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RS Andrews of Tidewater Reviews, Page 3 of 4

 

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NOTE: A representative will contact you by phone to confirm your appointment time. The date and time are not guaranteed, but we will make every effort to accommodate your request. Same day appointments not accepted via internet.  For emergency service please call 866-399-2885.  Diagnostic fees or trip fees may apply.

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Why choose us?

RS Andrews of Tidewater Reviews (Page 3)

Quotation mark. The technician was 4 hours late. He did a thorough inspection of everything. Identified some areas that need attention. Overall a good job. They also came out on a weekend which works well with my schedule.

10/29/2023

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Quotation mark. Chantel was amazing and super nice as well and knowledgeable about hvac systems.

10/28/2023

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Quotation mark. Diagnostics was conducted on Compressor entire unit. Selected to have new unit installed.

10/28/2023

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Quotation mark. Very pleasant installer. Very professional. Highly recommend.

10/25/2023

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Quotation mark. Ahmed was knowledgeable, professional, and courteous

10/25/2023

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Quotation mark. It was good

10/25/2023

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Quotation mark. Service was great.

10/24/2023

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Quotation mark. We scheduled our HVAC for a seasonal tune up and was offered great service. Provided recommendations with no pressure to purchase. The service technician was extremely personable and a joy to be around. Would highly recommend!

10/24/2023

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Quotation mark. Very good 👍

10/24/2023

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Quotation mark. Mr.Timmie Greene was fantastic and I thank him for being understanding answering all my many questions. Thank you!

10/24/2023

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Quotation mark. Vincent was Outstanding. He was very professional, courteous and explained everything to us.

10/20/2023

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Quotation mark. Did a great job, thorough and respectful young man. Explained everything clearly. On time and professional

10/20/2023

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Quotation mark. RS Andrews exceeded my expectations. The prices were competitive and the service was top notch. Our technician was Rashawn G. He was highly professional. If you’re in need of HVAC technician, I would highly recommend his services. You will not be disappointed.

10/20/2023

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Quotation mark. The gentleman was very helpful

10/20/2023

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Quotation mark. Didn’t answer door fast enough after tech was hour and a half late, so they left.

10/19/2023

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Quotation mark. Mr. R. Gilliam provided professional, comprehensive explanation and performance of maintenance tasks and future maintenance requirements of my HVAC system.

10/19/2023

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Quotation mark. Amazing service and really quick

10/19/2023

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Quotation mark. Agent was on time, professional, knowledgeable and handled the diagnostic efficiently.

10/18/2023

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Quotation mark. Great service, knowledgeable and very hospitable. Great job Derrick.

10/16/2023

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Quotation mark. Valencia was very helpful and answered all of my questions!

10/16/2023

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Quotation mark. Professional and explained everything thoroughly. Fixed the problem quickly

10/15/2023

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Quotation mark. Shane was very professional and transparent! Definitely earned a long-term customer/client!

10/14/2023

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Quotation mark. Arrived on time and performed a quality inspection of our HVAC.

10/13/2023

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Quotation mark. Vincent came to perform our annual heat inspection and was extremely polite and did a great job.

10/13/2023

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Quotation mark. I had them come out to repair my A/C. After having a great experience with the tech spending time explaining things and repairing my A/C, I signed up for a HVAC maintenance contract. Finding companies to service anything home repair related in a rural area is very difficult. RS Andrews really goes above and beyond for their customers and I’m so glad I came across them when I was searching for a company when my A/C went out. Their pricing is fair, scheduling is very flexible, and their employees are friendly and very knowledgeable.

10/13/2023

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Quotation mark. Professional and respectful

07/17/2023

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Quotation mark. October 2023: A Service Technician came on site to clean and inspect the HVAC system. The head units were switched over to heat and verified all units were working. Good to go for the winter season. In Oct 2022 the heating portion of the heat pump fail to supply heat. A technician was dispatched to troubleshoot the issue. It was decided to replace the main electronic board which was installed the next day. Unfortunately that did not resolve the issue. After further testing the power board needed to be replaced. Due to supply logistics and backlogged parts it took over 3 months before the part was received but once installed, still no heat. The main board was replaced again along with a couple of temperature sensors which finally fix the heating system and it works great. The staff never gave up. We were always notified when the tech was heading over and the were very prompt. The technicians were courteous and informative and got it fixed.

03/11/2023

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Quotation mark. Thank you ... again! 😊

11/28/2022

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Quotation mark. Thorough inspection of the unit

09/21/2022

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Quotation mark. Khalif, from R. S. Andrews came out performed seasonal maintenance and checkup on our HVAC system. Additionally, he adjusted dampers and explained the benefits of an air purifier system. He was very professional and courteous. Thanks Khalif and R.S. Andrews!!

06/27/2022

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Quotation mark. Courteous, kind, and professional. Completed all work as established by guidelines in a timely manner. Very patient in answering me and my wife questions. I highly recommend R.S. Andrews of Tidewater as the place to go for superior workmanship, with everything you expect from a dedicated and reliable company that exceeds your expectations.

05/24/2019

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Quotation mark. Dylan did scheduled preventive maintenance on my HVAC system today. He went over and above trying to see if my air scrubber was under warranty, and he set up my smart phone so I could operate my thermostat. Thanks Dylan!

10/30/2018

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Quotation mark. The service tech Christopher W. was great. He performed the maintenance last year. Just like the last time, he was very courteous and knowledgeable. Performed the heating system maintenance quickly and professionally. Always a nice experience with R. S. Andrews! Thanks again!

02/18/2018

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Special Offers

Save Up to $4,500 on a New HVAC System with our Buy Back Program and available Tax Credits!

Purchase and installation of qualifying HVAC system required. Removal and disposal by Company of pre-existing HVAC system required to receive $1,300 Buy Back credit. Up to $3,200 in Federal tax credits on select systems. Homeowner is responsible to consult with a tax advisor on eligibility. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2023.

License # VA 2705059347A (ELE, PLB, HVA, GFC), NC L.21495, L.30152-02

Save Up to $2,000 On a New Water Heater (Tax Credits)

Homeowner may save up to $2,000 in Federal tax credits on select systems. It is the homeowner's responsibility to consult with tax advisors on eligibility. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited . Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2023.

License # VA 2705059347A (ELE, PLB, HVA, GFC), NC L.21495, L.30152-02

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