ARS/Rescue Rooter Manassas Reviews (Page 5)
technician was awesome
08/16/2023
Great experience. Technician knew his stuff and walked me through it in a way that I could understand. Highly recommend Jay!
08/16/2023
A big help to us today. Thx
08/15/2023
Tommy and Jacob were very professional and answered all our questions.
08/15/2023
My service rep was in and out in 30 minutes. We spent longer doing the paperwork than he did with the repair. He knew exactly which part needed to be replaced (capacitor) and he swapped it out, system turned on and we had a much cooler house, not long after. 10/10 would recommend again.
08/15/2023
Garred Osorio is the "best" technician for my Mitsubishi mini-splits. He is the expert on its function and operation. The Best!!
08/15/2023
Great team and great value! Prompt and price match!
08/14/2023
Mr. Marco LaFuente-Aranibar showed a great knowledge of what he was doing, taking his time to explain in detail all the steps he was taking while servicing my HVAC unit. In the future, I’ll not doubt requesting him to be the technician coming to my house.
08/14/2023
Had ARS out today for summer check and the thermostat not working (so I thought) with in a few minutes of me describing what was wrong the tech (Dustin) knew what the issue was. Needless to say I very happy with my service today. And I got educated what to do to prevent this in the future. Thank you. You have a good employee.
08/14/2023
Very professional technician named Mr. Lamont, was sent to service my HVAC unit. He was respectful and knowledgeable and did a great job. Pleased to have met him
08/14/2023
I was a concerned about the new siding that was being put on my house and they would disturb the mini split heating wiring that had been done by Ars Ars explain to workmen doing the siding how to to carefully put it up without destroying the work that was done by Ars I spoke to them on the phone, and they came right out the next day and spoke with the workmen and listen to their concerns, very professional, and always on time.
08/12/2023
Angel was first-rate, highly experienced, and efficient, and professional throughout.
08/11/2023
We have used ARS of Manassas for many years. We needed a service call today. Was easy to schedule, came on time and did quality work. Our tech, Michael, was terrific. He was persistent in making our system perfect, figuring out something the tech support line for the manufacturer could not. Clearly an expert with years of experience.
08/11/2023
Only gave 5 stars because that’s as high as it goes! Our tech (David) did a thorough check and diagnostics on our HVAC unit. Very happy with service… thanks ARS!
08/11/2023
Great service from Service Tech Al Procopio!
08/11/2023
Always very polite, always fix every problem and they stand behind it. I trust them.
08/11/2023
Kenny was great! He is very knowledgeable and professional. He took his time to answer our questions.
08/11/2023
I recieved what i did not exspect , total
professionalism they look so young .
08/11/2023
We’ve been using this company for a few years now! No complaints or concerns. The staff are great and the technicians are wonderful. Always sharing knowledge and sound advice. Thanks!! Special shout to Marco. He truly helped me with a decision I had been teetering on and I appreciate that so much!
08/10/2023
Came to my house the same day
08/08/2023
The technicians who came out to work on my water heater were super professional. Highly recommend this company.
08/08/2023
Technician was on time and courteous. Service visit was quick. Have had great experiences with ARS.
08/08/2023
Keyon was very knowledgeable and patient and found the problem quickly. I would weld him back.
08/07/2023
Edit: 2 AC units replaced and maintanence from ARS. Jorge is a solid technician, very professional and explained som maintenance topics I was not familiar. Installation team did a great job getting the new unit up and running!
Original visit: Same day response, quickly determined the issue and although part was not under warranty, provided a great value to repair. Took the time to explain the parts and fixed wiring issue related to emergency switches.
10/21/2020
The team was professional and had knowledge of the specific problems my HVAC. They went above and beyond to ensure our system was functioning in the highest quality. Thanks ARS!
08/17/2020
very good service 5 star
05/14/2020
We've received excellent service since we switched to ARS more than 20 years ago and have always appreciated their professionalism and dependability. In our recent semi-annual inspection, Marco recommended options for additional features, which we're considering. He also chemically cleaned our exterior heat pump coil and gave us tips for care and maintenance. Marco is a professional and courteous technician!
05/08/2020
