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ARS/Rescue Rooter Myrtle Beach Reviews, Page 4 of 4

 

 

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ARS/Rescue Rooter Myrtle Beach Reviews (Page 4)

Quotation mark. On Wednesday, August 9, 2023 ARS Rescue Rooter had sent a technician to check our air conditioning unit. We were having issues with cooling and over the previous years we have had the same problem. Over the past year refrigeration coolant had to be added. It was time to purchase a new unit. On Thursday, August 10, 2023, Mike Viele salesperson came to our residence. Mike explained our options and did a complete inspection with photos. My wife and I decided to have the Home Depot finance everything. This was a fast easy process and we selected the 2 ton, Carrier, 16 seer variable speed with the Nest Learning thermostat. Mike explained everything in full and was very professional. On Friday, August 11, 2023 the installer arrived on time and had the new unit completed by early afternoon. The installers explained everything in full about the new unit including the Nest Thermostat. I would like to thank ARS Rescue Rooter for their quick, reliable professional customer service. I would also like to thank their customer service person that takes the calls. She had also explained everything in detail and was very helpful.

08/29/2023

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Quotation mark. Jeremy H came out to check on plumbing cause was included in my maintenance plan. He was extremely knowledgeable and helpful. I highly recommend him for any of your plumbing needs. Also had Patrick E to inspect our electrical and he was also very knowledgeable. Would recommend both for your plumbing and electrical needs.

08/29/2023

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Quotation mark. Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueOutstanding professionalism and customer service in installing water heater. Second major job this year and both times have been outstanding. The technician, Jeremy, is excellent.Services: Water heater installation, InstallationPositive: Professionalism, Punctuality, Quality, Responsiveness, ValueServices: Water heater installation, Installation

08/29/2023

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Quotation mark. Positive: Professionalism, ResponsivenessServiced my A/C Unit, discovered a leak in evaporator and condenser.Services: HVAC system repair, HVAC system maintenancePositive: Professionalism, ResponsivenessServices: HVAC system repair, HVAC system maintenance

08/29/2023

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Quotation mark. Service: HVAC system maintenancePositive: Professionalism, PunctualityService: HVAC system maintenancePositive: Professionalism, Punctuality

08/29/2023

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Quotation mark. Great service

08/28/2023

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Quotation mark. Nick the technician was awesome. Great, professional service.

08/28/2023

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Quotation mark. They were quick to resolve the problem, very professional, and did a terrific job. If I have this issue again, they’ll definitely be my go-to source for a thorough fix. 👍🏼

08/28/2023

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Quotation mark. Patrick exceeded our expectations from the beginning. As soon as he walked thru the door he was friendly, professional, articulate, answered all of my questions and I could tell he knew what he was doing

08/26/2023

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Quotation mark. Mike Viele, Comfort Advisor from ARS came out to my home and helped me with getting financed and a new Hvac after mine stopped working while I had family visiting. The next day the technician Matt Buoye and Jordan Forest and replaced my unit. They were fast and efficient and explained everything to me. They worked as a team and had us up and running within 24 hrs. Thank you so much Mike, Matt and Jordan

08/25/2023

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Quotation mark. Excellent customer service, but there was a minor glitch with a new dispatcher. Tech was excellent as was the repair.

08/24/2023

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Quotation mark. Answering Service very helpful when I called last evening ...we have 2 Goodman Systems...Dated: 2008 for 4 yrs: every summer dumping Freon and hope it lasts till Fall...last week had both units charged on tight Retirement Budget again...2 days later one unit lost all Freon...to get fresh eyes scheduled ARS for today ...they called 3 times...I was in office and missed 7:45 am call and 2 more back to back...Orig: 8am - 11 am: they rescheduled got here at 1:45 Tech checked Systems: gave Estimates: Explained: we scheduled 4:30 pm today Field Rep: Visit for New Systems: $99 for Diagnosis and : Free Follow up for New Systems: Very Pleased: Mark L. Wallace Aynor SC 29511 Amen

08/24/2023

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Quotation mark. Very professional, suggested what could be done, and resolved my issue.

