ARS/Rescue Rooter Illinois Reviews (Page 1)
Tony did an excellent job moving the gas line for my stove. He was very careful not to leave a mess, and left everything neat and clean. Really like this company.
09/30/2020
Great service
10/05/2020
The technician Jesse did A good job, Ali Nd with his trainee, Francisco at my mothers house.
10/08/2020
Very knowledgeable Did push for more things
10/08/2020
Excellent service and professionalism
Would use again!
10/13/2020
The technician who came to my house today did an excellent job. He was very thorough, professional, and personable. He told me what he was going to do and then explained his findings. He came within the time window I was given.
10/13/2020
My technician Diego was great today. He arrived on time, introduced himself to me and the rest of my family that was home at the time. Before he entered our home he put on his booties and asked if I had any questions before he started. He cleaned and inspected our furnace answered all my questions and helped me setup my Nest app. All and all a great experience. I would recommend ARS and Diego. We have been doing business with ARS for over 20 years and every technician we have had is courteous, knowledgeable and professional.
10/15/2020: Tony was here to replace my sump pump. Friendly and professional answered all my questions. Would definitely call again and request him for my plumbing needs.
10/16/2020
UPDATE: Originally I had reviewed 1-star for lack of communication the day of my appt., and ended up cancelling after waiting most of the day. Holly from ARS reached out to me the following day. She apologized, and offered to make things right. The fact that they even reached out shows how important customer service is to them. I will update again after service is received, but based on reviews I'm sure will be great.
10/16/2020
Step 2 of 2