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ARS/Rescue Rooter DFW Reviews, Page 4 of 3

 

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NOTE: A representative will contact you by phone to confirm your appointment time. The date and time are not guaranteed, but we will make every effort to accommodate your request. Same day appointments not accepted via internet.  For emergency service please call 866-399-2885.  Diagnostic fees or trip fees may apply.

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ARS/Rescue Rooter DFW Reviews (Page 4)

Quotation mark. Paul came out and took the time to answer all of my / our questions about the new Lennox system and such. He checked all of the trouble spots and tuned them / fixed them. Great service!

07/29/2023

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Quotation mark. They did what they said they were going to do. I was left very satisfied

07/28/2023

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Quotation mark. My AC unit was old and stopped working in the middle of this hot weather and it was time to change the whole AC unit. Through Home Depot, ARS/ Rescue advisor came to my home for consultation. Consultant Liran was knowledgeable, and very helpful about what I needed and explained everything including the price, models and warranty. I finished the process on the same day and the techs came and installed my AC unit in the next day in less than 24 hours. What an amazing and reliable employees! Kudos to Liran and the techs who installed the AC did an exceptional work! Thank you!

07/28/2023

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Quotation mark. Shout out to Travis Prater, with ARS rescue rooter, who was very professional and knowledgeable. I went into Lowes Murphy where they created a lead, within 10min of giving my information i was contacted by ARS rooter and an appointment was set up. Travis gave us 3 options for HVAC systems and explained what was needed and answered all questions. Kayla, who set up the appointment also kept me informed of special deals. The install was set up for next day after signing. Oh and because they work with Lowes I was able to put it on my Lowes card and pay half up front and the balance when the unit is installed.

07/28/2023

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Quotation mark. They called when there was an earlier appointment time so my air was cooling at least 15 hours earlier. Thank you!

07/28/2023

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Quotation mark. The service technician ,Cody Lewis explained what the problem was gave me the options and made the repairs that fit my needs and my budget would definitely recommend and use ARS again.

07/27/2023

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Quotation mark. Wade was exceptional and provided great customer service

07/26/2023

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Quotation mark. Amazing guys that took care of us right away and gave us multiple options

07/26/2023

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Quotation mark. Joseph was kind and got strait to the problem with my HVAC.

07/25/2023

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Quotation mark. Went above and beyond to assure we have a/c in this 105 deg heat. He arranged for the install crew too also replace thermostat wire. Good job.. great tech.

07/24/2023

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Quotation mark. Excellent. Very fast in coming out here to take care of the HVAC unit at my home.

07/24/2023

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Quotation mark. Our A/C unit stopped working, and we were worried about getting fair service to get it replaced. We were pleasantly surprised at the prompt action of this company. Their representative was professional and patient, answering all of our inquiries and putting us at ease. My family and I would highly recommend this company for any of your household needs. Thank you, ARS!

07/21/2023

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Quotation mark. ARS Rescue Rooter saved my day from an emergency situation with AC not working on a scorched hot summer day in Texas. I arrived home to find the thermostat blank due to the Safe-T-Switch turning off the system from condensation drain clogging. I had placed a call to Sears Home Warranty and the earliest appt was in 2 weeks. I googled emergency HVAC service and Home Depot Home Services came up. I placed a request and ARS Rescued Rooter was the assigned service provider. To my surprise, I got an immediate call at midnight from an ARS operator informing me the request is filed and a technician is assigned to arrive in the morning. The technician, Roy, arrived as promised and he was professional and knowledgeable in diagnosing the problem immediately and offered education and instruction that relieved my worries that it was not an emergency and saved me hundreds of dollars. Although I declined to use ARS Rescued Rooter for the cleaning out service of the clogged drain because I already had an appointment for Sears Home Warranty to come out in 2 weeks. I will use Roy and ARS Rescued Rooter for my rountine maintenance. I really appreciate Roy's excellent service which went beyond my expectations. He was courteous, kind and informative, and he even offered to do a quick fix on the clogged drainage pipe until my home warranty service call. Just want to share my Hero story on Roy and ARS Resucued Rooter. Thank you Roy and ARS for saving my day!!

