CLOSE FORMRighTime Home Services/Rescue Rooter Reviews (Page 3)
The guys arrived on time and did an excellent job clearing both of our clogged toilets.
07/01/2021
I wish to highly commend Nathan, Eric, José, and Joshua for their OUTSTANDING assistance with two (2) projects—re-piping and a drainage system. If any other gentlemen were involved with this project, and they are not recognized here, please forgive me. I sincerely thank them also.
ALL of the named gentlemen were conscientious, professional, polite, respectful, gracious, patient, extremely hardworking, and absolutely wonderful.
You have absolutely WONDERFUL persons working for ARS Rescue Rooter.
If ARS Rescue Rooter has an Employee Recognition Program, please, please, please recognize these gentlemen.
All of the gentlemen went above and beyond the call of duty to assist me with my two (2) projects. Nathan even went to the hardware store twice to obtain a beautiful faucet that fits the sink. He kindly asked José to please install a device to prevent one of the commodes from continually running.
These gentlemen provided absolutely EXCEPTIONAL service.
They worked SO HARD the entire time that they were here. Once all the work was completed, Nathan kindly showed me photographs of all the completed work. He also went out of his way to send me a video of the new system that I requested.
Nathan called to let me know that a gentleman would be out on Tuesday to patch the holes and that the City Inspector would be out on Wednesday to inspect the work.
I cannot thank Nathan, Eric, José, and Joshua enough for their valuable time, expertise, hard work, and absolutely wonderful assistance. Again, I highly commend all of them. Thank you, thank you, one thousand times thank you so very much.
Sincerely,
J.L.
06/29/2021
Great custom service, the person they sent out had a great attitude (Justin). I would definitely refer this service.
06/26/2021
Great Work Kyle
06/26/2021
Jorge and Jose went out of their way while performing a replacement of our gas water heater. The installation presented a number of unusual replacement issues including the supply line for our ice maker on our refrigerator. The guys did a fine job of tackling all the issues and provided an excellent finished product. I was very impressed and pleased with the finished product. I hope that the City of Highland will feel the same as I do when it comes time for the final inspection. Jorge and Jose were very professional, worked well together and were informative with the process they followed during the heater replacement. COVID was on their minds during the installation process as face masks were worn by both and the temperature was anything but conducive to mask wearing. Good job you guys. I would hesitate to recommend your work and work ethics to anyone. It was a long day for this crew because after they finished the replacement of our water heater, they replaced our daughters water heater as well. Our daughter was just as pleased with the work they did at her house as we are. Thanks again for a big job well done. And a warm thank you to Steven as well for his help with our placements too.
Steve + Linda Dondalski and Jennifer too
06/26/2021
Work completed professionally. Obstacles and setbacks due to circumstance were handled professionally. All employees were courteous and thorough with communication. Excellent.
06/19/2021
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Dominic was great. Very knowledgeable, professional and respectful.
06/16/2021
Kyle was fantastic! Knowledgeable and personable. Kyle got to work quickly and eventually found out the issue was from previous work done. Made the repair and everything is flowing again. Kyle was able to troubleshoot the issue even when it was way outside the norm.
Truly appreciate this good man who also happens to be a great plumber.
M
06/13/2021
Jorge did a good job in a professional manner.
06/11/2021
They responded very quickly to my request to install a replacement water heater on the Memorial Day weekend. They showed up when they said they would, and Kyle did a very nice, very professional job on the install.
06/02/2021
All the people I interacted with were most helpful.
06/01/2021
He was great!
05/18/2021
Back in February I had a wonderful experience when my sewer system stopped working on a Saturday. Thankful you all saved the day. Thomas was exceptional and walked me through every step of the process with assurance & professionalism explaining things during each phase of the work. I felt comfortable & grateful to have him lead the job & the crew that helped. Highly recommend.
05/15/2021
Chris Downs was amazing, explained, in detail, what needed to be fixed and worked quickly, with quality on the job he did. I'd certainly use them again!!
05/14/2021
Very professional nice courtesy and very patient with me🤗
05/13/2021
This company came to my rescue and saved the day! The staff and technician David were very quick with responding to my needs. The clear explanations of work being done and courteous behavior made me feel comfortable in their care. Would highly recommend & will call for future needs!
05/11/2021
David identified the location of the clog quickly and had it cleared within a few minutes. He obviously has a lot of experience and knowledge in drain cleaning. I highly recommend David and Rescue Rooter.
05/08/2021
Dogo-O was phenomenal with our service. He answered all of our questions and concerns with professionalism and grace. We highly recommend his services
04/30/2021
The technician David was very informative. He was courteous. And he was respectful.
04/24/2021
The contractor who came out was awesome. He explained everything to me, he was very courteous and polite. His name is David and I was very comfortable in trusting him, he did an awesome job!
04/14/2021
Excellent friendly service and reasonable prices
04/07/2021
Great service
04/07/2021
Efficient, friendly service. Installed toilets, bidet seats, and handheld shower. After installation, everything was cleaned up. Old toilets and boxes were all removed.
04/05/2021
Kyle did and excellent job. Very friendly and new what he was doing.
04/03/2021
Scheduled an appointment for same day service and David showed up ready to work. Solved our issue and was a consummate pro!
04/01/2021
Vincent was a great person to work with, he was very understanding that we old folks live on a budget, and appreciated that he worked with us..also he was rite on time. Very nice gentleman. Thks for sending him..☺
03/31/2021
The service was explained, given options and on time. Thank you!!!
03/29/2021
Both repairman were extremely professional.They were on time, answered every question and left the area clean.
Highly recommend!
03/27/2021
Dom and David did an excellent job and answered all questions that I had about the reason the water heater stopped working and they gave answers to how to properly take care of the water heater so that it’ll last the warranty. Also they showed how to reignite the heat on the water heater Incase I had to reignite it and what to look for if the lights flashed a certain color.
03/24/2021
Professional and proficient but too expensive for the work performed.
03/23/2021
David was prompt to respond and replace my water heater on a Saturday morning. He did a very professional job and was friendly and helpful in the process...Thank you!
03/23/2021
Kyle and Dom were great, professional and courteous
03/23/2021
Arrived promptly and fixed leaking tank connection quickly.
03/21/2021
The ARS/Rescue Rooter technicians (David and Don) completed my annual water heater maintenance. They we exceptionally professional and knowledgeable. They were very courteous and answered my questions with patience, and completed my maintenance in a timely and efficient manner. I very highly recommend this company and the technicians and will continue to use their services.
03/21/2021
The employees were courteous and prompt. They explained everything in detail and kept me updated throughout the entire job. Shout out to Alex, Thomas, Daniel and Curtis.
03/19/2021
Great service with really strong communication.
03/19/2021
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