ARS/Rescue Rooter Illinois Reviews (Page 1)
Service people very polite
06/06/2020
Great service. Rcvd an awesome discount for frontline workers when purchasing my a/c and hot water heater.
06/12/2020
I was very impressed with their ability to satisfy the customer needs going above and beyond great company! I would also like to add that Tony Bartilotta is amazing guy and very knowledgeable!
06/13/2020
Very professional and good quality job. Very happy with that
06/21/2020
Irving the Service tech was excellent. On time, very polite , very knowledgable, knew everything about problem. Had all the right tools and got the job done no problem. Great job.i Will highly recommend to others. Thanks for a great job.
06/21/2020
Jesse and Jonathan were great! A comprehensive operational and safety check on my furnace gives me peace of mind. Professional, pleasant, polite, and punctual. Answered all my questions, and gave me tips for optimal use and energy savings. Outstanding work; highly recommended.
Just had Jessie out for an A/C checkup. As before, great service, clear and complete explanations, and a genuinely nice guy. Again, highly recommended.
06/24/2020
After 2 service technicians on 3 occasions tried and failed to fix my ac unit in a week and a half, I called at 4th and final time at 9pm tonight. Jim S was my saving grace arriving within 1 hour of my call. I was about to call in another company, but he restored my trust in ARS. He was able to diagnose and repair the AC unit efficiently and quickly. Truly a thorough and professional technician. Would recommend Jim to everyone.
07/13/2020
My toilet started to leak and I called them. Tony is very friendly and knowledgeable. I will call him and this company again.
07/13/2020
Using ARS Rescue Rooter was an excellent choice. Irving was the tech and could not have been presented any better. Very professional and knowledgeable. Highly recommended.
07/24/2020
Came out at time that was promised, gave us great free advise and was not pushy.. when I’m ready for the new A/C unit will definitely contact Ted Steinbrecher the advisor, thank you Ted!
08/03/2020
Terry did an amazing job replacing an old toilet and replacing our old water heater. I bought and provided a store bought water heater, which was defective. Terry and ARS/Rescue Rooter went out of their way to help me get the defective store bought water heater exchanged at the retail store and he installed the 2nd water heater I had to get since the first one was defective. I will never buy a water heater from a retail store again and will have ARS/Rescue Rooter replace the current one with one of their own once I get close to the expected EOL. Terry also took some extra time explaining how to change the components in the toilet in the future, as well as how to light the pilot light in the water heater if it ever goes out. Terry is great with his customers and i can tell he enjoys his profession. Will be using them again for my Heating, Cooling and Plumbing needs!
08/05/2020
Tech #389 did a fabulous job. He went over and above.
08/05/2020
Step 2 of 2