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Rescue Rooter/Jack Howk Portland Reviews, Page 3 of 4

 

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Rescue Rooter/Jack Howk Portland Reviews (Page 3)

Quotation mark. Rescue Rooter helped us clear a blocked sewer of tree roots. The technicians we worked with were friendly, professional, and did their job extremely well. They did a good job explaining what was happening every step of the way, and working with my senior grandmother. I was very impressed. They made sure the job was done right, and completely.

07/27/2023

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Quotation mark. Washing machine wouldn’t drain. Line was clogged. Thomas was very personable and efficient. He took the time to listen as I described the problem. He cleared the blockage and cleaned up and I was completely satisfied.

07/27/2023

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Quotation mark. Wilson is very informative and an excellent plumber. I highly recommend him!

07/27/2023

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Quotation mark. Thomas was great to work with.

07/26/2023

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Quotation mark. Our plumbing technician, Kesi, was on site within an hour after I called in the late afternoon. He was professional and friendly and gave us clear options/ prices to get our clogged plumbing cleared up. No pressure to chose the more expensive option. Hopefully we don't need a plumber anytime soon but I would use them again and request Kesi.

07/26/2023

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Quotation mark. I used them in 21. I just used them again at my daughter's house here in 23. Service is first rate and the people who come are kind and professional. Couldn't ask for a better interaction.

07/25/2023

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Quotation mark. From the first phone call until the resolution of our clogged drain, everyone was a delight to work with.

07/25/2023

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Quotation mark. Kesa did an exceptional job. Very friendly and professional. Would highly recommend. 5 stars!

07/22/2023

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Quotation mark. Had a problem with draining in bathroom sinks. They are connected and the blockage is difficult to reach. 2 other companies had failed to fix the problem. But Kesa the plumber from Rescue Router came and fixed it perfectly. Efficient, friendly, knowledgeable, and fast. Very impressed. Will use them for all my future plumbing needs.

07/22/2023

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Quotation mark. Wilson was very professional and dedicated to doing the best work possible. He also left the job site cleaner than he found it. I would definitely recommend to friends and family.

07/22/2023

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Quotation mark. My experience was very good and the technician was nice and communicated really well.

07/21/2023

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Quotation mark. Kesa came out and was very polite and professional. He discussed my options for clearing a blocked pipe and worked with me to make sure I understood every step of the process and what the warranty covered. My kitchen sink is back in commission again, the work was much appreciated.

07/21/2023

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Quotation mark. Stephanie was great on the phone and Thomas did an amazing job snaking my basement bathroom sink! He was on time, quick and efficient. In and out in less than an hour! THANK YOU!!!!

07/21/2023

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Quotation mark. So satisfied! Our appointment was scheduled right away, for the same day. Wilson, our plumber was absolutely wonderful. He was courteous and friendly, called before his arrival, explained everything, and left the work area sparkling clean! He also helped me decide on a relatively affordable repair plan to fit our limited income!

07/20/2023

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Quotation mark. Knowledgeable, friendly,

07/20/2023

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Quotation mark. Tyson was great; took time to explain everything, and did great work

07/19/2023

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Quotation mark. Tyson was beyond excellent helping me determine what would be best for my needs. He worked hard to remove the tank that had cracked and installed a new tankless system. I am so happy with this new system. I will keep ahold of his contact information and tell all of my customers about the tremendous service, professionalism and great value as well as the immediate availability for service that I received. Thank you so much for helping me through my little disaster!!

07/19/2023

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Quotation mark. Kesa was awesome! Thank you so much for your quick service and professionalism. Top notch!

07/18/2023

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Quotation mark. Wonderful job! In and out quickly, very professional!

07/18/2023

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Quotation mark. Answered all my questions, very personable and neat.

07/18/2023

homeadvisor

Quotation mark. Thomas D was very helpful, informative, and professional. He’s a keeper!

07/15/2023

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Quotation mark. Wilson came by and fixed our sink and I couldn’t be more appreciative. It took a couple tries to get it done but he was persistent with it and fixed it up! I really appreciated how nice and professional he was Aswell.

