ARS/Rescue Rooter Columbia Reviews (Page 3)
And new outside unit new inside handerlernew water heater from. Attic to my garage,and everything looks great,
08/18/2023
It was a pleasure to talk with Ms. Stephanie who is an outstanding manager and Mr. Chris who is an excellent technician. ARS is lucky to have you guys and I was very impressed to see something so rare in life and that is not one but two knowledgeable, reliable and very professional individuals. They are both passionate about the quality of work they bring and the customer/ families happiness at the same time. They communicate extremely well as a team and it prove vital!!!!
My family can’t thank them enough for a great experience!
08/18/2023
Everyone show professional, friendly, and compared to what installment I received from the company I'm very pleased with how beautiful the installment look Thank you
08/18/2023
Did a great job installing the new metal aquahut and new water heater.
08/17/2023
Courteous, professional and knowledgeable. I have been using ARS for about a year now for routine maintenance on my HVAC system. I would definitely recommend this company to anyone who needs service.
08/17/2023
ARS did an excellent job installing my AC unit. I was pleased with their professionalism and attention to detail. I would recommend them for your heating and air conditioning needs.
I want to add to my review. I was having problems with my newly installed AC unit. My technician(Logan), came out and promised me that he wouldn't leave until my issue was resolved. I tell you the unit was whipping him like a WWF wrestling match. He called a tag team partner (Scott), who stayed with him until after 9pm. There was sweat dropping everywhere. The bottom line is they were true to their word. They got our air cooling and I am a happy client. Thank you guts again.
08/16/2023
Great service very professional water heater install
08/16/2023
Always pleasant to talk to, friendly and knowledgeable. Good company 😁
08/16/2023
Very professional and knowledgeable when he got here. Got our unit fixed very quickly. Only 4 stars because they were extremely busy and u able to make first appointment but came out late to fix it up.
08/15/2023
Fast and friendly service!
08/15/2023
The best thing about this company is the rapid response over the weekend. Not sure if I was going the get the service done on a Sunday!!..But they did! The technician did a great job and had my A/C unit working right away!!…on a Sunday!!.The best part!
08/15/2023
Very professional and punctual. Arrived quickly and diagnosed the problem within 10 minutes.
08/15/2023
Technician was friendly, polite, timely and informative . He gets 5 stars.
08/15/2023
Our technician was great and very understanding. By the time he got here, I was very upset, he was very patient, understanding and knowledgeable about my problem. He made us feel like we were important and he would be sure to get it done tonight! He gave good tips on how to keep it up and clean. He could have told us that we had to wait til tomorrow for the unit to defrosted but he chose to sweat with us and take a few extra min to be sure and allow the unit to thaw!! What a guy. Even after all that, I have a 5 year old, he took a few extra min again to acknowledge my child and have a quick conversation with him, made a huge difference to us. Mr. Dooley, you truly are the best and thank you so much for understanding and having lots of patience with me...
08/14/2023
The representative showed up early and although it was extremely hot, they never stopped until the job was done and our new water heater was installed. We were happy that they ensured we were up to code. 😊
Polite, prompt, professional and price was about what we expected.
Highly recommend ARS!
08/14/2023
Excellent service and very professional. They communicate extremely well!
08/14/2023
Great customer service. Very professional. Got my ac going less than 20 min. Thank you so much
08/13/2023
Great experience. Thank you.
08/13/2023
Both service men were super. Arrived within a reasonable time. Went straight to work and had my new water working in no time
08/12/2023
I have used ARS since I had them install the HVAC system and have been very pleased and impressed with their quality and reliability.
08/11/2023
Excellent company with a very impressive response time. One of my AC systems died I called numerous other AC repair companies they all said it would be 4-5 days before they could come out. ARS came out the same day. They had a very professional and knowledgable tech come out and diagnose the problem on a Friday evening. I chose to replace my entire heating and AC systems due to age and constant break downs every summer. They sent a very knowledgable Rep out Saturday morning to help pick out a system that would work best for my home and gave me a quote that was much more affordable than I expected. By Monday morning they had a excellent team of installers that came out and replaced both of my entire heating and AC systems in about 6-7hours and I was back to normal with my AC blowing nice and cold ever since. I am extremely pleased with the service and quality work and experience I had using ARS and I would highly recommend them to anyone I know that needs any type of heating and AC repair. I couldn’t have dreamed of a more pleasant experience. Job well done ARS
08/11/2023
The Tech Fabrice was very professional and informal. Though he wasn't able to fix the issue he helped me to make an formal decision on how to get the issues repaired.
I will most certainly be using them again in the future. As long as they have great techs like Fabrice 👍🏾 👌🏾
08/09/2023
Quick and professional!
08/09/2023
Devin was very helpful in getting the information needed to replace the thermostat
08/09/2023
ARS technician Mr Tryler did a wonderful job in installing my water heater, he even took the time to explain each step..
08/08/2023
Service man was very knowledgeable and professional, However, he was unable to fix my problem today,. Parts will need to be ordered, and Main duck work/collar work must be done under house!
08/08/2023
Jon was very knowledgeable and friendly. The company was hassle free and fast service. Thanks Jon / ARS!
08/08/2023
Very professional on time, very hospitable most of all affordable .
08/07/2023
Service provider Carl was very knowledgeable, explained everything, answered questions and courteous. Price of $200.00 for a fuse was outrageous.
08/07/2023
When placing a call to this company I received great customer service and satisfaction with the lady that I spoke with about maintenance service for my AC. The technician that came to my home was on time, friendly, professional, thorough and informative with the info he relayed to me about the maintenance he performed on my AC system. The price was fair for the service and he completed everything in a timely manner. Thank You!
08/07/2023
they were amazing down to the last minute working with them. The agent Mathew was understanding and willing to get my issues resolved in 24 hours
08/06/2023
Ebony from the answering service responded to my call and was very pleasant and understanding and professional. Fabrice came to my home within an hour and worked on identifying the problem for my thermostat ( nest) not working properly.. He also is very pleasant and professional and knowledgeable. I had no further problems since yesterday.
08/05/2023
Scott was professional and courteous!
06/10/2022
