CLOSE FORMRescue Rooter/Jack Howk Portland Reviews (Page 3)
I am very pleased with the service I received. My hot water heater died on a Friday afternoon and I called Rescue Rooter to come out the next day. They arrived early and gave me a quote to replace the heater, the only option available. PPE was worn the whole time. The replacement went well until it was discovered that my new heater was slightly too big to fit in its closet. The problem was solved to my satisfaction with no additional charge.
07/26/2020
Responsive and friendly. Explained everything beforehand and made the experience pleasant. We had a plugged basement drain that is now flowing freely for a reasonable price. Would recommend highly.
07/29/2020
Our new favorite plumber.
08/02/2020
Benjamin was so professional and ensured that I understood all my options. He immediately addressed the larger issue ( and had a specialist come out to provide an quote. Value added service provided that immediately addressed my plumbing issues.
Great Team Delivery here! (dispatch included!)
08/06/2020
I called about 6 different companies and Rescue Rooter was the only company that gave me a "ballpark estimate". (I had two other companies come out to give me a free estimate and they were sky high). This was beneficial to me as I have not needed a plumber in 35 years. Benjamin is the tech who came to my home. Benjamin wore a mask, he was cognizant of distance between us, and put on protective coverings over his shoes. Benjamin displayed excellent customer service skills. Benjamin was thorough, polite, knew what to do and he did it. Explained the process and gave me some tips on how to avoid future problems, and cleaned the area afterwards. I would highly recommend this company and in particular I would ask for Benjamin.
08/13/2020
The personal on the phone were awesome. The gentleman that came to the house did a good job.
08/29/2020
Keza was amazing! Showed up super fast and cleared my drains. Very professional as well. This is my go to company in an emergency situation! I live with a bunch of long-haired hippie kids and all the sinks were backing up.
08/21/2020
Thank you to Benjamin from Rescue Rooter for the great work he did.
08/24/2020
Anton was very slow but effective thank you old man
08/25/2020
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