ARS/Rescue Rooter Laurel Reviews (Page 1)
service professional arrived on time, explained problem after numerous checks. discussed issues and problems encountered in a way understood by a lay person.he then contacted company with his findings and requested further tests to be conducted.
12/11/2020
My technician Greg Smith was very helpful inspecting my furnace and he provided good recommprovided
12/11/2020
Tomas and ARS did a great job giving us all of our options for our HVAC repair/replacement.
12/11/2020
The technician Paul McElheny camer to my home service my hvac system and install a new thermostat. He did an exceptional job. He was very friendly and polite. He really took good care in providing me with excellent service. He demonstrated to me and explained in detail how to operate as well as to care for my unit. He was great!!!
12/11/2020
Excellent service! Tomas C performed a thorough check of my air conditioning system and explained everything that he had found ...the good, the bad, and the ugly. He was efficient, personable, and very professional.
12/11/2020
I have used ARS in the past and have always found their technicians to be courteous and knowledgeable. Gerald A. arrived on time, promptly determined what the problems were (toilet and bathroom sink problems) and gave me an estimate. He completed the work quickly and efficiently and was very pleasant. I am very pleased with ARS and Gerald A. I highly recommend ARS Rescue Rooter Laurel.
03/29/2021
My A/C tune up was today, May 27,2015. The technician arrived on time as planned. He answered all of my questions thoroughly and gave me helpful information about my system. I would highly recommend this technician. Also ARS customer service is excellent!!!.
12/11/2020
markisthebestirecomendhimandyourcompanythebest without a doult
03/29/2021
We had a Mitsubishi Split Unit and two indoor units installed today by Jose, Marlon and Matt. They did an excellent job. They were all very professional, polite and made sure that the areas they were working in were kept clean. The outside area they had to work in was sopping wet from the overnight rain and the neighbors sump pump dumping water out into the area. They did an awesome job to keep that outside ! We would have these guys to do another job for just anytime and we'd recommend them to others. Thanks fella's !!
03/29/2021
A + Service! I will always use ARS from now on. My Technicia, Joseph M was outstanding. Honest, up front and very personable. I am 100% happy with the service and will use ARS for all my future plumbing and HVAC needs. Thanks ARS and specifically Joe!
12/11/2020
Ray Nial did a good job clearing our bathroom sink clog. He also did a quick inspection of other plumbing facilities, and did recommend the ARS product for use once a year in our drains, which I will probably purchase at another time. Second time I've used ARS, and haven't been disappointed yet. Great job by both Mr. Nial and ARS.
12/11/2020
In these days and times too often customer service is "the pits". I can testify to this based on experiences with employees when going through the fast food drive through line to calling an 800 number for information. I am very pleased to express how satisfied I am with the services provided by David D, an ARS/Rescue Rooter Plumbing Technician. Throughout his visit David was very respectful and professional. David called and arrived when he said he would. He clearly explained and made recommendations on needed repairs. David is a very knowledgeable and conscientious person, and his work reflects it. I am so pleased with the work David did. You may consider me "one happy customer"!
03/29/2021
Tim, Mark, Antwon and Quintin did a great job installing our combi-boiler. They are apparently the only local installers who are skilled at venting through the chimney. They were efficient, courteous, professional, timely -- and went the extra mile for us.
12/11/2020
Joseph came out to check my air conditioning and heat. He was very professional, polite, and explained everything to me clearly. I've trusted ARS for years on my air and heating systems.
03/29/2021
ARS did an awesome job for us! On time, clean and professional work, and a great couple of men to explain how to use the new system. Would highly recommend them to anyone looking for a new HVAC system. Couldnt be more pleased, thank you John and Jamie!
03/29/2021
HVAC Technician Joseph Malloy was courteous, knowledgeable, and explained the situation In very simple terms. Thanks Joseph
03/29/2021
Just had new HVAC system installed - very easy experience & perfect timing! Steve was out today (early!) to make adjustments - he was knowledgeable and efficient. Entire ARS Laurel team has delivered first class service!
03/29/2021
I am very pleased. The service specialist, Mr. Steven Jones, was prompt, courteous, knowledgeable, respected the property,discarded debris left in furnace area.He thoroughly described,explained the work performed &brought attention to future precautions, answering all my questions/concerns. He is an asset to ARS. Thank you
03/29/2021
