ARS Cares Terms & Conditions
NO PURCHASE OR PAYMENT IS NECESSARY TO ENTER OR WIN. PURCHASE OR PAYMENT WILL NOT INCREASE CHANCES OF WINNING.
Introduction: American Residential Services, LLC. dba Conway Services (“ARS”) is offering a giveaway challenging entrants (“Entrants”) to nominate someone they know (“Nominee”) to receive eligible heating & cooling equipment (the “program”). Void outside the Serviceable Area and where prohibited or restricted by law. Submitting an Entry constitutes Entrant’s agreement to the Terms and Conditions set forth below and to the Sponsor’s decisions, which are final and binding in all matters related to the Contest.
- Sponsorship and Eligibility. Entrants must be legal residents of the United States who are at least eighteen (18) years of age nominating Nominees who are also residents of the United States who are at least eighteen (18) years of age and who meet the criteria for Nominees as follows: This Program is open to legal residents of the United States that are selected for candidacy by American Residential Services, LLC. (“ARS” or “Sponsor”), are eighteen (18) years or older at the time of entry, and are homeowners living in a residence with an existing central HVAC system (including ductwork) (the “Residence”) within Conway’s serviceable area (“Serviceable Area”). To determine whether Nominee lives in a Residence within a Serviceable Area, please visit ARS.com. Employees of ARS, its affiliates, licensees, franchisees, advertising, and promotional agencies and the immediate family members of each are not eligible. (NOTE: If the Residence has an oil furnace or geothermal furnace, the Grand Prize will be limited to the installation of a new air conditioning unit only. See paragraph 8 below for additional details.).
- Program Entry Period. The Program begins at 12:00 PM Eastern Time on January 1, 2021 and ends on December 31, 2021, the “Contest Period.”
- Entry. Odds of winning will depend on the total number of eligible Entries received and the caliber of those Entries and compliance with the judging criteria. The prize will be awarded to winning Entrant’s Nominee. Entrants are entering on behalf of their Nominee and not in an individual capacity unless Entrant is entering on behalf of himself/herself in which case Entrant will also be considered a Nominee pursuant to these Terms and Conditions. Eligibility shall be determined at the sole and exclusive discretion of ARS. Each Entry must include a description of why a Nominee is deserving of the Prize. To be considered under the Program, complete the Nomination Form within the Contest Period and submit your responses to ARS. Nominees may be contacted to allow for an additional inspection of the residence of the Nominee to determine eligibility. Entries are limited to one entry per household. Sponsor reserves the right to disqualify any Entrant who, in its sole suspicion, tampers with the entry process, intentionally submits more than a single entry, violates these Terms and Conditions, or acts in an unsportsmanlike or disruptive manner. In addition, Sponsor in its sole discretion may reject an Entry if the Entry, either in part or in its entirety, is deemed to be obscene, defamatory, inappropriate, or in violation of any third party’s rights. No mechanically reproduced or physical document entries accepted. Entries are limited to one entry per household. By submitting an Entry, Entrant represents that: 1) he/she is the original creator and owner of all rights to the Entry, 2) that the Entry is original and does not infringe the intellectual property, privacy or publicity rights or any other rights of any third party, and 3) the Entry has not previously been published in any medium or entered in any other contest. Entrants and Nominees may be required to provide additional information and/or complete additional documentation as requested by Sponsor, and both Entrant and Nominee must provide such additional information and/or complete additional documentation to verify any aspect of the Entry and/or verify the eligibility of Entrant/Nominee to participate in the Program. Failure by either Entrant or Nominee to respond to Sponsor’s request for additional information and/or failure to provide Sponsor with completed documentation, as determined in Sponsor’s sole discretion, may result in disqualification of the Entry.
- Process for Entry. Visit our ARS Cares page to complete an Entry form. To be eligible, Entries must be received within the Contest Period. Entrants must complete all required information in order to participate.
- Selection of Winner. All Entries will be judged based on a panel of judges selected by the Sponsor who will score qualifying Entries based on the deservedness of the Nominee to receive the Prize (taking into consideration factors such as need, content, and relevance), along with judges’ determination of conformity to the rules. The panel will select a Winner based on the information included in the nomination form describing why the Nominee should be considered and such other factors as Sponsor may consider in its sole discretion. Such Entries may be evaluated in one or more rounds of judging, and each round may include different judges. A Winner will be announced quarterly; however, the exact date of the announcement is subject to change at Sponsor’s sole discretion. In order to participate in the Program, Winner must complete and return to Sponsor a completed Affidavit and Acknowledgment accepting Nomination and agreeing to participate in the Program (including but not limited to allowing an inspection to verify eligibility for the Program) in accordance with the Terms and Conditions identified by Sponsor within the time frame identified by Sponsor. In the event of a tie at any level of judging, the judges will re-evaluate the Entries in accordance with the criteria set forth herein until the tie is broken. The tied Entries will then be submitted for a re-vote amongst the judges at the respective level until the tie is broken. The decisions of judges are final and binding in all matters.