07/15/2023

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Quotation mark. Kesa was exceptional, very friendly, and resolved our issue fast. We will always use Rescue Rooter!

07/15/2023

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Quotation mark. Our technician, Wilson, was outstanding! He explained our problem thoroughly and did a great job fixing our troubled pipe. The replacement pipe is working and draining well! He explained to us how to maintain and clean our piping system.

07/13/2023

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Quotation mark. So professional & awesome! Highly recommended for sure!

07/12/2023

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Quotation mark. Explained everything in detail was very polite and friendly did quality work explain what they were doing as they did it very professional on a scale of 1 to 10 I would say an 11

07/12/2023

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Quotation mark. Good job

07/11/2023

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Quotation mark. Gabe showed up on time, assessed the situation and listed several options. He used his time efficiently, and was gracious in answering my questions.

07/11/2023

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Quotation mark. Very helpful listened to what was already done. Very kind and efficient.

07/11/2023

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Quotation mark. They were great to work with and solved my problem

07/11/2023

homeadvisor

Quotation mark. The service was a bit pricey but worth every penny

07/10/2023

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Quotation mark. The Technician (Matt) who showed up was a really nice young man and did his job well. Dispatch communication was very good as well. Still dealing with sticker shock on the cost of clearing a drain at nearly $700. Wanting the plumbing fixed and needing to move on I made the decision to pay and proceed but it feels excessive for the process and time involved. Approximately $250. An hour that included drive time.

07/10/2023

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Quotation mark. Like a superhero, he came in and save the day

07/08/2023

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Quotation mark. The best part of my experience was that they got here early. When companies tell me they can be here between 1 and 4 I know they really mean 4:30. I was tickled when they called and said they could be here early. The tech did a great job, got me fixed up, and was a great guy. I would highly recommend this business.

07/07/2023

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Quotation mark. They were professional and on time during our time of be need which for the Fourth of July. Our basement toilet clogged up and backing into the shower, yuck. They did the detailed analysis and had the equipment to do so and helped solve the problem in the interim for us. With family visiting this was a big deal. Thank you and would recommend their service to all

07/06/2023

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Quotation mark. Needed a quick snake in a floor drain. Dispatched a service tech quickly and was good with the communication on the appointment. Walter arrived and I can't compliment his service enough. Friendly and knowledgeable. Absolutely great to work with. Will definitely do business with him again!

07/06/2023

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Quotation mark. On time, professional, good communication, reasonable prices. Thank you for fixing my kitchen sink, John 😁

07/05/2023

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Quotation mark. Emergency in 4th of July!!!! The office was great in their response, Thomas was on site within an hour, and he was very diligent and caring. Listened to all my information before making a plan. I was very pleased with the outcome considering that other places had no one even answering the phone. Thanks again.

07/05/2023

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Quotation mark. We were impressed with how quickly everything got addressed and how quickly they sent a technician to our place .(within 2 hours of calling) Matthew (the tech) was clear about options and what would work best. He was efficient, cleaned up after himself, was professional, and explained everything he was doing and why. He also gave advice so the issue didn't happen again. Even better - he was very kind to our curious cat who came by for a sniff and an ear scratch. I also appreciated not having a "weekend upcharge" for arriving on a Sunday. Edit: called this place for another repair (new garbage disposal) since my prior experience was positive. Glad to say that 2:2 visits yielded good work and positive results. Walter was great, efficient, and all around nice.

01/23/2023

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Special Offers

Save Up to $2,000 On a New Water Heater (Tax Credits)

Homeowner may save up to $2,000 in Federal tax credits on select systems. It is the homeowner's responsibility to consult with tax advisors on eligibility. Valid at participating ARS/Rescue Rooter Network locations. May not be valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Void where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

License # CCB127325, 34-168PB, WA #JACKHHP931N4, WA RESCUR*007Q7

$83 Main Drain Line Cleaning or It's Free!

If we are unable to open your main sewer line drain, you will not pay the cleaning fee. Offer valid for cable of main sewer line up to 100 ft. Proper cleanout access required. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

License # CCB127325, 34-168PB, WA #JACKHHP931N4, WA RESCUR*007Q7

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