07/19/2023

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Quotation mark. A friend recommended ARS Rescue Rooter for AC maintenance. With this Texas heat, we didn’t want any surprises. I called and someone came out the next day. They were professional, informative, and thorough. I have piece of mind now that our AC is in good hands.

07/19/2023

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Quotation mark. The only issue was, he was 4.5 hrs late. However, we were kept in the loop of the changes in the ETA. The funny thing is, we had the original appointment the day before, but the technician was early and we missed him.

07/16/2023

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Quotation mark. Our rep was fantastic. He was Honest and helpful

07/15/2023

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Quotation mark. The customer service was amazing. Sent Technician right out. Roy came through with quick responsive emergency diagnostic service on a last minute call. Such a blessing!

07/15/2023

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Quotation mark. Roy Ferrusca is one of the best a/c technician in the Dfw area. He was extremely professional, knowledgeable, figured out the issue in a such a short period of time. I will be using Roy with ARS rescue rooter for any a/c issues going forward. I promise you won’t regret using ARS and make sure to ask for Roy! Thanks once again for saving the night/weekend!!

07/15/2023

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Quotation mark. Paul was professional and did his job and he was very nice to us and answered all the questions that we asked and explained everything he was doing.

07/14/2023

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Quotation mark. I had the pleasure of having Sheldon service my AC units. He was very knowledgeable and took the time to explain what and why he was doing to my systems. I signed up for their yearly package and hopefully will get him again.

07/13/2023

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Quotation mark. Outstanding service!

07/11/2023

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Quotation mark. Paul Dunn was very knowledgeable about the A/C unit. Very professional and polite!!!

07/11/2023

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Quotation mark. Wade was a very professional and polite man. He was very quiet and thorough. He gave us a good report on our system and gave us great tips to keep it running smoothly and efficiently. It is so refreshing having experienced great sincere customer service from such a knowledgeable representative who stands by his work.

07/11/2023

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Quotation mark. Very professional tech that provided Very sound advice as to what could be done to my heating/cooling system to provide better comfort to our house. Our system is not designed well and should be balanced with an additional thermostat.

07/07/2023

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Quotation mark. Wade was awesome. Lots of good insight

07/07/2023

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Quotation mark. Roy explained everything step by step , fixed what needed to be fixed. would highly recommend. Thank you so much.

07/06/2023

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Quotation mark. Your tech is very professional and very helpful. I was calling him again.

07/06/2023

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Quotation mark. We've used ARS/Rescue Rooter for several years. They're always quick to respond for both maintenance and emergency calls. Roy is a great tech - professional, friendly, and able to communicate complicated concepts and solutions in a manner easily understood by customers unfamiliar with the industry lingo. They are our go-to for AC and plumbing projects.

07/06/2023

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Special Offers

New HVAC Systems as Low as $132 per Month + Save Up to $3,200 with Tax Credits

Purchase and installation of qualifying HVAC system required. Up to $3,200 in Federal tax credits on select systems. Homeowner is responsible to consult with a tax advisor on eligibility. Credit and loans provided by Regions Bank d/b/a EnerBank USA, Member FDIC, (650 S. Main St., Suite 1000, Salt Lake City, UT 84101-2844) on approved credit, for a limited time. 11.99% fixed APR, subject to change. Minimum loan amounts apply. Interest starts accruing when funds are disbursed. Repayment terms vary from 12 to 144 months. Actual loan term may be shorter if less than the full approved amount of credit is used. First monthly loan payment due 30 days after funds are disbursed. The $132 per month payment example is based on a $10,000 purchase price with 11.99% APR for 144 months. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

License # MPL18279 James R. Youngblood, TACLB20528E - D. Mitchell

Free Service Call with any HVAC Repair

Service Call fee waived upon payment or repair. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 09/30/2023.

License # MPL18279 James R. Youngblood, TACLB20528E - D. Mitchell

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