimate on a new HVAC and was scheduled promptly with Nick. As with Jarred, Nick did not apply any pressure and took his time to patiently explore different options and answer all of my questions. And, as usual, I had many. Nick explained financing options to me, and the process went smoothly and quickly. Justin and Jim came today and began the job at 8:30 a.m.--the time that was scheduled. Six and a half (6 1/2) hours later, they were done. Both guys were pleasant, hard-working, neat, patient (with my many questions!!:), and professional. If there was a rating above the 5 stars, ARS would secure that from me. They are, truly, second to none with their services from the communication with the front desk ladies to the final product. You can't go wrong. I am extremely pleased with ARS.

google 11/13/2020

Honest

google 10/30/2020

Awesome service. Technician Aaron was professional ,courteous and friendly. I have been a repeat consumer for ARS services for years and will always recommend them to others. Two thumbs up and 5 stars. Great job Aaron and thank you.

bbb 11/12/2020