Company News | June 22, 2018
National HVAC Tech Day 2018We depend on our HVAC technicians to do what it takes to keep our homes comfortable. From installing heavy equipment to performing routine maintenance making to tough repairs — HVAC technicians regularly brave scorching heat and freezing cold to do tough jobs.
National HVAC Tech Day is June 22nd! Let’s take a moment to celebrate our HVAC technicians here at ARS/Rescue Rooter!
"I want to take a second to commend the ARS team for their sales and installation services. The salesman did an outstanding job of informing us of the different options available to us as well as the pricing models for each. The installation team was nothing short of fantastic! Jay B. and Dante were exceptional. Their knowledge ultimately led to what could have been an exceptionally difficult job on an older home with many obstacles, to a smooth installation. They met every challenge they were presented with eagerness and an ability to overcome the problem presented. They were professional and pleasant to talk to. They were knowledgeable on the products they were installing. I'd highly recommend this company and especially these installers... WAY TO GO GUYS!!! Thanks!"
-Better Business Bureau reviewer
ARS/Rescue Rooter technicians don’t point out problems — we find solutions. We know that HVAC service isn’t always easy, but customer satisfaction is always worth it. So we approach every job ready to work and happy to help. We call it service with a smile. And it’s that can-do attitude that keeps our customers coming back and referring their friends.
"Excellent service with these guys. I needed to place a service call, and they were very willing to work to my schedule. They called me an hour before the Tech was scheduled to arrive, and then the Tech called me as he was on his way to me from his previous call. I showed Rob the issues when he arrived, and he very quickly identified the problem. He was upfront with me with costs, and was very professional. Rob did a great job today, and is a clear asset to this organization.
As a service manager myself, I appreciate the obvious work this company expends into training their guys. There's a whole lot more to customer service than technical skills. The "soft skills" are the hardest to teach, and it is clear to me that the service leadership at this company has it right. Keep up the great work guys!"
While ARS/Rescue Rooter technicians are some of the most well trained in the industry, they know that being an HVAC technician isn’t just about the working on equipment. It’s also about building relationships. And the professional relationships we enjoy with our customers are built on courtesy, integrity and trust. Our customers can expect a pleasant experience while we are working. Every time.
"Ken V. and Mariusz W. were nothing short of professional, precise, and skillful. I had a hard time deciding which company to choose regarding my HVAC replacement but I'm absolutely glad it was ARS / Rescue Rooter! I love my new system for many reasons. I have the peace of mind knowing that my family and I are safe from harmful events such as CO2 leaks and system breakdowns during the hot summers and cold winters that Chicago gets. I'm also pleased (with) the overall neatness of the work provided. I highly recommend this company and definitely these two gentlemen."
ARS/Rescue Rooter technicians know that communication is key, and we’ll keep you in the loop at each stage of every job we perform. We will always call before we arrive and provide a written estimate for you to approve before we start. We guarantee that you'll be satisfied with our work. And if you're dissatisfied for any reason, we'll make every effort to meet your expectations. It's our worry-free Exceptional Service Guarantee.
When you home's HVAC system need’s expert attention — you can depend on ARS/Rescue Rooter technicians for pleasant, prompt and proficient service. We are proud of the wonderful work they do! Celebrate National HVAC Tech Day on social media by thanking your technician using #NationalHVACTechDay!