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Basement Flooding First Aid

 
Found water in your basement? Don't panic! Here are seven steps to help you take control after a plumbing-related flood.
 
1. If possible, turn off your water main at the street if the flooding is due to a burst pipe or leaking water heater. This will stop more water from pouring into your basement.
 
2. Turn off power to the basement, as long as you can get to your electrical box without standing in water. Never enter a flooded area of your home unless you know the electricity is off.
 
3. Call your emergency plumber. If haven't chosen one, check out our tips for finding a good one here.  Make sure someone can respond to your problem immediately.
 
4. Call your insurance company and file a claim. If you have any questions about your coverage or need recommendations for repair or restoration companies, your insurance agent should be able to assist you.
 
5. Call a disaster restoration service. Water damage only gets worse the longer you wait, so make sure the company you choose can perform the work quickly and guarantee satisfaction.
 
6. Take photos. Documenting the flood damage may help your insurance company process your claim. Photos may also assist you when you're ready to compile a list of damaged property for reimbursement later on.
 
7. If it is safe to enter the area, begin moving wet belongings out to dry, taking care not to spread the moisture to other parts of the house in the process. Set up fans to keep air circulating, open basement windows and turn on your dehumidifier, if you have one.
 
Call ARS®/Rescue Rooter® 24/7 for all your plumbing emergencies and repairs: 1-800-277-9400. We are ready to tackle your flooding problem and help you get your life back to normal as quickly as possible.
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