ARS/Rescue Rooter Lafayette Reviews (Page 1)
Greg was absolutely fantastic as he took the time to explain our system and looked at everything. He answered all our questions and helped us understand a system that we couldn't figure out in the 3 years of owning it. Plus, he was very fun to learn from and he was hilarious as well. Highly recommend him. Very patient and knowledgeable.
01/20/2022
Very pleased with the service
01/19/2022
Absolutely as advertised and promised. Install was timely and they were extremely polite. One of the best and hassle free installs I’ve ever been a part of
01/14/2022
Jeremy did a great job!
01/14/2022
Service was great the guys done a great job from start to finish
01/13/2022
Good communication - arrived on time - careful of my stuff - explained everything well. Excellent service.
01/13/2022
They were supper knowledgeable and walked me through the necessary things I needed to know about my new furnace and air conditioner. How to work my new thermostat. Very friendly father & and son team. Will definitely use them for other things if I need something in the future. Excellent service.
01/11/2022
Ben and Jaiden did an outstanding job installing our new furnace, air conditioning unit, and thermostat. They arrived on time and always gave me status updates since I was in and out of the house while they were performing the install.They even let me know when they were taking their lunch break and returning. They came back a day later to make one minor adjustment to the furnace and were very professional through and through. Ben was also very knowledgeable about using the new Nest thermostat that he programmed for me. I would highly recommend Ben and Jaiden as your install team if you ever need your furnace and air-conditioning system replaced by ARS.
01/11/2022
I had the nicest experience with the sales person. His name is Jonathan Hartley. He allowed me ask as many questions as I needed without becoming aggravated.
My instillation crew was a father and son crew. They have 4 generations of experience in their family. I felt comfortable leaving them in my home while I went to work. And my house was spotless when I came home. Except for my home being warm when I returned, I couldn’t tell they had been there.
The following morning I had some questions regarding my furnace and Chad came to my home immediately to explain how to use my new furnace.
Needless to say, I had a great experience with ARS/Rescue Rooter. I will recommend them to anyone who needs their many services.
01/11/2022
Excellent installers
12/23/2021
I had a very good experience using ARS. Ben and Jaiden were so competent neat and answered any questions I asked also very polite. What more could one ask for. I hope they are highly appreciated because they are very professional and was a pleasure to have them to install both furnace and air conditioner
Carole Smith
12/23/2021
The salesperson was professional, very knowledgeable. The installation team was on time, professional and respectful of our home. Their install itself was so neat and clean, I actually take people down to my basement to show them!
12/18/2021
Curran from the Plainfield location came and helped us unclog our drain from a backed up garbage disposal. He was efficient, friendly and took the time to awnser our questions and walk us through the issue and the process fixing it. I'd recommend this company and Curran to anyone.
12/17/2021
Ben and Jared were very professional and took the time to explain everything to my aging parents. I would recommend them a+ service for sure.
12/17/2021
On time; courteous; patient with questions;
12/14/2021
Greg was very pleasant, courteous, and professional.
12/10/2021
Jeremy was extremely friendly and competent. He explained some DIY service I could do. Should me how to change setting on the in-line ionizer he installed
12/10/2021
homeadvisor
Excellent service and did a great job on the install. The two servicemen we're very professional and personable.
12/07/2021
Great service very friendly and explained everything he was doing and how to do it for ourselves! I would give 5 stars but no one came for our first appointment and was told we would get a call but never did, and on the second appointment he was an hour and a half late.
12/04/2021
These guys were SO polite and professional! Highly recommend!!
12/03/2021
Explained what I needed to have done and spent a sufficient amount of time cleaning my furnace.
12/03/2021
Good communication
12/02/2021
homeadvisor
Addison and Wiyao did an exceptional job. They arrived promptly, were extremely friendly and very knowledgeable. They explained everything about the system and we were extremely satisfied.
12/01/2021
I had ARS heating at my house thanksgiving weekend and the technician Gregory was quick to get to my house and diagnose the problem and ordered the part first thing Tuesday morning was right here to replace the part and had furnace working great 😊 he was very friendly and didn’t give me a bunch of technical stuff spoke to me with knowledge of what he was doing and explained everything he was doing 😊😆 great service and company the only one we would use Thank you so much😊 Gregory Harbrecht technical service at ARS thank you 😊
12/01/2021
He was very professional!
12/01/2021
homeadvisor
Ben and Jared did a excellent job installing the new heating and ac. Have used ARS for a long time. No problems with maintenance. This is the 2nd furnace/ac in over 30 years. Very good service overall.
11/29/2021
Abdul did an excellent servicing of our furnace !
Very professional, worked carefully and rapidly.
We are very pleased with his work !
11/29/2021
Jeremy service tech
examined furnace installation from flipper.
corrected previous installation errors
installed oxidization & explained all work he did to my understanding & repeated any questions i still had. he was very knowledgeable and treated me as a customer with great respect.
he also installed a new filter system that fits furnace correctly & reduces polen particles ect…
Great representative for this company.. will continue to do business with ARS & ask for Jeremy to be my service rep…. Explained everything in common words that i understood…. Thanks for sending Jeremy to my house as the technician….
11/26/2021
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