ARS/Rescue Rooter Manassas Reviews (Page 2)
Excellent customer service. Thanks.
10/30/2021
Very professional services!
10/29/2021
Very detailed explanation on condition of my system and suggested remedy.
10/26/2021
Good quality and good options for HVAC install and financing. Price is a bit high though
10/22/2021
homeadvisor
Bernard was very pleasant and respectful of my home when he came out to check my furnace. He’s very knowledgeable of the system and he let me know what I needed to do to get it fixed. He kept me laughing along the way! I recommend him and ARS Rescue Rooter!
10/20/2021
Good and fast service.
10/18/2021
The technician arrived sooner than I expected. That was a great plus. He quickly diagnosed the problem and promptly fixed it. I asked about installing a Air Scrubber. He had one in his van. I had him install it. Tech was friendly and very knowledgeable. Great work.
10/17/2021
homeadvisor
Alex performed the winter check-up on my heat pump system, found and cleared a stopped up drain and made recommendations to upgrade to the filer system and clean the outside coils.
10/09/2021
Informative visit, technician was very knowledgeable of products and services. Detailed examination of AC system was completed during visit .
10/08/2021
Great price and system installed on our timeline
10/08/2021
homeadvisor
Received excellent service from Alex! Very nice individual. He installed the PMAC and a UV Air Scrubber.
10/05/2021
Professional and courteous service
09/30/2021
Paid for a HVAC maintenance special through Home Depot. The original technician that came only inspected out air conditioning. We had requested hvac inspection. Home Depot and ARS contacted us and sent another technician out. No charge. He was prompt and professional. I appreciate that he did not try to upset me. He just gave me facts. We will be happy to use ARS for our future hvac needs.
09/30/2021
Great service and honest.
09/29/2021
Bernard came by to do a heating tune-up and was very thorough, paid attention to detail, was pleasant to speak with, was on time, and didn't push us to purchase anything additional. It was a very pleasant experience and I would be happy to do business with him again!
09/29/2021
Very professional and punctual service.
09/29/2021
The technician Mr Miller came to our house this morning and informed us about things that we had no knowledge. We really appreciate his work and recommend.
09/28/2021
The technician was on time, nice and friendly and explained all details and he didn’t sounds like sales person at all.
09/27/2021
Professional, nice employees
09/24/2021
Bernard F Miller was the tech that came to assist me. He had a pleasant personality and was easy to talk to. I expressed to him some concerns that I had over certain components of my HVAC. And he gave me good solid advice. All I can say is that all the work I've had done by ARS has been top notch.
09/24/2021
Bernie, who was our technician, was most professional and nice, instilling much confidence in us. I can’t comment on anything else since our only contact with this business was today and we’re still in the process of resolving the issue once and for all, which will require replacement of the AC unit.
09/22/2021
Had a great experience working with ARS to replace my hot water tank with a tankless gas heater. Kenny was outstanding - extremely knowledgeable, professional, and respectful of my home. During his initial visit to quote the project, he was able to pick out the best heater for my home size and upgraded water fixtures (large tub, dual shower heads, etc). He was extremely responsive on his direct line and was very proactive in keeping me informed about the schedule of my project. Kenny then took the time to walk me through everything he had installed and showed me how to use and configure the tankless unit. He also went out of his way to upgrade some lines under my bathroom sink so the quality was consistent with the products he was installing, and identified an issue with my sump pump by ear that I was able to get fixed under my home warranty that I would have otherwise been unaware of. We are so thankful for Kenny and the entire ARS team now that we have a consistent supply of hot water and can finally fill up our spa tub!
09/18/2021
Showed up on time and carefully explained how I can keep my heat pump operating at optimum efficiency.
09/17/2021
On time, tune up done quickly. Fair representation on needed work to be done.
09/16/2021
bbb
Bert Miller was great, and gave me recommendations on how to continue to maintain my HVAC system. He also provided options for professional services if I wanted additional help.
09/10/2021
Bernie did a thorough job explaining the current status of my HVAC and in terms I could understand.
09/10/2021
Bernard was on time, very professional and patient.
Listened through the issue and performed thorough diagnostics and explained me clearly thr issue and plan of action.
Would definitely recommend them for any A/C related issues and maintenance work.
09/09/2021
The repair representative Dakota was outstanding he was very knowledgeable courteous and professional. He ensured that my system was working properly before leaving. With service repair men like Dakota I have nothing to worry about regarding ARS’s service and I will continue going to ARS
Ms. Lopez
09/09/2021
Bernard with ARS did a great job trouble shooting problem with unit. Offered clear and easy to understand explanation as to what was wrong with unit and provided good advice on repairs. Would highly recommend company. A+++
09/09/2021
homeadvisor
