CLOSE FORMRescue Rooter/Jack Howk Portland Reviews (Page 2)
Available same day, very prompt
08/26/2023
Rescue Rooter showed up really fast and they were able to fix our issue quickly with w very reasonable price AND they even helped us clean up the water mess.
08/25/2023
Tyson and his team were very professional, easy too work with, and explained everything clearly and in detail. There was a clear process in place to document the cost estimates and services needed, which was helpful when it came time to make an insurance claim.. Their customer service was excellent, and they have efficient follow through.
08/25/2023
Arrived within 2 hrs of my call and within the time window provided. Courteous efficient and thorough! Thank you
08/24/2023
They charged me a nearly $1000 to replace two spigots. That’s a rip off.
08/24/2023
Excellent, knowledgeable, professional, efficient, clean, timely, respectful. These two employees were absolutely the best reps of your company. We can’t thank them enough for their thoroughness and expert service. Thank you 100 times! Russ & Suzy Alexander
08/24/2023
Although the initial costs were high, they returned to provide free warranty services after our line plugged up again. Very highly rated.
08/22/2023
Kesa came out day of and helped us clear the drains. He was kind, professional, very considerate, and efficient. Highly recommend if you need sinks to flow and gross things taken out of the drain. Thank you again!
08/20/2023
We had a good size blockage in our sewer line and Thomas came to help us out as well as another gentleman. They were very professional, polite, and caring of our situation! Thomas helped us find the best value for the service that needed done and was done very promptly! Awesome job guys! We truly appreciate you and your hard work!
08/19/2023
Kesa did a great job with our kitchen drain. Very knowledgeable and professional. He provided lots of great information to prevent our problems from recurring.
08/19/2023
Kesa was friendly, professional and competent. Great job!
08/19/2023
Kesa, the service technician, did a great job. Really, he did a great job. He was on time and cleaned up before he left. The job was completed as promised and the out come was what I needed. I would have him to future jobs for me without hesitation.
08/18/2023
They were able to schedule me for an inspection the same day I called. And the technician was able to come back in a timely manner to quickly and efficiently handle my plumbing problem. I would highly recommend Rescue Rooter for any kind of plumbing problem.
08/17/2023
Technician, Jon, came out same day I called regarding a clogged drain. Quick, professional, and personable. Explained the issue and resolved it. Will reuse this company and recommend to others.
08/16/2023
Kyle did a fantastic job replacing my aging water heater. He was open regarding my options and questions and gave me his honest recommendations based on his broad experience. His workmanship was excellent, taking his time to do it right. Kyle was also very friendly and enjoyable to talk with.
As for the company, very responsive to my request for an evaluation and the communication was excellent. They delivered a robust solution and the overall experience was great. I would recommend Rescue Rooter to anyone in need of plumbing service.
08/16/2023
Atkinson was great. He was very nice and professional. I will definitely bring my business back here.
08/15/2023
Gabe was diligent and exhibited great persistence in clearing the clog from my kitchen sink which also backfilled the other side of the sink with the garbage disposal. It took a few tries to snake the drain, but with Gabe’s help, my sink now drains without any delay and even drains with a whirlpool. Gabe was punctual, professional, and friendly throughout. I would highly recommend!!!
08/15/2023
They came and checked my drain for a reasonable price !
08/14/2023
The person who helped us was a pleasure to work with and extraordinarily helpful. We really appreciate his help and hope quickly he responded.
08/13/2023
Kesa was professional and very good at fixing the problem. I would highly recommend using Rescue Rooter.
08/12/2023
Technician Kesa was great. Communicated well and got the job done quickly. He is definitely an excellent employee. Thank you for a job well done
08/12/2023
Kesa did a very good job
Clean up his mess after he’s done
08/11/2023
I called requesting service and received service same day. Very fast response my technician Steven arrived got the job done quick. Very professional. Thank you. I recommend!!
08/10/2023
Graham was very polite and professional while doing his job!!
08/10/2023
Thomas was very professional and did a great job. I would recommend again.
08/04/2023
Kesa went above and beyond to fix my problem. I very much appreciate his hard work. Thanks so much!
08/03/2023
This was my first time using Rescue Rooter. My mother in law needed a laundry drain cleared and rescue rooter was able to send Thomas out the same day. Thomas arrived on time and was able to clear the drain and get my mother in law's laundry working again. Overall it was a great experience.
08/02/2023
Showed up very quickly. Courteous. Explained things well.
08/02/2023
Above and beyond service, despite the fact that all they did is remove a gross amount of toilet paper from my lines. They stayed in contact once they let me know they were on their way and upon arriving was very patient while I dealt with my dogs didn't take my questions as an affront or me being rude to them. Let me know exactly what they were doing why they were doing it and what the outcome was. Absolutely love their snake camera showing me exactly the state of my pipes and that was at no additional cost. Definitely will recommend them and will definitely be using them again in the future. Also appreciate that they honored the coupon price even though the coupon had expired the day before. Keep up this kind of quality work and you guys are going to find yourselves in control of this industry.
08/01/2023
Walter was FANTASTIC! Walter came quickly, diagnosed the issue, left to purchase a new water heater for us and installed it, all with a huge smile! Thank you Walter!
07/31/2023
Promptly arrived on Sunday and diagnosed the issue. It's happened to be landscaping issue they can't fix the issue however valve was shut and water is saved.
07/30/2023
Kesa was very professional, polite, efficient and upfront about the cost. Highly recommend his services!
07/29/2023
All the staff were very professional & explained what needed to be done when I asked questions.
07/29/2023
A scortching hot day, the only bathroom in the house is upstairs, it got clogged, there was no AC and the homeowners normal plumber was booked until Monday or Tuesday (it's currently Friday).... That will not do.... This could have turned into a horror story bound to be looked back on with laughter, but not today un-fun Satan!!!
Called these guys and they are fantastic! I'm used to dealing with robot receptionists who hate their lives and really should not be hired to answer a line for a business. BUT, the gal who answered was super nice (we shared some laughs), they kept me updated via text and a call when they were on the way, and it was a super quick fix, great conversation and fantastic in person customer service.
Kesa was my technician and he is such a kind human and damn good at his job. I'm always asking questions about how things work so it was informative and also comedic. Give the guy a raise for working in the heat folks!
If I hear anyone needing a plumber, they have my seal of approval after fixing the clogged seal in my loo.
07/29/2023
The good job
07/29/2023
Great communication and looked at all aspects of plumbing at house. awesome workmanship.
07/25/2023
We have been using this company for years! Kesa is an amazing plumber and we don't trust anybody else.
09/30/2021
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