ARS/Rescue Rooter Myrtle Beach Reviews (Page 1)
The service tech, Max Frederick was extremely efficient, courteous and thorough
09/21/2022
fast and efficient service. technician, Bill, was patient and proficient in diagnosing and repairing my issues I would highly recommend ARS rescue rooter, I have been using them for several years now.
09/20/2022
max was friendly and answered any questions i had.
09/20/2022
homeadvisor
Prompt service and very knowledgeable. No pressure sales. Max was very courteous.
09/19/2022
they work hard neat work they done well please
09/15/2022
Tyler was knowledgeable, friendly and explained what he was doing. Would highly recommend them!
09/15/2022
homeadvisor
This company installed my central AC, ductwork, hot water heater, and garbage disposal. I wouldn't use any other company but them. They're outstanding and professional all the way
09/15/2022
homeadvisor
We had just moved into a new house and two days later our AC stopped blowing cold air. It was a rough night because I was sick with bronchitis and I was having a hard time breathing. First thing the next morning, we called to see if someone could come out quickly since I was having a difficult time breathing. They were there within a few hours and I was so grateful. Next time we have any issues, we will definitely call them.
09/14/2022
Great customer service!! From the time I made appt through the service performed same day, I was fully informed at every step. Problem repaired quickly at fair price. Coupon was not applied but when I called customer service there was no hesitation in issuing a credit. No attempts to up sell any other service which was wonderful! Will use again. Very satisfied!
09/11/2022
ATS called us due to cancellations, which allowed them to come three days early. This was for an A/C check up and was done quickly and Tech was very informative and knowledgeable.
09/09/2022
homeadvisor
Chuck responded initially and was very thorough and professional. Found the problem and set in motion the repairs and parts needed. Lined it all up to take place the next day.
Michael the technician that completed the repairs was awesome. Very professional and he did a great job.
09/07/2022
I am very happy that I called ARS/Rescue Rooter to fix my AC. The technician was quick to arrive after another local company "made an appointment" the day before to come. The other company never called and I found out that we did not have an appointment, but were on "standby". It was 88 inside the house for 2 nights. ARS was professional, and I even purchased the maintenance package for the future. The gentleman was so very polite and I feel that he did not try to "take advantage" of my lack of knowledge concerning HVAC systems. I will be calling them for any services I need that they perform (more than just HVAC)!!! I forgot his name, but please know that he was very pleasant, honest, sincere and reasonable. Thank you!!!
09/07/2022
Jason was very polite and pleasant. He went above and beyond his duties.
09/06/2022
I am always happy with the service and attention from ARS/Rescue Rooter. Timely. Friendly. Competent. The technicans are thorough and courteous.
09/06/2022
Attic fan not working and power was still on. He came that day and completed job promptly. He was knowledgeable and explained the problem and repair. Now there is no fear of a fire or damage to my home
09/06/2022
homeadvisor
Rodney was knowledgeable and creditable
09/05/2022
adid Technician
09/04/2022
My 18 year old unit seized and could not be freed. Seeing the reviews for ARS, I decided to give them a call. ARS sent Chris Cain, their Comfort Specialist, out right away. Talking in the breeze of a fan I set up for us, we were able to discuss the products that would best fit my home and budget. What struck me is, with the house being as hot as it was, Chris wanted to get to know me. I had no indication that he was trying to speed things up so he could get back to the AC inside his vehicle. Chris was willing to endure what my wife and I were enduring for as long as it took. This spoke volumes. He arranged for a new package to be installed the next morning. The guys were on time, and got us lined-out in just a few hours. All interactions were good, pricing is fair, and work was performed to my expectations. Sitting in cold air as I write this. Time will tell, but my early experience with ARS has been nothing but excellent. I would recommend this company without hesitation. Ask for Chris.
09/04/2022
Electric renovation in kitchen. I used ARS because of the level of knowledge and professionalism. It was more than I expected. I did get 3 estimates, they were the middle. Again, the level of knowledge is what get ARS the job. Couldn’t be happier.
09/04/2022
Fixed in 2 hours or less on a holiday weekend. The technician was super friendly and very knowledgeable. Best experience ever with a service related business.
09/04/2022
homeadvisor
Technician was very competent, careful, and cleaned up after the job.
09/03/2022
Explained everything well. Suggested maintenance package which I didn’t know was available, signed up for the program. Fast and friendly service. Would recommend!
09/02/2022
Needed my guest bathroom to drain correctly before the holiday weekend and having visitors- ARS scheduled same day and Brian showed up within 3 hours!! Great service-Thanks Brian!!
09/02/2022
Did awsome Job , he had to replace my electric breaker box.
09/02/2022
Can’t say enough about the quality of professionalism that Tyler and Joe have! Tyler took the time to assist me with the Nest thermostat and to explain the surge protectors they installed! These guys are a great asset to the ARS team in Myrtle Beach! Have used them since moving here in 2019!!
09/02/2022
Rodney was great got to work and had my system up running with no delays
09/02/2022
Max Frederick from ARS was kind, courteous and efficient when performing my semi-annual HVAC check-up.
09/02/2022
Electrical wiring issue. Ethan was courteous, knowledgeable and even though it was a difficult task, he performed admirably and fixed the situation
09/01/2022
Max was professional and friendly. He completed the maintenance quickly. He did not try to sell me anything that I didn’t need. ARS was running behind and missed my appointment window, but kept me informed about the delay. Great communication.
09/01/2022
Both employees were incredibly professional and friendly, any questions were answered on the spot and in a way that was easy to understand. Will definitely use again if the need arises.
09/01/2022
Robin was a very strong technician. Explained everything to me. He deserves a raise.
08/31/2022
Great company. Service is 100%
Techs are knowledgeable, courteous, and very professional.
08/31/2022
Inspector was great.
08/31/2022
Rep was really courteous, had a circuit installed for a dishwasher.
08/31/2022
Severice was great, friendly, was told exactly what the problem was and that it could be fixed. He was on time with no hesitant. I will highly recommend. Thanks again for your service. I'm completely satisfied.
08/31/2022
Excellent service and very nice and knowledgeable technician, Sawyer V. I recommend them highly.
08/30/2022
Service Technician Rodney is efficient in the work, informative on the process, and appreciated by me.
08/30/2022
