CLOSE FORMRescue Rooter/Jack Howk Portland Reviews (Page 3)
Rescue Rooter helped us clear a blocked sewer of tree roots. The technicians we worked with were friendly, professional, and did their job extremely well. They did a good job explaining what was happening every step of the way, and working with my senior grandmother. I was very impressed. They made sure the job was done right, and completely.
07/27/2023
Washing machine wouldn’t drain. Line was clogged. Thomas was very personable and efficient. He took the time to listen as I described the problem. He cleared the blockage and cleaned up and I was completely satisfied.
07/27/2023
Wilson is very informative and an excellent plumber. I highly recommend him!
07/27/2023
Thomas was great to work with.
07/26/2023
Our plumbing technician, Kesi, was on site within an hour after I called in the late afternoon. He was professional and friendly and gave us clear options/ prices to get our clogged plumbing cleared up. No pressure to chose the more expensive option. Hopefully we don't need a plumber anytime soon but I would use them again and request Kesi.
07/26/2023
I used them in 21. I just used them again at my daughter's house here in 23. Service is first rate and the people who come are kind and professional. Couldn't ask for a better interaction.
07/25/2023
From the first phone call until the resolution of our clogged drain, everyone was a delight to work with.
07/25/2023
Kesa did an exceptional job. Very friendly and professional. Would highly recommend. 5 stars!
07/22/2023
Had a problem with draining in bathroom sinks. They are connected and the blockage is difficult to reach. 2 other companies had failed to fix the problem. But Kesa the plumber from Rescue Router came and fixed it perfectly. Efficient, friendly, knowledgeable, and fast. Very impressed. Will use them for all my future plumbing needs.
07/22/2023
Wilson was very professional and dedicated to doing the best work possible. He also left the job site cleaner than he found it. I would definitely recommend to friends and family.
07/22/2023
My experience was very good and the technician was nice and communicated really well.
07/21/2023
Kesa came out and was very polite and professional. He discussed my options for clearing a blocked pipe and worked with me to make sure I understood every step of the process and what the warranty covered. My kitchen sink is back in commission again, the work was much appreciated.
07/21/2023
Stephanie was great on the phone and Thomas did an amazing job snaking my basement bathroom sink! He was on time, quick and efficient. In and out in less than an hour! THANK YOU!!!!
07/21/2023
So satisfied! Our appointment was scheduled right away, for the same day. Wilson, our plumber was absolutely wonderful. He was courteous and friendly, called before his arrival, explained everything, and left the work area sparkling clean! He also helped me decide on a relatively affordable repair plan to fit our limited income!
07/20/2023
Knowledgeable, friendly,
07/20/2023
Tyson was great; took time to explain everything, and did great work
07/19/2023
Tyson was beyond excellent helping me determine what would be best for my needs. He worked hard to remove the tank that had cracked and installed a new tankless system. I am so happy with this new system. I will keep ahold of his contact information and tell all of my customers about the tremendous service, professionalism and great value as well as the immediate availability for service that I received. Thank you so much for helping me through my little disaster!!
07/19/2023
Kesa was awesome! Thank you so much for your quick service and professionalism. Top notch!
07/18/2023
Wonderful job! In and out quickly, very professional!
07/18/2023
Answered all my questions, very personable and neat.
07/18/2023
homeadvisor
Thomas D was very helpful, informative, and professional. He’s a keeper!
07/15/2023
Wilson came by and fixed our sink and I couldn’t be more appreciative. It took a couple tries to get it done but he was persistent with it and fixed it up! I really appreciated how nice and professional he was Aswell.
07/15/2023
Kesa was exceptional, very friendly, and resolved our issue fast. We will always use Rescue Rooter!
07/15/2023
Our technician, Wilson, was outstanding! He explained our problem thoroughly and did a great job fixing our troubled pipe. The replacement pipe is working and draining well! He explained to us how to maintain and clean our piping system.
07/13/2023
So professional & awesome! Highly recommended for sure!
07/12/2023
Explained everything in detail was very polite and friendly did quality work explain what they were doing as they did it very professional on a scale of 1 to 10 I would say an 11
07/12/2023
Good job
07/11/2023
Gabe showed up on time, assessed the situation and listed several options. He used his time efficiently, and was gracious in answering my questions.
07/11/2023
Very helpful listened to what was already done. Very kind and efficient.
07/11/2023
They were great to work with and solved my problem
07/11/2023
homeadvisor
The service was a bit pricey but worth every penny
07/10/2023
The Technician (Matt) who showed up was a really nice young man and did his job well. Dispatch communication was very good as well. Still dealing with sticker shock on the cost of clearing a drain at nearly $700. Wanting the plumbing fixed and needing to move on I made the decision to pay and proceed but it feels excessive for the process and time involved. Approximately $250. An hour that included drive time.
07/10/2023
Like a superhero, he came in and save the day
07/08/2023
The best part of my experience was that they got here early. When companies tell me they can be here between 1 and 4 I know they really mean 4:30. I was tickled when they called and said they could be here early. The tech did a great job, got me fixed up, and was a great guy. I would highly recommend this business.
07/07/2023
They were professional and on time during our time of be need which for the Fourth of July. Our basement toilet clogged up and backing into the shower, yuck. They did the detailed analysis and had the equipment to do so and helped solve the problem in the interim for us. With family visiting this was a big deal. Thank you and would recommend their service to all
07/06/2023
Needed a quick snake in a floor drain. Dispatched a service tech quickly and was good with the communication on the appointment. Walter arrived and I can't compliment his service enough. Friendly and knowledgeable. Absolutely great to work with. Will definitely do business with him again!
07/06/2023
On time, professional, good communication, reasonable prices. Thank you for fixing my kitchen sink, John 😁
07/05/2023
Emergency in 4th of July!!!! The office was great in their response, Thomas was on site within an hour, and he was very diligent and caring. Listened to all my information before making a plan. I was very pleased with the outcome considering that other places had no one even answering the phone. Thanks again.
07/05/2023
We were impressed with how quickly everything got addressed and how quickly they sent a technician to our place .(within 2 hours of calling) Matthew (the tech) was clear about options and what would work best. He was efficient, cleaned up after himself, was professional, and explained everything he was doing and why. He also gave advice so the issue didn't happen again. Even better - he was very kind to our curious cat who came by for a sniff and an ear scratch. I also appreciated not having a "weekend upcharge" for arriving on a Sunday.
Edit: called this place for another repair (new garbage disposal) since my prior experience was positive. Glad to say that 2:2 visits yielded good work and positive results. Walter was great, efficient, and all around nice.
01/23/2023
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