CLOSE FORMRescue Rooter/Jack Howk Portland Reviews (Page 3)
Wow. Loved the response time of the Tech. Especially when a competitor left me hanging. Kesa was extremely professional and courteous. He listen to all i had to say and then went to work clearing my clogged sewer line. Definitely going to be calling Rescue Rooter first from now on.
06/18/2021
Aaron was extremely professional and helpful. He was able to solve my drain issue and provide valuable feedback for the future of my drain.
06/18/2021
Except for me missing a day of Work waiting for him to arrive everything else was great professional clean neat explained everything to me will use the service again
06/17/2021
Everything was excellent! Tyson fixed everything, explained everything, was professional and cleaned everything better than it was before. Responded quickly. Arrived early. The quality of the work and the water heater was/ is excellent.
06/16/2021
Excellent service, my only complaint is that they don’t apply coupons listed under their own website unless you ask them to. Would have cost us double if we hadn’t looked. Once noted, technician was very nice about lowering the price though.
06/14/2021
Steve was great, efficient, and hilarious! Thanks!
06/14/2021
Steve did a great job. He was very professional and followed all of the safety protocols. He was able to get the drain unclogged quickly! I just called yesterday and they were able to get me taken care of within 24 hours.
06/13/2021
Rescue Rooter fixed all of our plumbing problems in our house! Wilson was super helpful, nice and very professional! Def. would recommend and would use Rescue Rooter again!
06/11/2021
Woke up to a shower that did not drain at all. Not fun. Called these guys because of the internet deal and was able to make a same-day appointment. Steve was our tech. He was friendly and knowledgeable. He whipped up an estimate and then got right to work. Less than an hour later he had fished out a truly disgusting clump of hair which I promise also belonged to the previous owners because I don’t shed THAT much and we have a thingy that catches hair before it goes down the drain. He was also kind enough to clear a sink drain that would have taken me a long time to do but he did in a matter of minutes. The price was right, Steve was great, and we are happy homeowners with clear bathroom drains.
06/09/2021
Our guy was very nice, very helpful, and got in and got out and got the job done! Very happy with the service we received!
06/08/2021
We had a great experience. He was very friendly and cared that the job was done right. We would recommend this company to anyone that asks.
06/05/2021
Professional and well done. Explains the work clearly. Trustworthy.
06/04/2021
Shae was very helpful and nice. He explained everything in understandable terms. Great guy, and great service.
06/04/2021
Alejandro was very professional and thorough. He answered all my questions and did great work. Am very pleased I used this company.
06/03/2021
Kesa was quick, polite and professional. He got the clog cleared quickly.
06/03/2021
We had a wonderful experience. Our technician (Shay) was incredibly friendly and informative. They communicated when they were going to arrive and did a great job.
06/02/2021
Fast,friendly, on time ,Kesa very nice to talk to. Would call back.
05/30/2021
I needed my kitchen drain sorted out in a hurry! Dispatch estimated that someone would be here between 12 and 4. Alejandro got here at 1. He quickly assessed the situation and recommended a water jet cleaning to get us going again. This turned into a 3 hour odyssey as he solved problems. Ultimately, he got our drain fixed and we are so thankful!!
05/30/2021
The man that came to fix my bathroom was very nice he also gave us some tips of how to prevent a drain again we really appreciate him he did a very good job.
05/29/2021
The tech kept me informed and let me know what was being done every step of the job and was very professional about it.
05/28/2021
Whew where to start. I had the worst clogged drain, washing the dogs in the shower... Not my best idea it seems. Graham came out, assessed it and was able to unclog it after I've been avoiding it for over a week. I worked and worked on it and he, the professional had it done in what seemed like seconds. Highly recommend, ask for Graham. He's quick, professional and funny.
05/27/2021
We were very pleased with the service provided. I believe our service repairman's name was Graham. He was funny professional and speedy. We will definitely call again!
05/27/2021
Very responsive & courteous office staff. They kept me well informed of the technician's arrival times. Our Tech Steve & Lance took care of our drainage problem and were professional & friendly.
05/26/2021
Anton was very helpful and professional! He did everything he was supposed and more. Very happy with his assistance.
05/26/2021
Had a backed up drain pipe. Called rescue rooter and they had someone at my house a few hours later. Steve and Lance were great. Watched for backing up water, talk to me about what they were doing and why. Steve was very knowledgeable and very friendly. Overall the experience was very good
05/26/2021
The guys they sent me were prompt and courteous. They involved both my wife and I in the process of confirming what the problem was and how they would fix it. Very impressed with their work and would use them in the future
GREG ROBINSON
05/25/2021
Bathroom sink drain was clogged deep in the wall and barely draining at all. Steven showed up within 90 minutes of my call, followed full Covid protocol, had the drain working again in a matter of minutes, and left the place very clean. Super satisfied, especially for $88!
05/24/2021
The neighbor called Rescue Rooter to clear out a drain that had stopped working. I interacted with the service person as I had been involved with the problem early on. Kesa tried one solution and when that didn’t work he tried another solution and it was a success. The drain works better than it was working for the last 10 years. I would call him again if I was in need of this service.
05/24/2021
Sunday plumbing issue. Workers were wonderful!! Will use for all plumbing issues. 5 out of 5!!
05/24/2021
My experience with this company was TOP NOTCH. Tyson and Matt will always get referrals from me, they both were professional, friendly, and knowledgeable. I was VERY comfortable with them and I am VERY happy with the work. Call them, you’ll be happy you did!!
05/21/2021
What a pleasure it was.. We were very stressed getting ready to sell our home and then the toilet started to leak right before our open house!! Wilson arrived and saved the day! He was professional, courteous and kind. He observed all COVID health and safety protocols and was super conscious of keeping everything clean. The toilet is fixed and our stress levels are better. I highly recommend Wilson from Rescue Rooter!!
05/21/2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMy experience with this company was TOP NOTCH. Tyson and Matt will always get referrals from me, they both were professional, friendly, and knowledgeable. I was VERY comfortable with them and I am VERY happy with the work. Call them, you’ll be happy you did!!
05/21/2021
We had a great experience from start to finish. The receptionist was great while dealing with me in a panic after hours. They were able to get some out the next morning. Wilson was super friendly, and helpful to answer all my questions. I appreciated his professionalism from start to finish. I will spread the word and only use this company for my plumbing needs in the future. Thank You!
05/21/2021
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