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ARS/Rescue Rooter Laurel Reviews, Page 1 of 3

 

 

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ARS/Rescue Rooter Laurel Reviews (Page 1)

Quotation mark. AC upgrades.

05/27/2023

google

Quotation mark. Technician was great. He came in diagnosed the problem and told me what need to be fixed. He came prepared and had all the parts with him.

05/25/2023

google

Quotation mark. Punctual and gave good explanations

05/25/2023

google

Quotation mark. We have used ARS For HVAC service, repair and installation for 20 years. Now their tech tells us we need to replace the worn out system we first bought from them 14 years ago.

05/25/2023

google

Quotation mark. Great Technician Mr. Mesfin explained everything he was doing and the reason!

05/24/2023

google

Quotation mark. Needed AC serviced. The technician was polite very well informed and was quick.

05/24/2023

google

Quotation mark. Planning to go to use

05/24/2023

google

Quotation mark. I tried ARS based on the recommendation of a colleague. I am glad I did. I found them to be a professional firm (Katie who took my call, notification and name of the Tech who would be coming about 30 mins before, booties over his shoes, etc.). Mesfin the tech seemed both knowledgeable and courteous. He was thorough and identified a few things that I should consider fixing. I found ARS to be good value for the money.

05/23/2023

google

Quotation mark. Drew arrived on time, followed company policy of putting on the plastic booties even when I said he didn’t have to. He was thorough in his inspection and assessment of my needs. He was very polite and answered all of my questions completely.

05/22/2023

google

Quotation mark. Technician was pleasant, professional, and thorough.

05/20/2023

google

Quotation mark. Diagnosed my AC, unit issues.

05/20/2023

google

Quotation mark. Very thorough and detailed service. Patient and helped me understand every step of the way. Super grateful for exceptional services

05/19/2023

google

Quotation mark. Everyone from customer service to technicians very professional and polite. Dry knowledgeable.

05/19/2023

google

Quotation mark. Customer service 11/10. While the quality of work was not 100% the first time it was done- complete hvac replacement (for $9500 one would expect excellent quality); every time they have been contacted they are professional, prompt, courteous and come right out. Would give 5 stars based off of customer service alone.

05/19/2023

google

Quotation mark. My tec was dean currey he was on time very professional knowledgeable and detailed he took his time to answer all of my questions he gave me very good service 👍 😀 I will recommend to all of my senior family and friends to call ARS

05/19/2023

google

Quotation mark. Professional Service!

05/18/2023

google

Quotation mark. Well done.

05/18/2023

google

Quotation mark. Furnace inspection

05/18/2023

google

Quotation mark. Complimentary maintenance check

05/18/2023

google

Quotation mark. Technician Joseph Payne was very professional. Went above and beyond with service. Highly recommend this company.

05/18/2023

google

Quotation mark. I would recommend this company because they offer a good value compared to other companies. They offer a 10 year parts warranty as well as a 3 year labor warranty. They did a great job installing our AC.

05/17/2023

google

Quotation mark. Great workmanship, professional, awesome price, and super friendly. I enjoyed doing business with ARS from the salesman to the installers.

05/17/2023

google

Quotation mark. This company is the only one I have used for installation and service, this being my second installation. They also replaced a previous thermostat which is still in use. I am pleased with today's installation.

05/16/2023

google

Quotation mark. (Translated by Google) excellent (Original) Exelente

05/13/2023

google

Quotation mark. Joseph was extremely thorough with his assessment of my units. Also very professional and respectful of my home.!

05/13/2023

google

Quotation mark. Great customer service, will wok with your budget, and will quick to correct errors in paperwork. I would recommend them.

05/13/2023

homeadvisor

Quotation mark. Received an assessment of an 21 year old AC and 18 year old furnance. Both will be replaced.

05/12/2023

google

Quotation mark. Update on 05.31.23 - we had Joseph Payne this time around and he was very thorough in his work. Showed me the photos of what he actually did and was upfront with me in terms of repairs. I appreciated his honesty and professionalism. Anteneh was polite & thorough with his work. He showed me how he tested the system to see if the part was necessary or not and I really appreciated that. Definitely will request him the next time we have service done. Thank you!

09/16/2022

google

Quotation mark. Dean is very knowledgeable. Great person.

09/14/2022

google

Quotation mark. Thanks Devin. He was fast and efficient. He explained everything to me, was pleasant and friendly.

01/24/2020

google

Special Offers

Save $50 on any Indoor Air Quality Product

$300 minimum purchase required. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 06/30/2023.

License #: MD HVAC .01-10647, MD Licensed Plumber #21097, WSSC Licensed Master Plumber/Gasfitter PFG-41104, (DC) RM901912

Free (1) Year PRO Service Plan Membership with Any Repair

Customer will receive a complimentary (1) Year Pro Service Plan Membership with any repair over $200. Includes one heat maintenance visit and one air conditioning maintenance visit per year. Additional terms and conditions apply. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 06/30/2023.

License #: MD HVAC .01-10647, MD Licensed Plumber #21097, WSSC Licensed Master Plumber/Gasfitter PFG-41104, (DC) RM901912

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