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Plumbing Horror Stories (and How to Avoid Them)

We all have friends and relatives with scary plumbing stories; maybe you even have a few of your own. Here are some common themes and tips for avoiding them in the future.
The story: My basement flooded at 2 a.m. I called half a dozen plumbers and no one could come out to help!
The solution: It's important to choose an emergency plumber before you need one. Put their number in your contact list, and you won't have to waste valuable time hunting for help.
The story: I hired a plumber to repair a leak. The next day it was leaking again and he wouldn't come back to fix it!
The solution: When you look for your next plumbing company, ask if they have a satisfaction guarantee. You should feel confident that you'll get what you pay for.
The story: I had NO IDEA the bill would be that big!
The solution: While it can sometimes be difficult to know the extent of a plumbing problem before work begins, your plumber should provide a good faith estimate up front and keep you informed about any additional charges that arise before you incur them.
The story: I found out (too late) that the plumber my aunt recommended was unlicensed. He ruined the new water heater he was installing for us, and we're lucky he didn't do more damage than that!
The solution: It's easy to trust the opinions of people we know and love, but a little independent research can prevent a lot of regrets!
When you're shopping for plumbing services, the lowest price isn't always the best deal. Factors like experience, an established reputation, a service guarantee, and the ability and resources to respond quickly to an emergency should be considered, too. ARS®/Rescue Rooter® offers all of these qualities, plus:
  •  A rigorous program of background checks and drug testing for all employees
  • Our commitment to protecting your belongings with drop cloths and shoe coverings
  • Honest, upfront estimates
  • And more!
Call 1-800-277-9400 today for more information about our plumbing services.
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