ARS/Rescue Rooter Of Georgia Reviews (Page 1)
Yearly maintenance. They always do a thorough job
05/13/2022
homeadvisor
Mike was awesome 👏🏾 Was able to see and fix problem within 5 min.and very informative.
05/12/2022
Bashir was professional and kept me updated on each process and was very transparent with the work he was doing by showing me pictures on his phone. He earned my business for life. Thanks Bashir.
05/12/2022
homeadvisor
Tech. Are great.
05/12/2022
homeadvisor
First experience with this company. It was a great first impression. Service tech was personable, courteous, polite, friendly, and professional. We had an A/C inspection and tune up. Tech was thorough and gave us a detailed explanation and review of our system. Highly recommend to homeowners.
05/12/2022
homeadvisor
The guy Mike came out to my house to fix the thermostat that was installed and I was very impressed with the knowledge he had about the equipment
05/07/2022
homeadvisor
Wonderful experience from day one with ARS, Denny was polite and straightforward with all the details and pricing for the heat pump that I needed. The installer came out the next day and was very professional as well as efficient and knowledgeable in answering all my questions. He did awesome job 👍 I'm sitting nice and cool for the future summers and warm winters. Thank you all for making it work and making it right!
05/05/2022
Very professional . Gave me a good quote.
05/03/2022
homeadvisor
The service technician (Jeanine) was quite personable. I felt comfortable and pleased with her work. She listened to my concerns about my dog biting the wires on the unit. Jeanine is an asset to the company.
04/30/2022
homeadvisor
Tech was polite informative thorogh
04/28/2022
Technician Jeanine Flores was very friendly & knowledgeable.
04/28/2022
Technician - Mike was very throughly in his founding. He has a good very good sense of humor and dressed well. He found the noise and fixed it in a timely manner. High recommend this technician for HVAC service.
04/27/2022
Charged only for call when problem not completely fixed without replacing unit
04/27/2022
homeadvisor
Mike the Tech was very professional.courteous and polite I will recomend him to anyone who needs a good job done
04/26/2022
homeadvisor
The tech was very knowledgeable.
04/26/2022
homeadvisor
This positive review only pertains to the last tech, Jeananne, who did my regular service maintenance on 4/25/2022. She was thorough with the inspection of my units and gave great feedback. Customer service is the key to success of any business! In the past, ARS has been sorely lacking in customer service, I could write a book about it, but it seems that the company is turning a new page and engaging the customer as I would expect. I hope ARS will continue to hire more techs like Jeananne to ensure they are successful by keeping their current customers and also having them recommend the company to friends and relatives.
04/25/2022
homeadvisor
Michael was on time, courteous with a good sense of humor. Very professional, answering all of my questions. Also neat in appearance. Will request him going forward, as we have established a good repoire.
04/22/2022
Our technician was very nice, explained everything and fixed our Nest that was loose.
04/21/2022
homeadvisor
Mike, my service tech was a cut above. Extremely knowledgeable, personable and thorough in work approach. He completed the repair in a very timely manner and made us feel completely comfortable with the results.
04/21/2022
homeadvisor
Serviceman was professional and gave answers to questions asked. Very courteous. His name was Mike young man very knowledgeable.
04/18/2022
Good technician, very courteous
04/15/2022
homeadvisor
I received excellent customer service
04/15/2022
homeadvisor
I had a great experience with the sales person he was very genuine, sincere and honest. They installed a new AC unit and a new furnace. The installer was very professional and polite. He did a great job. I would highly recommend them
04/14/2022
homeadvisor
Nick was the best! Very knowledgeable and explained it well.
04/14/2022
homeadvisor
I am very pleased with the the maintenance service on my AC unit provided by Mike Sharpe. He noticed that my Surge protector was not working. Not so happy about having to purchase a new one so soon after its installation. Puzzled that they don't have a switch so that they can be turned back on. Mike was customer focused, knowledgeable and professional.
04/13/2022
homeadvisor
Professional, prompt and knowledgeable
04/11/2022
homeadvisor
I had to have service five times before Tyler came and fixed the problem. Tech Michael came the sixth time to make sure it was still working. Scott McCrary (quality assurance manager) made sure the service was fixed to my satisfaction.
04/07/2022
homeadvisor
nope, nope, nope... had a system installed July 2016 and I've had nothing but problems... they even charged me $25 to change my air filter, I had next to the system and never asked them to change... they were there to fix the heat... $400 and an electrician later... the panel wasn't properly installed. Another time they charged me $500 to get AC working bc the refrigerant leaked out and was told "sometimes a new system will leak".... I'm trying to work with them to fix a current pressure issue... my system wasn't registered with Lennox to cover the part - their fault and I don't have the money to keep pouring into the system and ARS. There's more, but I don't have the time to put it all on here.
04/06/2022
The man that came here was very knowledgeable about this unit and was very. Nice!!! I will ask for him to come again for
repairs. Bradley Hinton was the best person to buy the unit from, he worked with me on all aspects of the sale, installation, financing ,
Great guy. He will definitely be 5he one I go to with, ARS heat&air!!
04/06/2022
Excellent work and professional
04/06/2022
homeadvisor
Nicholas was a very knowledgeable and professional. He was the best technician
04/05/2022
Mike Sharpe was very professional and knowledgeable and completed the work timely
04/04/2022
homeadvisor
Explained everything that needed to be done, to my understanding.
04/02/2022
