ARS/Rescue Rooter Of Nashville Reviews (Page 3)
Installing today
08/03/2021
homeadvisor
Michelle was professional, courteous, thorough, and well informed. She went above and beyond. Very pleased!
07/31/2021
ARS technician, Alfred, arrived on-time, quickly diagnosed the problem with my HVAC, explained it thoroughly and answered my questions, and then repaired the malfunction. Excellent service!
07/31/2021
The plumber Mitchell did a very good job of hooking up sink an faucet! The office did a poor job of getting him to the job!
07/31/2021
Extremely pleased with the service we received from Alfred today. He was immediately able to troubleshoot our problem and explained everything to us and how the problem could be fixed. We would like to have him anytime we have a problem. We give him a10 plus!
07/27/2021
Quote for a new ac unit
07/22/2021
Alfred did a standard review of my unit I guess? I was approached at Home Depot about a great deal of $19 to have my AC unit check and he was very polite and very professional and gave me some great recommendations and I would definitely use them once I can afford to have these things done!
07/20/2021
I had my kitchen facets and garbage disposal disconnected and reconnected due to counter tops installation.
The you my man that reconnect d my plumbing was fantastic. He was very professional and very thorough. Not to mention how keep nd and friendly he was.
I was more than satisfied with the service I received.
Felicia Lowe
07/19/2021
Billy was very professional and explained everything clearly. I would definitely ask for Billy again.
07/19/2021
I really like the pleasant and professional customer service by Alfred. He was truly respectful of me, my family and my home. Outstanding!
07/13/2021
bbb
The technician was on time , courteous and professional. He took the time to explain what he suggested and why. He did not try to upsell , merely made suggestions since my system is 18 years old.
07/12/2021
Shatavius was awesome. Arrived early, perform task in a timely fashion, informed me of other services and benefits and was very personable, prompt and professional.
07/09/2021
She was respectful and polite. Quick I might add.
07/02/2021
The technician was very nice, helpful and knowledgeable about what was needed on our HVAC unit. She recommended two things for our system to keep it operating efficiently but we were not pressured to purchase. Overall, we were very pleased with the service we received and will definitely use this company for our HVAC needs.
06/25/2021
bbb
Michelle serviced our HVAC unit today and did a great job! I’ve been meaning to change the return air filter for awhile, but for various reasons I kept putting it off. She explained that overdue air filter changes can negatively impact the life of the blower motor. Our unit is fairly new so I wasn’t expecting any major issues. Still I was impressed that Michelle took readings on everything from the microfarads on the “flux” capacitor to how many Amps the compressor and the fan were pulling! Of course she checked the Freon pressure as well.
I had initially scheduled service for Wednesday, but it had slipped my mind and I rescheduled for Thursday (today). That process was smooth other than the lady that called to confirm service for Wednesday ended the call too abruptly. I didn’t give her my life story, but I did explain that I’d inadvertently made other appointments for the day. It is maybe a dying art, but so important to have that human connection over the phone! They shouldn’t just end a call by saying we’ll call before we come out tomorrow and then basically hang up the phone! What should’ve happened is she should have thanked me or at least asked me if I had any other questions or concerns. Something, anything other than just ending the call.
All things considered I had a good experience with ARS / Rescue Rooter. It was Michelle that really sealed the deal though.
06/24/2021
very through and service petdon was precise on what was good and bad also what was need to be repaired. very good experience.
06/19/2021
Everyone at ARS was fantastic. From the first callback to the estimate to the installation of my tankless water heater. They gave me estimates on the traditional water heater and tankless. Didn’t push one over the other but gave me the pros and cons for both. They were fast— did the installation the next day. I would highly recommend them.
06/15/2021
Excellent service and very professional installer.
06/14/2021
The faucet in the kitchen sink was originally incorrectly installed by another plumber.
RWK (Technico initials) reinstalled the faucet and connected the cold and hot water lines correctly.
He did an awesome job!!!! Would highly recommend him.
06/11/2021
Found Thomas with ARS through new hot water install via Home Depot. Now have worked with him 2 more times since. Super helpful and now lifesaver! As my water and sewer lines back up into toilets and showers...No flooding thankfully. Next day they were able to get everything dug, replaced, flushed out, all the things. Would recommend him to anyone. Also very knowledge and patient when I asked my numerous first time home buyer questions
06/07/2021
This company was a life saver. Casey went above and beyond and made sure everything was good. He was very professional!! I would highly recommend them.
06/04/2021
