ARS/Rescue Rooter Boston Reviews (Page 2)
ARS Rescue Rooter responded quickly (same day!) and sent Charles who was professional and courteous. I am very pleased with the service and the price!
09/05/2023
Gentlemen that came over were very nice and attentive. Great help and were done in a timely manner!
09/01/2023
Had new furnace and hvac put in. Great work done. Very professional and responsive.
08/29/2023
Best people around, they put you at ease, quick response and high level of professionalism.
08/29/2023
Knowledgeable and very friendly. Hvac system replaced in two days. Great company.
08/27/2023
homeadvisor
Pierre was excellent!
Was able to identify the problem and get the issue fixed.
Highly recommend ARS
08/26/2023
These guys are great honest and trustworthy, they always due super work. I have been doing business with ARS for 10 yrs.
08/26/2023
I am thankful for the professional responsiveness of this ARS team. They advised me on the correct HVAC, A/C and water heater for my home and had them installed & inspected much more quickly than I had anticipated. I would recommend their service to anyone in need of a new gas heating system.
08/23/2023
Always arrive within the time frame given. Workmen are courteous, friendly and respectful. Willing to answer any questions you may have. Very professional.
08/22/2023
They were able to come very soon much sooner than any of the smaller outfits they had a team on the ground in two weeks and another week later it was all fine tuned
08/18/2023
homeadvisor
Great professional job
08/17/2023
Kyle was amazing. Great attention to detail and the ultimate professional. He fixed our AC units and didn't leave until double checking everything. Really impressive, ARS has a great employee
08/14/2023
These were excellent professional and courteous workers and they were very careful and informed me well of everything they were doing. I am very appreciative!
08/11/2023
Straight to the point, and fixed the issue on spot.
Very professional , on-time and more over well experienced techician.
I am really happy and surprised on how fast he got to the root cause of the problem and fixed it.
I do Highly recommend them
08/11/2023
Everyone I dealt with was friendly, professional and courteous. They got the job done and explained everything along the way.
08/10/2023
Fast service, professional technicians
08/10/2023
Technician was informative and very helpful !
08/10/2023
Quick response. Old Water heater broke. Installed a new one the next day.
08/09/2023
The install team was great.
08/09/2023
Bob E. was very helpful and had lots of valuable information. Helped me understand my system better. Thank you very much.
08/09/2023
Quick repair to boiler
08/08/2023
Service technician, Angel, is a very reliable problem solver and effective communicator.He kept me informed on alternative choices to replace HVAC
thermostat. I will ask for Angel for any future service calls.
08/08/2023
homeadvisor
They are really a top notch company:
- they responded immediately to the inquiry
- they sent Brian, an experienced HVAC solutions salesman. He got it . We have a 1951-built house, with these 3.5 round spider leg ducts, heat only. We were told by other companies that those had to be replaced, and the result costed 2.5 x as much! He was the one who figured out if we ran a return duct up to the second floor, we could have A/C up to the second floor.
- we had oil and converted to gas, purchased a new gas-fired unit and new central A/C using the existing ducts
- the installers were top notch, worked non stop and were clean. They did not drag out the project. The communication between Brian and them was complete, they understood the various pieces of the scope.
- we had a small hiccup in the beginning getting the initial work scheduled, but after that the front office was communicative on when folks would be coming out and completing the project. Not just their own workers but also their subs (electricians in our case, we hired plumber separately).
- I m now sitting in central a/c! And no more 15 degree difference walking up to the second floor.
I highly recommend ARS from top to bottom. It s been both a pleasure and a relief having them work for us.
08/08/2023
homeadvisor
My entire experience with ARS was excellent. From the first call through installation this was a very professional experience. My only concern is the water pressure in my kitchen sink it is very light. If there’s a suggestion on how to fix it I would be appreciative. Otherwise an excellent experience.
08/07/2023
My water heater was leaking also about 17 years old but got ARS thru home depot there service was fast and responsive and a decent price the guy I had here Eric was a good guy so thank you ARS
08/04/2023
Very happy with the service; we also had their company install our hot water tank a few years ago. Everyone was great, but going above and beyond should always be recognized. At that, in our case, Angel was stellar and should be commended for exemplary service. Thanks ARS, keep up the good work!!
08/04/2023
The replacement of ac unit went flawlessly and they cleaned up nicely. Will definitely hire again.
08/04/2023
homeadvisor
Lost cooling in minisplits, Ryan was very professional and explained how the lines were compromised due to inferior insulation. Ryan and Sheldon did a great job replacing the lines. Professional, explained all the work, and fix the issue. On time and at the price that was quoted.
08/03/2023
They are really a top notch company:
- they responded immediately to the inquiry
- they sent Brian, an experienced HVAC solutions salesman. He “got it”. We have a 1951-built house, with these 3.5” round “spider leg” ducts, heat only. We were told by other companies that those had to be replaced, and the result costed 2.5 x as much! He was the one who figured out if we ran a return duct up to the second floor, we could have A/C up to the second floor.
- we had oil and converted to gas, purchased a new gas-fired unit and new central A/C using the existing ducts
- the installers were top notch, worked non stop and were clean. They did not drag out the project. The communication between Brian and them was complete, they understood the various pieces of the scope.
- we had a small hiccup in the beginning getting the initial work scheduled, but after that the front office was communicative on when folks would be coming out and completing the project.
- I’m now sitting in central a/c! And no more 15 degree difference walking up to the second floor.
- I highly recommend ARS from top to bottom. It’s been both a pleasure and a relief having them work for us.
08/03/2023
Angel was truly awesome. He came in and diagnosed the issue. He fixed the wiring issue on our unit and we are so grateful for him and his expertise. He had a great attitude and a wealth of knowledge.
Thanks Angel!!
08/01/2023
Twice I've used this company for an aging system. Both times they immediately came and fixed the issue. They have been extremely professional and helpful. I've since signed up with them to do my annual maintenance. Very happy with service. Huge shout out to Aaron, Cody M., Devin, Nate and Jamie. These guys did excellent work installing a new furnace. Knowledgeable, friendly, clean. A+ to each and everyone!! Thank you!!!
04/17/2023
Rich and Derek were professional, respectful to property and thorough. They were on time and finished job quickly.
04/13/2023
After a copious amount of AC issues, I'm happy to report that ARS has finally solved our problem. I received personal attention from the service manager Justin on many occasions to diagnose & remedy the issues at hand; as well as careful & reliable service from Austin, the service technician. I'm grateful to the ARS team for sorting through all the issues inherit in our AC system & working with us continually to get the system back on track.
Many thanks for the hard work!
07/07/2021
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