ARS/Rescue Rooter Laurel Reviews (Page 1)
AC upgrades.
05/27/2023
Technician was great. He came in diagnosed the problem and told me what need to be fixed. He came prepared and had all the parts with him.
05/25/2023
Punctual and gave good explanations
05/25/2023
We have used ARS For HVAC service, repair and installation for 20 years. Now their tech tells us we need to replace the worn out system we first bought from them 14 years ago.
05/25/2023
Great Technician Mr. Mesfin explained everything he was doing and the reason!
05/24/2023
Needed AC serviced. The technician was polite very well informed and was quick.
05/24/2023
Planning to go to use
05/24/2023
I tried ARS based on the recommendation of a colleague. I am glad I did. I found them to be a professional firm (Katie who took my call, notification and name of the Tech who would be coming about 30 mins before, booties over his shoes, etc.). Mesfin the tech seemed both knowledgeable and courteous. He was thorough and identified a few things that I should consider fixing. I found ARS to be good value for the money.
05/23/2023
Drew arrived on time, followed company policy of putting on the plastic booties even when I said he didn’t have to. He was thorough in his inspection and assessment of my needs. He was very polite and answered all of my questions completely.
05/22/2023
Technician was pleasant, professional, and thorough.
05/20/2023
Diagnosed my AC, unit issues.
05/20/2023
Very thorough and detailed service. Patient and helped me understand every step of the way. Super grateful for exceptional services
05/19/2023
Everyone from customer service to technicians very professional and polite. Dry knowledgeable.
05/19/2023
Customer service 11/10. While the quality of work was not 100% the first time it was done- complete hvac replacement (for $9500 one would expect excellent quality); every time they have been contacted they are professional, prompt, courteous and come right out. Would give 5 stars based off of customer service alone.
05/19/2023
My tec was dean currey he was on time very professional knowledgeable and detailed he took his time to answer all of my questions he gave me very good service 👍 😀 I will recommend to all of my senior family and friends to call ARS
05/19/2023
Professional Service!
05/18/2023
Well done.
05/18/2023
Furnace inspection
05/18/2023
Complimentary maintenance check
05/18/2023
Technician Joseph Payne was very professional. Went above and beyond with service. Highly recommend this company.
05/18/2023
I would recommend this company because they offer a good value compared to other companies. They offer a 10 year parts warranty as well as a 3 year labor warranty. They did a great job installing our AC.
05/17/2023
Great workmanship, professional, awesome price, and super friendly. I enjoyed doing business with ARS from the salesman to the installers.
05/17/2023
This company is the only one I have used for installation and service, this being my second installation. They also replaced a previous thermostat which is still in use. I am pleased with today's installation.
05/16/2023
(Translated by Google) excellent
(Original)
Exelente
05/13/2023
Joseph was extremely thorough with his assessment of my units. Also very professional and respectful of my home.!
05/13/2023
Great customer service, will wok with your budget, and will quick to correct errors in paperwork. I would recommend them.
05/13/2023
homeadvisor
Received an assessment of an 21 year old AC and 18 year old furnance. Both will be replaced.
05/12/2023
Update on 05.31.23 - we had Joseph Payne this time around and he was very thorough in his work. Showed me the photos of what he actually did and was upfront with me in terms of repairs. I appreciated his honesty and professionalism.
Anteneh was polite & thorough with his work. He showed me how he tested the system to see if the part was necessary or not and I really appreciated that. Definitely will request him the next time we have service done. Thank you!
09/16/2022
Dean is very knowledgeable. Great person.
09/14/2022
Thanks Devin. He was fast and efficient. He explained everything to me, was pleasant and friendly.
01/24/2020
