ARS/Rescue Rooter Boston Reviews (Page 4)
We had a new hot air furnace and hvac system installed in May. We called today with a small issue. They showed up the same day and went above and beyond. Thanks ARS.
07/10/2023
I want to thank this company for being kind and courteous. I would recommend them to anyone I know. Thanks again.
07/08/2023
I need new system the guy was great I recommend there services
07/07/2023
They were very quick. 2 recommended replacement, replaced the more faulty now
07/07/2023
Evan Phillips was the technician and he is awesome! Very professional and took the time to explain the work and the process. Highly recommend.
07/07/2023
Eric Murphy was the best…
07/04/2023
They were great, showed up earlier than expected and got the task done right! Was more than I expected but was due to age of our tank etc! Thank you.
07/04/2023
We had some central AC problems for this visit. Unfortunately there was some sticker shock to the repair cost. But ARS is always available by phone, they set up fast appointments including same day for emergencies.
Again we got hit hard today (monetarily) but have used ARS several times in the past and they continue to be our go-to for all of our heating and cooling needs.
07/03/2023
Tech was knowledgeable and very courteous. Highly recommend
07/03/2023
Great service all around! Very professional, patient, helpful, and all around great team! Would most definitely recommend m!
07/03/2023
Kyle Belliveau provided a thorough evaluation of my unit's furnace and AC compressor, confirming replacement is needed. He explained everything clearly and answered all of my questions regarding the estimate given and scheduled service efficiently. Once again, I'm glad to have ARS nearby!
07/03/2023
Prompt friendly same day service! Service man was great and took time to show me how to replace the filter!! Will call them again for all things HVAC!!
06/30/2023
Came promptly. Fixed the problem. Very nice and knowledgeable
06/30/2023
They were able to cone the same day I called. The tech was even a few minutes early. He was knowledgeable & helpful. The company made it easy to sign up for a service plan so I will never have the same problem again. Their service plan is helpful, covers all I would want. & helps me save money.
06/29/2023
My central air stopped working right before I was about to leave on vacation in the middle of the summer for 2 weeks. I was able to get a service appointment quickly and before my departure, the technician came over on time, diagnosed the issue on the outdoor unit and fixed it within 5 minutes, and it was far cheaper than I was anticipating (to my immense relief). Other techs may very well have told me that I needed to replace the entire unit, and I would have been none the wiser. I am grateful for the quick, efficient, and affordable service, and now the house is nice and cool again, and the A/C will work when I get home to a mid-July house from my trip. I would highly recommend ARS to anyone.
06/29/2023
Very professional. Would recommend to anyone needing a/c.
06/28/2023
Great people. Very helpful. Reliable
06/28/2023
Repeat customer of ARS they are responsive and professional.
06/28/2023
The service tech was friendly and professional - unfortunately outside of replacement nothing can be done for me at this time. We need R22 coolant and it is hard to come by.
06/28/2023
Austin was our technician and he was great. Polite, explained everything and took the time to speak to my son on the phone as well to answer a few questions.
06/28/2023
Rich and Derek are awesome. My hot water heater/tank blew out and they were able to come out essentially next day to switch it out with a tankless. 10/10 would recommend for quality, speed, and friendliness.
06/27/2023
The tech(Scott) was very professional. Found the problem and fixed issue with my ac unit. Thank you very much
06/27/2023
The Best. Fixed it right away. No let downs.
06/26/2023
Kyle from ARS came out to give a quote. He was really nice, knowledgeable, and honest. He took his time going through everything and did not pressure us into anything.👍🏼
06/23/2023
I needed to do an hvac yearly checkup on a short notice for a reasonable price and ARS accomplished just that. Highly recommend - professional and good price.
06/21/2023
Are did a excellent job on the installation of my heating system.
06/20/2023
I had a new central air unit put in last summer and this was a courtesy call to do a check up. I have used ARS several times. They are always responsive. The people who come are always nice and answer any questions I may have. I feel comfortable using them and recommending them.
06/20/2023
ARS is an amazing Company, we have trusted them for years and today’s service was no different. Thank you again!!
06/16/2023
My technician Charles did a good job and explained everything to me. Good service.
06/16/2023
I’m writing a second review because I wanted to single out John, who called to get my info and give me the estimate. First of all, he called back within ten minutes of my request for service. He was so unbelievably polite and accommodating to the fact that I had no idea what I was dealing with. He walked me through everything I needed to photograph, informed me that, due to some of the work done in my basement by previous owners, the setup of my water heater was no longer to code. He helped me figure out solutions and assured me that everything would be fixed and to code by the time they left. I cannot thank him enough for turning a stressful situation into something positive. John deserves a medal!
In writing my second review, it deleted my first review… so… Derek and Rich came to my house to replace my water heater. They were happy to be there, polite and very professional. The job was done much quicker than originally projected and they even walked around the house to assess and point out any ways to fix or improve some other things I needed done. Thank you Derek and Rich!
06/16/2023
Every thing was fine
06/15/2023
Thank you. Keith was very professional. Job well done .
06/15/2023
The gentleman Mr. Canuto was very professional and attentive, he explained what he was doing. Was on time. I felt very comfortable with the work he did. I will recommend this Company to everyone.
Thank you
06/15/2023
homeadvisor
the service tech was super and effiecent. Tech listened to what I had to say and proceeded appropriately. Told what the cost would be as we went along, no suprizes.
05/11/2022
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