ARS/Rescue Rooter San Diego Reviews (Page 1)
Ask for Thomas Brittle. Took care of my faulty pressure relief valve in short order. Did a clean, professional job and what really impressed me was the way he double and triple-checked everything. Nice, personable guy to deal with, too.
05/05/2022
I had Ed as my service man. What a great person to talk to and his many years of experience made the job look easy. He saved me from keeping my neighbors from using their water and that way I could complete installing my toilet. He is a good advisor and will tell you what are good parts and what is garbage. I hope I don t need them for a while but when I do I m gonna make sure I call them immediately.
05/01/2022
homeadvisor
** was just wonderful he explained everything to me and did a great job preparing the leak. I would call them again.
04/23/2022
bbb
Always great service. Jose was awesome.
04/18/2022
There was a leak coming from the ceiling ELISEO came to determine where the leak was coming from he was precise with locating the issue. Kind and professional.
04/15/2022
Victor came out to clear our kitchen drain line. Professional, patient, listened closely to what was going on, fixed the issued and then suggested some changes for the future. I would not hesitate to have him come back if needed again.
02/21/2022
Great place to work.
02/20/2022
I was thoroughly impressed with the knowledge/ experience level. Throughout the entire experience of replacing my Water Pressure Regulator and Water Heater replacement which facilitated resolving multiple problems ( No more water hammers) Eds genuine concern with customer satisfaction was impeccable and I would totally return to ARS for any other service needs "HANDS DOWN". Thank you ARS Rescue Rooter for a job well done!
02/15/2022
Tom came in and fixed a stubborn stopped drain, really knowledgeable and friendly. Hope to not have to need a plumber again soon but will definitely call them if I do.
02/14/2022
Thank you for sending us Miguel ARS!! What a professional. On time, professional, knowledgeable member of the ARS team. Not only did he help us out, he was so patient, kind, and understanding during our rough time because having no water is a nightmare!!
02/10/2022
My wife lost the cap to her cassette toilet. She was emptying into the outside sewerage pipe, and it clogged the sewer to the septic tank. I called ARS and made an appointment for the next morning. A two-hour window was given and the Tech was within that window.
Our technician was Bill. I've read other reviews about him and they all mean 5 stars, myself. ARS/RESCUE ROOTER OF SAN DIEGO. They should be very proud of Bill and what he does for them, and I think they know it.
The drain was done in about an hour. He used a camera to find the blockage, knew what was needed, setup his snake with the proper adapter, cleared the cap that my wife dropped in and even went the extra mile and used the camera again to show that the obstruction was clear to the septic tank.
Thank you Bill, it was a great pleasure to make your acquaintance.
I also have to give a 5 star review of the courtesy I received from Datrice She is a wonderful scheduler, very very polite and understanding. It's hard to find a company like ARS for a very happy experience. Thank you all...
02/08/2022
I have had great experiences every time I call this company. I appreciate that they give free estimates , unlike most plumbing companies. Their plumber, ED, was very professional and friendly. He fixed the issue within a short period of time and checked for other potential pluming issues within my home. A truly great customer service experience!
01/28/2022
Tom was very knowledgeable and very nice. I could tell he was honest and explained everything very well. Thank you for your help Tom. I will request him the next time I need help with plumming.
01/16/2022
Had a problem pop up on Christmas Day! Called ARS the next day and they sent someone out. Enrique was incredibly professional and knowledgeable, explained the options to me, and gave me a good estimate. Because of his great service, I am definitely going back to ARS.
12/27/2021
ARS = THE BEST!
The 1st plumbing company cancelled 30 minutes before they were supposed to be here on 12/23/21 so I had to figure out who to call .
12/23/21 @ 6 PM I called several plumbing companies from searching on Google.
ARS had a plumbing technician here the next morning 12/24/21 yes! Christmas Eve. My kitchen sink was leaking.
Tom C. was pleasant, polite, professional, and extremely sanitary. I can’t thank Tom enough for saving our kitchen before our Christmas Eve family dinner. That’s why ARS (TOM) = THE BEST!
You have a repeat client 100%!
Happy Holidays!
12/24/2021
When Luli arrived, I explained the situation and he immediately called Bill to come out. They quickly diagnosed and then repaired the problem. I was kept informed along the way. I would highly recommend ARS again. Thank you!
11/27/2021
Ed was excellent! He did a wonderful job installing 2 toilets and even left no trace that he'd been there, except for 2 new beautiful toilets. I would definitely recommend them.
11/22/2021
I was very pleased with the response time and professionalism on this service. The technician was very knowledgeable and listened to my explanation of the issue. He finished the work quickly and even put down absorbing sheets to protect the patio concrete!
I really appreciate the great service, thanks.
11/17/2021
Checked my heating unit.
11/04/2021
Ed was friendly, professional and efficient. Great customer service. Very detailed, explained everything he was doing and double checked his work before he left. He fixed my water heater leak and replaced water pressure reducing valve.
11/03/2021
Victor Munuz and Frank Mendoza we’re amazing, kind and professional at all times. I would highly recommend this company because of them. I was skeptical about using a plumber and company I didn’t know. They were honest, effective and pricing was good! Both of these guys deserve a raise- never had such caring people. Over the top in customer service.
10/25/2021
Good service explaining the air conditioning and heating system and part replacement of a capacitor needed
10/08/2021
Eric and his team did HVAC installation for me. He’s very professional, respectful and informative of what he’s doing. I will highly recommend him.
10/07/2021
Erick Lanier, Mike Ashford, Gabe, and Chris DeWitt were the crew that came out to replace my new furnace and AC unit. I can t sau enough hoq professional they were, job site was clean after they were done. What impressed us most was Erick, who took our concerns very seriously and worked hard to address them all. Thank you crew for an A+ service.
10/06/2021
homeadvisor
Ed was a pleasure to have in our home!
10/04/2021
The technician that came was Ken, he was very open and honest. From the start he explained everything very clear and told us the price before starting the job. Ken was a fast but very efficient and left the area clean. I would will use this company again and ask for Ed if all possible.
10/04/2021
Bill and Scott were awesome.
09/29/2021
Replaced the pressure regulating valve… very quickly.
09/28/2021
I had the pleasure of having Mr. Billy as my service professional and let me tell you he is the best I've seen in a long time he met all my needs 😀 patient, kind, considerate, helpful, knowledgeable, professional. I can go on and on about this young man . I thank God he was sent to me . Thank you Billy for giving your best.
09/25/2021
Excellent service. Justin was kind, professional, and speedy.
09/25/2021
homeadvisor
Eric and his group replaced my furnace and the ducts and they were very professional,efficient,knowledgeable,kind and clean..
09/24/2021
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