- Selection of Recipients. Winners will be identified by Sponsor and shall be chosen at Sponsor’s sole discretion. The Grand Prize Winner will be announced quarterly. Driver’s license with current address or other appropriate picture identification is required to claim a prize. The Winner will be required to execute an affidavit and certain other documentation requested by Sponsor, and agree to the terms and conditions set forth herein, or the prize will be forfeited. Winner must schedule the install of their prize, if applicable, within 30 days of notification or the prize will be forfeited. Winner will be notified by electronic mail and telephone. ARS will attempt to re-send said email and contact customer up to three (3) times each. If any recipient does not respond to email notification or telephone call within three (3) days of its transmission, or should the email be returned as undeliverable or telephone number no longer in service after three (3) attempts, the prize will be forfeited and an alternate Recipient will be selected.
- Duties of Participants; Limitation of Liability. By entering, Entrants and Nominees agree to be bound by these rules and the decisions of Sponsor which shall be final. Sponsor and the employees, officers, directors, shareholders, agents, and representatives of Sponsor, its affiliates, subsidiaries, and advertising, promotion and legal advisors are not responsible for and shall not be liable for any liability, damages, losses, or injury resulting in whole or in part, directly or indirectly, from entrant’s participation in the Program and acceptance of the prize. By entering the Program, Entrant agrees that any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs, excluding attorney’s fees, disbursements or court costs. Entrant hereby waives all rights to claim any punitive, incidental, and consequential damages against Sponsors.
- Description of Prizes. Grand Prize – One Winner per participating ARS location/service center: ARS will install either one (1) new air conditioning and heating equipment to one (1) existing central HVAC system or one (1) new water heating unit at the Grand Prize Winner’s Residence. The specific heating and/or cooling equipment or water heater will be chosen at Sponsor’s sole discretion based on the specifications of the recipient’s home, existing unit, and needs. NOTE: If the Residence has an oil furnace or geothermal furnace, ARS will install a new air conditioning unit only. Prize of (1) new air condition and heating equipment includes install of new heating and/or cooling equipment but does not include supplemental electrical work, ductwork, code upgrades, remediation services, or any other work outside the scope of installation. Value varies based on equipment installed, but will be as follows: (approximately $7500 for HVAC system; $2000 for water heater). If the equipment is valued at less than the approximated value listed here, ARS is not responsible for making up the balance and no additional prize or value will be awarded. Prizes are not redeemable for cash value. ALL TAXES AND OTHER COSTS ASSOCIATED WITH ACCEPTANCE OF THE PRIZE, AND THE REPORTING CONSEQUENCES THEREOF, ARE THE SOLE OBLIGATION OF RECIPIENT. PRIZES ARE AWARDED WITHOUT WARRANTY OF ANY KIND (EXCEPT AS OTHERWISE EXPLICITLY OFFERED IN WRITING) WHETHER EXPRESS OR IMPLIED, IN FACT, OR IN LAW, RELATIVE TO THE USE OF ANY PRIZE INCLUDING, WITHOUT LIMITATION, QUALITY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. In the event, the Winner or any Nominee decline the award or any terms, conditions and/or restrictions associated with the award, Sponsor reserves the right to disqualify the Winner and/or Nominee and to present the award to the nominee of the next best entry.
- Permissions. Except where prohibited by law, entry constitutes permission to use Entrant’s and Nominee’s names, hometowns and likenesses for online posting, and/or any advertising and publicity without additional compensation. Entrants, Nominees, and Winner must comply with all instructions in the prize notification and must sign and return an Affidavit of Eligibility, and Liability Release within the time frame identified by Sponsor; otherwise an alternate winner and/or award recipient may be selected (from the next best eligible Entry). Recipients may also be required to sign and return a release of liability, declaration of eligibility and, where lawful, a publicity consent agreement, as conditions of receiving a prize. Failure to comply with the aforementioned conditions shall be grounds for forfeiture of a prize.
Inquiries or Questions. Any inquiries or questions regarding this contest, including any request for the names of the recipients, may be sent by regular mail to American Residential Services, LLC ATTN: LEGAL DEPARTMENT, 965 Ridge Lake Blvd. Suite 201 Memphis, TN 38120.
License #: 64210, 64365 (EAS), MS 19668