ARS/Rescue Rooter Illinois Reviews (Page 1)
I had a great experience with ARS. ARS is a good company! I called for a free estimate. They scheduled me and sent me a technician in a week. My technician, Terry, was superb! He took the time to explain everything.Terry is very knowledgeable, professional, and friendly. He listened patiently and guided me to choose the right service. He made it affordable for me so I could get all the things repaired at once. I had a free estimate done with another company. They were asking twice as much as ARS. ARS is reasonable compared to other companies. The day of the service, Terry arrived on time. The length of service was exactly as promised. extremely neat, courteous, very thorough. He made sure I understood how to work the new equipment. He went above and beyond to take care of everything that needed to be repaired. Thank you Terry! You are my technician for life! ARS is blessed to have an honest, hard-working man like Terry.
11/22/2022
We've been a customer of ARS for 2 years. They installed our new HVAC system in the summer of 2020 and the whole experience from the sales staff to the installation was easy and professional
The technicians are knowledgeable, friendly and responsive. We recently hire them for a ductless system for an addition and a garage heater
Carl, Michael and Kris from sales help us making the right choice offering the most budget friendly option.
11/22/2022
Elliott was very knowledgeable, professional and friendly. Highly recommend ARS!
11/22/2022
My flame sensor stopped working and the furnace wasn’t heating properly, and I called and had a tech come out within a few hours to fix it. He also cleaned it and told me about future problems I might have that I should be aware of. I’ve used them before, and they’ve always been great. Highly recommend.
11/22/2022
Nice, efficient workers
11/22/2022
On time, very knowledgeable technician. Technician was very helpful. and extremely nice.
11/21/2022
Changed igniter in furnace
11/21/2022
Expeditious and professional
11/19/2022
Thank you very much! Good professional service !
11/18/2022
Great company and excellent customer service
11/17/2022
The company was able to schedule same day service with a technician. Carlos came to the rescue today. He accessed driveway cleanout. Efficient and effective. He put the snake in 3x to make sure the line was unblocked throughout. He was very pleasant and explained everything he was doing with enthusiasm. I can tell he has a passion for his job. Great guy. I plan to schedule an annual cleaning with the company to keep my lines clear.
11/16/2022
Only problem that wasn't solved was the technition could not replace the humidifier filter because he couldn't get open. So I was left to figure out my self how to get it changed or pay another service who can do it for me. I expected this service would get done through with my 15 dollar a month maintenance membership?
11/16/2022
I have used ARS twice now, and will continue to do so in the future. They were on time, very professional and explained what they were doing every step of the way. Highly recommend their services!
11/16/2022
Annual furnace tuneup. Fidel did a good job of explaining what he was doing and offered suggestions
11/14/2022
Tech was very professional and very informative. Visit was in the middle of my timeline and I was called and emailed stating that they were on the way.
11/14/2022
System needed to be reset and we couldn’t figure out how to do it or the reason why, the technician gave us some insight on how to keep the system up and running we appreciate ARS help .
11/12/2022
Brandon was great and his helper
11/12/2022
Did a tankless water heater checkup
11/11/2022
Technician was personable, knowledgeable, on time & efficient
11/11/2022
homeadvisor
Terry has done an excellent service when I needed the most of replacement of my water heater.
Thanks.
11/10/2022
Very professional and courteous, highly recommend !
11/09/2022
homeadvisor
Very happy w/ Joe, technician who provided the service. Professionalism & good work ethic & courteous.
Taking the time to explained & answered all my questions.
11/07/2022
The team who came out was friendly, professional, and got the job done with as little disruption to my day as possible. They arrived on time, finished ahead of schedule, and were respectful to my home. They were even super aware of the fact that I have a cat, to make sure she didn’t try to slip out while they were coming and going.
11/07/2022
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