ARS/Rescue Rooter Greensboro Reviews, Page 1 of 3
ARS/Rescue Rooter Greensboro Reviews (Page 1)
Excellent
Eric arrived on time and performed the required services. He reported to me the additional parts needed to keep system functioning properly. He was very polite and didn’t force any service on us.
Very professional. Completed job in timely manner. Gave great recommendations but did not try to force any sales. Very good job
Vent Balancing
They came out to address customer concerns after having furnace and heat pump installed.
Steve was very understanding and helpful. Roberto and his team were on time and early...very efficient and did a great job installing everything
Jeffrey was very polite, knowledgeable and helpful.
He showed me a new Pro Service Plan.
ARS totally exceeded our expectations!
We had a local competitor provide us with a quote, and they had nothing good to say about this company; shame on them. They should want to aspire to be a fraction as good as this Company, and Should take a hard look at their unprofessional behavior and what vehicle they showed up to our home in...laughable.
Please feel free to ask me for a recommendation for ARS.
Like this company but the communication is terrible, text messages,calling fla. When you live in NC asking for the person who sent to you negative 0. Being given an appointment Dec.22 and then taken til 26 was a hardship left in cold with a transplant patient was frightening. Then to get no one the phone I have never experienced this with your company. We love ARS have filled out over 30 applications for heat/air and will do again but this needs to be addressed. Thank you Pastor Sharon Turner
The technician was very professional and knowledgeable.
Professional, on time, work is inspected and fair costs.
This is my home. The technician Donny was awesome! He showed me exactly how to use my thermostat. I would love him to come back for all my unit I will definitely request him.
Thank you for getting here as soon as y’all could
Technician was great, clear description of issues and what needed to be done.
Came out Sunday when our thermostat went out. Arrived pretty quick and the charge was very reasonable. The tech was through and professional and did a complete check of the system before he left
The gentleman came out on time, had me explain the problem, he went to trouble shoot, found and fixed the problem in 10 minutes! Very professional and great customer service!
They were on time very professional and answer every question that we had
My technician was extremely patient, knowledgeable, and personable. His expertise was informative and valuable as a first time homeowner. I highly recommend this company.
Tahir was friendly, helpful, and explained everything he looked at. I feel confident our system is running well now.
Heating unit went bad ARS responded professional and in a timely manner explained my options in detail from A-Z
Carlos was very professional and he had heat going in less than an hour. He helped me download the Nest app and explained several things to me that I did not know about my system. I will always ask for Carlos to assist with my heat and cooling system. He is very thorough
The technician showed up on time, was courteous and thorough, and answered all of my questions
Ahmed was a great service technician. Was extremely helpful and knowledgeable. Personally we will be requesting he service our unit when at all possible.
Scheduling was easy and the appointment was scheduled sooner than I had expected. They keep you informed every step of the way. Ahmed, the technician, was on time, professional and courteous.
They came out the same day.
He call and we talked about the noise he said that was normal so we will see thanks l hope 🙂,
Very good service
Jeffrey did an awesome job!
Have had issues with my carrier unit losing refrigerant in the past few years since the installation, but Ars has been working diligently to figure out what is causing this issue.
Had the pleasure of having Jose work on my unit today. found the refrigerant leak. quality business with wonderful employees that know what they are doing.
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