ARS/Rescue Rooter San Diego Reviews (Page 1)
The employees are always so kind, courteous, and very gracious.
10/01/2023
Good job,thanks again Ledale.
09/30/2023
Bill was great!
09/29/2023
Fast knowledgeable and friendly. Thank you Cody
09/29/2023
Luli seemed super knowledgeable about storm drains. Excited for the next big rain to test out all the clearing out he did.
09/28/2023
My service tech was very knowledgeable and thorough.
09/28/2023
"This company really values their customers" This was my 1st experience calling a plumber...in an emergency! w/in the hour we're at my location. Cody Bart was our 'plumber hero' and told us that he wasn't going to leave w/o a working toilet.....and he didn't. Cody did a thorough job...andvery patient. "Thank you ARS😁 soooo much"
Gutierrez family ❣️
09/28/2023
I was very pleased with the professionalism and courtesy of Miguel, my serviceman. Ask for Miguel. You won’t be disappointed
09/27/2023
Bill was awesome! He communicated with us well to let us know what our plumbing issue was and a way forward. Professional, on time and print with his service. I would use the company services again because of Bill.
09/27/2023
two techs came to the door and solved our plumbing problem within 15 minutes. They were professional and got the job done. they left us with a quote for additional work that Needs to be done to avoid any additional problems. Very nice. Payment was for the price that was quoted on the phone,, no additional costs.
09/26/2023
Cody was awesome!
09/26/2023
Lendale Knox helped us out at our home today. Lendale was incredibly responsive, coming to our home on a weekend and then followed up on an off day. He was super professional, kind, knowledgable and helpful. The situation was a bit stressful and he came in and was able to make us feel comfortable and fixed the issue in a timely manner. We will ALWAYS use Lendale's services for ALL of our plumbing needs!! Highly recommend!
09/25/2023
Cesar was very knowledgeable as to what was needed. Very nice experience and would highly recommend ARS! (and Cesar)
09/24/2023
Fast response and great work. Would definitely use them again.
09/24/2023
Jonathan Mendiola was amazing! I had lots of questions and he answered everything and then some. The fact that Jonathan is an installer and not a salesman made our collaboration that much better! He has the technical background to communicate all options effectively. For those who are getting other quotes for comparison, the only item he missed was to emphasize that ARS/Rescue Rooter hauls away the old water heater, while some other installers do not include this service in their proposals - which could cost homeowners an additional $400-$800.
09/22/2023
We were having plumbing situation and found these guys online from receptionist to technician everybody was nice and polite. The crew arrived on time , assessed the situation and talked over the options. They gave recommendations and estimate and eliminated immediate problem at no additional charge. Thanks so much Marino and Chris!!
09/22/2023
I would recommend Rescue Rooter to anyone in need of plumbing services. My issue was with a clogged drain. Jesus went above and beyond to resolve the issue. Very thankful for his work.
09/21/2023
Jesus was professional, and his mannerisms were very respectful. He took the time to assess the situation and quickly fixed the issue. He was very professional in how he approached the situation. I highly recommend him because he also gave insight on what could have been the issue and showed me what the problem was. I would highly recommend his services.
09/20/2023
Same day service. The person that arrived was nice, friendly, and did his best to fix my problem and explain my options to me.
09/20/2023
Great job by Ed flushing my tankless water heater. He arrived early and finished as stated. Thanks so much. See you next year !
09/19/2023
Great experience from the first call to plumber fixing our issue. Will call you in the future.
09/18/2023
Was alot more money than I was told on the phone. Fillepe did a great job and cleaned it all up. Very quick.
09/17/2023
Highly recommend ARS Rescue Rooter. Cody C was amazing. Called at 10AM and he was here by noon. Thought our sink was done for, within a couple hours he got us back up and running. He was very informative and professional. Good to know we have a plumber we can trust on call when we need him from now on. 5/5.
09/16/2023
Clogged main water line needed to be flushed. Cody diagnosed and handled the issue very well and spent a lot of time with me diagraming the problem and solved it. Well done.
09/16/2023
Did a very good job! On time, respectful, quick.
09/15/2023
They came on time and very polite and I will definitely use them again if necessary
09/14/2023
Jesus was outstanding and absolutely professional.
09/14/2023
Jonathan installed my water heater just as expected; on time and worked great. Very professional. I'd definitely use this company again.
09/13/2023
Jesus was our technician and was on time and very professional and friendly
He fixed the toilet clog by rooting it and it works great
Thanks for the Excellent service
09/07/2023
Lulzim was great! Was able to determine problem right away and inform us what needed to be done. We actually had another company earlier in the day, did not really investigate problem and gave us an extremely high estimate that turns out would not have taken care of the problem.
09/06/2023
Manny showed up right on time to assess our water leak. He was professional and got started on the issue right away. Thank you!
UPDATE: A few days after my positive review though, this company (who charged $100 for the initial assessment, then called all of their business referrals to come and charge $7000 for dry out services and their friendly contractor who started work on our house 5 weeks after the damage occurred), this plumbing company refused to provide a statement of the issue for my insurance company citing that CA law doesn't allow them to do this?? We were able to get the info from another plumbing company and didn't choose to have our repair with this one because they quoted WAY over what others quoted.
No issues with Manny though, he was professional and prompt. I think the issue wasn't with him but the company policy.
07/23/2023
Excellent professional service, Representatives very courteous and efficient at what they do. No shortcuts
03/18/2023
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