ARS/Rescue Rooter Of Nashville Reviews (Page 1)
Terry did great work installing our new kitchen sink and reworking the existing plumbing to accommodate the water filtration system in addition to the much larger fixture. He took the time to make sure everything worked properly and looked great. I will request him again in the future. Thank you!
12/02/2021
great personality
12/01/2021
my experience with them was great. they were one of three companies we had come out to give us an estimate and review the problem and by far were the most comprehensive in their review.
they sat with me for 45 minutes to talk through all of my questions and details about replacing the piping in my entire house. It gave us some good peace of mind and they were able to start the project the very next morning.
12/01/2021
Good
11/30/2021
Very professional will use services again
11/30/2021
Terry was absolutely amazing! He was very friendly, professional and knowledgeable. He provided fast service and high quality work! I’ve already scheduled my next plumbing job with Terry!! Thank you so much!!! See you soon!
11/27/2021
Great service ! Very detailed on the recommendations
11/26/2021
Very professional and always on time..
11/23/2021
Response was fast and the clog was taken care of with no issues. Will use them again should the need arise
11/22/2021
The young lady that came to do maintenance on my unit was kind, courteous, and professional. Her name was Michele. She was also knowledgeable about what needed to be done. The young man who came out to do the work was very nice and professional. I had several questions as the work progressed, and he was patient with me while I tried to understand what he had done. His name was Don.
11/20/2021
homeadvisor
What a pleasant experience. Was just getting AC maintenance, but the tech was prompt, pleasant, and wasn't trying to push extra services on me. Of course they mentioned them, but did not make me uncomfortable. Will call them again next year!
11/19/2021
I recently had ARS replace an old furnace that was overdue, the process was smooth and simple and I felt well taken care of. Each person I dealt with was professional and courteous and seemed very knowledgeable about what was needed. The whole process was complete in about 2 days from a diagnostic to having the replacement installed and working.
11/19/2021
ARS, A team of total professionals. Very friendly staff. Arrived early and completed the job ahead of scheduled. Made sure I knew how to operate my new system before departing. Customer satisfaction is their priority. I highly recommend Mr. Dave Haswell and his team to install and service your HVAC system and provide maintenance to your home or business as needed.
11/19/2021
They were quick to come out the same day, and diagnosed the problem and fixed it in about an hour without having to come back. Very courteous, response, and relable people.
11/18/2021
Very professional and quick, she recommended and then explained everything
11/17/2021
I’ve had great service repairs with my Unit, the only problem is I have a Defective Evaporation Coil, Technician 1GGG stated that needs to be replaced. Other than that it been great services.
11/15/2021
John Reyes was my service technician and he was absolutely amazing. I called for a broken thermostat and no heat on a Saturday and ARS had John out to my house within three hours. When John came, he first found that there was a short in the system causing the heat pump to stop communicating with the thermostat. He fixed that and replaced two blown fuses, and while he was working on that he discovered that my aux heat had melted wires and singed connections. He showed me the problem, explained all of my options which ranged from nothing to replacing the relay/wiring/aux unit panel and gave me a realistic idea of the consequences of each of those choices. I didn’t know anything about heat systems before his visit, so he did a lot of explaining, and that is the main reason why ARS will be my first call in the future. He took the time to walk me through what he was doing and I felt extremely confident that I was making the right choice (or at least a very informed choice).
11/15/2021
If you are need a professional company with experience in servicing your water heaters, ARS is the place. From the agent who answered my call to Terry coming out same day to service our water heater I’m impressed with the professionalism, attention to detail, and ensuring I understood what the next steps as I’m preventative upkeep will be. I am definitely making them my preferred vendor with the properties I oversee.
11/12/2021
These folks came out but never did their job. Go elsewhere and don’t use them. I would not recommend them to anyone for any type of service. Horrible service and communication
11/08/2021
Nick was prompt, thorough and coordinated his work with the installers of our new sink.
11/05/2021
Very professional and thorough. We’ve used other companies before but like ARS the best
11/04/2021
I can't imagine how amazing and wonderful job they did, they are very professional, quick respond,on time appointment and very affordable price. Truely I am tongue tied of how lucky I am having this business and letting everyone to use this ARS/RESCUE ROOTER for every kind of services you needs in your home.
11/03/2021
On time. Friendly technician.
11/03/2021
On time, great service, technician very friendly . Explains everything he checked and reason . Great attitude.
11/03/2021
Great job
11/01/2021
On 10/14/21 Billy from ARS completed a fall tune up to our unit. ARS was running a great special for the service and Billy was awesome!! Billy was thorough and explained the work performed and the diagnosis. Upon on arrival he was friendly, courteous and was ready to get to work. I look forward to doing more business with this company.
10/31/2021
Both Wendell and Keith were professional, extremely knowledgeable, and explained what the issues were and the proposed solutions in terms that a layperson would understand. They also explained the benefits of the proposed solutions. The way this company operates with the quality assurance department gives you confidence that you are getting the best services available.
10/28/2021
Your service tech Glenn did a wonderful job here he's a keeper for you. Would recommend him and your company to others so thanks for the great job.
10/19/2021
Updated review: They are working hard to remedy the problem, so that we have a fully working unit by early next week. I would use them again if the need arose. Thank you for making it right, ARS.
10/19/2021
Rep was nice informative and good.
10/16/2021