08/24/2023

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Quotation mark. Jeremy was awesome and explained everything in great detail. Also he was extremely polite!!!

08/24/2023

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Quotation mark. Excellent Service. Thank you so much.

08/23/2023

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Quotation mark. Misquoted price on phone. Plumber was excellent and professional. Plumber adjusted price. I would use them again.

08/23/2023

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Quotation mark. Carl was phenomenal, pleasant, and please send him back

08/23/2023

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Quotation mark. Great service. Carl gave great suggestions and definitely went the extra mile. Very professional

08/22/2023

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Quotation mark. Anthony was excellent he showed up explaining everything very respectful, professional and would definitely recommend. Thank you Anthony!

08/22/2023

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Quotation mark. Great fast pro service!!

08/22/2023

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Quotation mark. Russ who came over my house to explain the new setup of a new 3ton AC unit was a very good at explaining everything and the gentlemen that installed it were #1. I have no complaints at all. I will do business with them again if at any point I need their service.

08/22/2023

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Quotation mark. Knew exactly how to fix it!!! And very quickly!! You are lucky to have him.!!

08/22/2023

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Quotation mark. THE TECHS WERE TIMELY AND ANSWERED ALL QUESTIONS

08/21/2023

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Quotation mark. Outstanding professionalism and customer service in installing water heater. Second major job this year and both times have been outstanding. The technician, Jeremy, is excellent.

05/10/2023

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Quotation mark. David Allen was very professional and done his job Very well.

05/06/2023

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Quotation mark. Professional service. Great price. This is my go to plumbing company in the Myrtle Beach area. I highly recommend them

04/19/2023

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Quotation mark. Carl did a good job

02/23/2023

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Quotation mark. I had an HVAC issue with my system not cooling. The technician was friendly, efficient, and knowledgeable. He did a good job and I’m cool again.

08/26/2021

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Quotation mark. Positive: Quality, ResponsivenessCarl the Technician was very professional and made a recommendation which would allow better airflow throughout the house.Positive: Quality, Responsiveness

10/14/2020

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Quotation mark. Very prompt on arrival very clean technician knew what he was doing

05/02/2020

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Quotation mark. Carl the Technician was very professional and made a recommendation which would allow better airflow throughout the house.

02/20/2020

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Quotation mark. Great service Carol explained everything to me. Very polite and friendly.

11/07/2019

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Special Offers

Save Up to $2,000 On a New Water Heater (Tax Credits)

Homeowner may save up to $2,000 in Federal tax credits on select systems. It is the homeowner's responsibility to consult with tax advisors on eligibility. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited . Any other use may constitute fraud. Cash value $.001. Offer expires 10/31/2023

License # M2842, (NC) L.36493

New Generator as Low as $161 per month*** + Save up to $700 on a New Generator** (EnerBank)

Purchase and installation of 18kW and higher residential generator required to receive discount. **Purchase and installation of system required to receive FREE Whole- House Surge Protector, FREE Preventative Maintenance & FREE Power valuation valued up to $700 at no additional cost. Residential customers only. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited . Any other use may constitute fraud. Cash value $.001. ***Credit and loans provided by Regions Bank d/b/a EnerBank USA, Member FDIC, (650 S. Main St., Suite 1000, Salt Lake City, UT 84101-2844) on approved credit, for a limited time. 8.99% to 15.99% fixed APR, subject to change. Minimum loan amounts apply. Interest starts accruing when funds are disbursed. Repayment terms vary from 12 to 144 months. Actual loan term may be shorter if less than the full approved amount of credit is used. First monthly loan payment due 30 days after funds are disbursed. The $161 per month payment example is based on a $13,500 purchase price with 9.99% APR for 144 months. Offer expires 10/31/2023

License # M2842, (NC) L.36493

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