ARS/Rescue Rooter Lafayette Reviews (Page 1)
The Tech (Greg) was very knowledgeable of my system and very thorough with the cleaning and diagnoses. Also very friendly as he worked. In the past years I have not had very good experiences with ARS in scheduling and keeping appointments, along with some of the work. This Tech (Greg) has given me a new respect for ARS and I will be using them again in the future!
Ron Sanders
09/22/2021
I’ve had several techs service my HVAC systems the last couple years and all have been courteous, knowledgeable, and efficient. Today I had Abdul, who was outstanding and a cut above. If I could request him for every service call from now on, I would do it.
09/21/2021
He was very friendly and professional
09/21/2021
Been with you guys for many years. Never had a problem .
09/20/2021
Jeremy was few knowledgeable and extremely helpful.
09/20/2021
Very professional knowledgeable & prompt .
09/20/2021
Techs are very knowledgeable and courteous. They make sure you understand every detail . That don’t even try to sell you something you don’t need but stay with the facts and try to find the best solution for your situation. I would recommend them to everyone
09/16/2021
The tech was very courteous and attempted a few things to help unclog our drains even though he was only here for an estimate. He was very helpful and took time to give suggestions. He also scheduled another free estimate for installing a new vent pipe.
09/12/2021
Jayden and Ben were very professional and polite. They got down to business and completed the installation in record time. They took the time to explain every thing. They cleaned up so well you couldn't tell that Ben and Jayden were even there.
09/09/2021
Jeremy did an amazing job today in doing my furnace tuneup and maintenance on my AC unit. Alex also did a great job flushing out my hot water heater. Both employees showed within the scheduled appointment time and cleaned any messes that they made. Additionally they were very professional!
09/07/2021
Chris and Jameson did a phenomenal job! They were detailed,.took their time and neat.
09/03/2021
ARS/Rescue Rooter Has Good Customer Service... Technician (Thang) was Professional and Knowledgeable in regards to the service & Questions I asked, Thanks!
09/03/2021
My sump pump and emergency back up went out & ARS came to our rescue again, on a Sunday! Installed new sump pump system just in time to avoid the rain and prevent basement flooding. Very fair price, excellent Service Installer in Ian - professional, knowledgeable, quick and total cleanup. Also appreciated he wore shoe covers!
I highly recommend ARS to anyone who needs a plumber and ur help with heating and cooling and sump pump help.
08/31/2021
Very speedy service to get our air running again on a 90°+ day! They got us scheduled next morning, were on time, diagnosed the problem, & made the repairs very quickly!
08/27/2021
I was having issues with my AC. Chad helped maintain my AC and fixed it without any trouble. He was very nice and kind and answered all my questions and concerns. Thank you Chad I appreciate your hard work.
08/25/2021
Ben and Jarod were fantastic! They arrived when they said they would, they got to work right away, and kept at it until the job was. They cleaned up when they were finished and took the time to go over my new HVAC system with me. They went over my new thermostat operation and answered my questions. Super polite and I can’t say enough good things about these two ARS employees! I highly recommend ARS!
08/24/2021
On time and very professional service!
08/23/2021
ARS backed up their work with prompt follow-up and made sure I was totally satisfied. It was a very good experience and I will recommend them to everyone needing HVAC work.
08/23/2021
Greg was my representative. He was very knowledgeable and answered all my questions.
08/23/2021
Ian did a good job
08/20/2021
Curron was so thorough. He explained everything to me and made sure that I understood completely. Although my repair ended up major, it was such a relief to find a compassionate tech that took the time to explain in detail. I appreciate ARS and their staff.
08/19/2021
They finished both jobs very quickly and left no mess. My air conditioner works great and my shower was nice and hot.
Workers were friendly and very considerate.
08/19/2021
Greg came for my yearly AC maintenance and he was awesome! Very friendly and good workmanship. If I have service done again in the future I would ask for Greg.
08/18/2021
I’ve used ARS several times. I’ve been very pleased with their professionalism and communication. They are very knowledgeable.
08/17/2021
Great service! Very informative and made sure I knew what was going on! The service tech (Curran) was very nice and very patient. He made sure the job was done correctly before he left. I know it’s hard to find decent hard working people right now, so I am thankful we made the choice to go with ARS for our drain cleaning!
08/17/2021
ARS handled our lack of air conditioner with very much a professional and confident manner. From start to finish, the tech (Dustin) person, the sales (Jon) person, and the installers were extremely responsive people, confident in their jobs and knowledge of the industry. ARS appears to give their employees the autonomy to serve their customer base in every capacity!
ARS contracted installers were Ben and Jaiden— A wonderful father-son team who installed our new Rheem air conditioning unit. Wd had absolutely no issues, everything worked perfectly. Both men were extremely competent and answered every single question with ease, and intelligence. Best of all the air conditioning in the house was back on track by supper time! They sure did rescue us from our warm house—Thanks ARS!
08/16/2021
Very informative and no pressured sales pitch
08/13/2021
Abdul was great. Performed a very thorough inspection and cleaning of my AC unit.
08/11/2021
Great sales and installation staff. Fair price.
08/11/2021
Jeremy did a great job explaining everything to me.
08/11/2021
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