ARS/Rescue Rooter Cleveland Reviews (Page 4)
Justin did a superb job.
04/21/2023
Our technician, Ralph, did an excellent job. I appreciated the quick service and Ralph was very friendly and knowledgeable. I would definitely request him again for our next repair. And we have an old house so that could be soon.
04/15/2023
Installer was friendly an very professional. I am very pleased with the job he did.
04/14/2023
Appreciated them getting a new water heater here today
04/13/2023
The installer was very professional and completed the job with no problems, nice and neat. The new tank and pan looks great. He doubled checked to make sure there were no leaks. Now our water is nice and hot! Thank you
04/12/2023
Jason and Anthony explained every part of the process of cleaning the drain in our front yard in detail. They were thorough, professional and knowledgeable. I wouldn’t hesitate to hire them in the future.
04/07/2023
I could not have asked for a better experience. From me reaching out to having them inspect and even install the new hot water tank was less than 24 hours. both techs were super professional and made sure to explain everything I would need to know. I would gladly use ARS again.
03/30/2023
Great!!
03/29/2023
Jason was very professional installing a new wster heater. He answered all my questions and took time to explain the operation and maintenance. I would highly recommend.
03/27/2023
Good experience with them took only half hour .
03/27/2023
The installer did a great job. He was a very good worker and was very efficient.
03/27/2023
My agent was very nice, prompt, explained what he was doing and cleaned up after. I am a customer for life now.
03/25/2023
Wow! What a professional you sent out to fix my clogged drain. Give that man a raise. Thank again. PS drain is running fine.
03/22/2023
This company was the Lowe's installer. The serviceman was pleasant and efficient. It has been 1 week since the installation, and everything is working perfectly.
03/22/2023
The person giving quote was polite and knowledgeable. The installer was very efficient and professional. He was very polite.
03/20/2023
The plumber was very friendly and kind. Explained the problem he seen an what it would take to fix it. He quoted us a higher price but once he seen it would take less work he was more than willing to bring the price down to a more affordable range for us . He was great to work with.
03/20/2023
Ralph did a wonderful job. He was friendly, professional, and knowledgeable.
03/16/2023
Great service. Knowledgeable.
03/15/2023
Plumber really made an effort to explain the root cause of the problem (how the hot water tank leaked onto the floor of the laundry room).
Additionally, suggested improvements on wash sink re-installation which partially blocked easy access to water tank.
These explanations really helped in saving the costs of searching for additional water leaks in the wall and made wash sink re-installation by owner much easier and neater. Considering how expensive Replacement and Installation of water tank was, these savings were significant.
I will have no reservations about doing business with ARS/Rescue Rooter again.
03/10/2023
We were very pleased with their service. They were professional, quick, and reasonably priced. Will definitely use them in the future if needed.
03/09/2023
What a fantastic company! After having another plumber try to clean the drain and telling me to spend thousands of dollars to dig up my yard, ARS had my drains repaired within 3 hours of calling. Anthony, the field supervisor, and Jason went above and beyond to make sure it was done right. I'll never use another plumber!
03/01/2023
They did well
03/01/2023
24-hour appointment scheduling.
Quick and easy to make or reschedule consultation. Professional service, friendly workers. Quoted correct issues, services, and price before opening any of my lines. Removed sewer blockages (tree roots) in under an hour. No hidden trip or servicing fees, everything included in standard rate. Total expenses on par with expectations per NE Ohio regional average. Guaranteed results for 90 days. Will definitely consult for any future plumbing repairs. Highly recommend.
02/28/2023
The service man was great, pleasant, professional, courteous, and highly recommended for next time
02/28/2023
The technician was very friendly and knowledgeable. He installed my water heater and he even cleaned up after he was done. I would definitely recommend this company.
02/24/2023
Generally a call for plumbing repair brings on a lot of stress and anxiety because you don’t always know how extensive the repair is going to be and how good the repair company is. Chris and John were both very personable and candid with what needed to be done. Reasonably priced and will definitely be using their services for other repairs. Trustworthy service. Thx guys!
02/15/2023
The technician, Ralph was polite, professional, got to the root of the problem and handle it
02/08/2023
homeadvisor
Great experience!
We had Jason install a new water heater. It was a bit complicated and he handled it expertly. He was very
personable and made you feel confident that the job would be done well. My husband did plumbing in the day and admired his work saying how clean and professional it was. The installation was expensive, however, worth it.
02/07/2023
He was very ciurtiys and thoughal
02/07/2023
The office called to let us know the installer was on his way. He was a little later than estimated time but within reason. They had called the day before to confirm.
The installer had a few challenges in draining our old tank based on the age of the tank.. He had to get creative but he was successful and was able to remove the old tank from our home. The new tank looks great. He gave us the information we needed to have for this new tank. He was doing the hauling of the new one in and the old one out in 14 degree weather.
The office called to check on progress and handled the payment paperwork and we immediately had an email receipt. They gave us the discounts they could. Pricing was reasonable.
02/03/2023
Great service! Justin arrived on time & was patient in solving our sewer problem. He went the extra yard to help us. I wouldn't hesitate using this company again!
02/03/2023
Everyone was great. The problem was bigger than we expected to be, needed our whole clean out replaced. John was upfront and honest about everything. And was fair with pricing. Always answers calls and text and any questions we had. Will definitely use them for any plumbing needs and referral friends and family to them.
02/01/2023
Great service thank you
02/01/2023
That's it
01/31/2023
The guy who cleaned the drain did a great job. Was very respectful . The only thing I had an issue with, was his laptop he used to finish the transaction.
I could barely see in it .
01/28/2023
The technician was very professional and knowledgeable. Jason took the time to ensure that the job was done right and went the extra mile to ensure customer satisfaction
01/27/2023
The rep worked very hard & long to clear a difficult drain stoppage.
01/25/2023
Brian was super at his job! Knowledgeable and very thorough. Draining like a champ now. Thank you Brian great job.
01/25/2023
Fast, efficient, knowledgeable service and the Team is great to work with. I will be using this company for all of these types of issues! Thanks ARS!!!
01/25/2023
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