CLOSE FORMRS Andrews of Tidewater Reviews (Page 3)
The technician was 4 hours late. He did a thorough inspection of everything. Identified some areas that need attention. Overall a good job. They also came out on a weekend which works well with my schedule.
10/29/2023
Chantel was amazing and super nice as well and knowledgeable about hvac systems.
10/28/2023
Diagnostics was conducted on Compressor entire unit. Selected to have new unit installed.
10/28/2023
Very pleasant installer. Very professional. Highly recommend.
10/25/2023
Ahmed was knowledgeable, professional, and courteous
10/25/2023
It was good
10/25/2023
Service was great.
10/24/2023
We scheduled our HVAC for a seasonal tune up and was offered great service. Provided recommendations with no pressure to purchase. The service technician was extremely personable and a joy to be around. Would highly recommend!
10/24/2023
Very good 👍
10/24/2023
Mr.Timmie Greene was fantastic and I thank him for being understanding answering all my many questions. Thank you!
10/24/2023
Vincent was Outstanding. He was very professional, courteous and explained everything to us.
10/20/2023
Did a great job, thorough and respectful young man. Explained everything clearly. On time and professional
10/20/2023
RS Andrews exceeded my expectations. The prices were competitive and the service was top notch. Our technician was Rashawn G. He was highly professional. If you’re in need of HVAC technician, I would highly recommend his services. You will not be disappointed.
10/20/2023
The gentleman was very helpful
10/20/2023
homeadvisor
Didn’t answer door fast enough after tech was hour and a half late, so they left.
10/19/2023
Mr. R. Gilliam provided professional, comprehensive explanation and performance of maintenance tasks and future maintenance requirements of my HVAC system.
10/19/2023
Amazing service and really quick
10/19/2023
Agent was on time, professional, knowledgeable and handled the diagnostic efficiently.
10/18/2023
Great service, knowledgeable and very hospitable. Great job Derrick.
10/16/2023
Valencia was very helpful and answered all of my questions!
10/16/2023
Professional and explained everything thoroughly. Fixed the problem quickly
10/15/2023
Shane was very professional and transparent! Definitely earned a long-term customer/client!
10/14/2023
Arrived on time and performed a quality inspection of our HVAC.
10/13/2023
Vincent came to perform our annual heat inspection and was extremely polite and did a great job.
10/13/2023
I had them come out to repair my A/C. After having a great experience with the tech spending time explaining things and repairing my A/C, I signed up for a HVAC maintenance contract. Finding companies to service anything home repair related in a rural area is very difficult. RS Andrews really goes above and beyond for their customers and I’m so glad I came across them when I was searching for a company when my A/C went out. Their pricing is fair, scheduling is very flexible, and their employees are friendly and very knowledgeable.
10/13/2023
Professional and respectful
07/17/2023
October 2023: A Service Technician came on site to clean and inspect the HVAC system. The head units were switched over to heat and verified all units were working. Good to go for the winter season.
In Oct 2022 the heating portion of the heat pump fail to supply heat. A technician was dispatched to troubleshoot the issue. It was decided to replace the main electronic board which was installed the next day. Unfortunately that did not resolve the issue. After further testing the power board needed to be replaced. Due to supply logistics and backlogged parts it took over 3 months before the part was received but once installed, still no heat. The main board was replaced again along with a couple of temperature sensors which finally fix the heating system and it works great.
The staff never gave up. We were always notified when the tech was heading over and the were very prompt. The technicians were courteous and informative and got it fixed.
03/11/2023
Thank you ... again! 😊
11/28/2022
Thorough inspection of the unit
09/21/2022
Khalif, from R. S. Andrews came out performed seasonal maintenance and checkup on our HVAC system. Additionally, he adjusted dampers and explained the benefits of an air purifier system. He was very professional and courteous. Thanks Khalif and R.S. Andrews!!
06/27/2022
Courteous, kind, and professional. Completed all work as established by guidelines in a timely manner. Very patient in answering me and my wife questions. I highly recommend R.S. Andrews of Tidewater as the place to go for superior workmanship, with everything you expect from a dedicated and reliable company that exceeds your expectations.
05/24/2019
Dylan did scheduled preventive maintenance on my HVAC system today. He went over and above trying to see if my air scrubber was under warranty, and he set up my smart phone so I could operate my thermostat. Thanks Dylan!
10/30/2018
The service tech Christopher W. was great. He performed the maintenance last year. Just like the last time, he was very courteous and knowledgeable. Performed the heating system maintenance quickly and professionally. Always a nice experience with R. S. Andrews! Thanks again!
02/18/2018
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